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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Dock

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Room service
  • Pet friendly

Explore the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Dr. P. Phillips Hospital
    1 min walk
  • Ripley's Believe It or Not
    4 min drive
  • SeaWorld® Orlando
    4 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Premium bedding, pillowtop beds, in-room safe, desk

Room (Resort Select)

  • 493 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

Premium bedding, pillowtop beds, in-room safe, desk

Studio (Villa)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

  • 1195 sq ft
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

  • 1689 sq ft
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Grand Vacations Club SeaWorld® Orlando

Pool
Hot Tub
Kids pool
Parking included
4.4 out of 5, Excellent, (1500)
The price is $118
per night
$161 total
includes taxes & fees
Jan 6 - Jan 7
Hilton Grand Vacations Club SeaWorld® Orlando

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star Orlando hotel close to Pointe Orlando
Along with a marina, this smoke-free hotel has 7 outdoor pools and a full-service spa. Valet parking is free. Additionally, a water park (surcharge), a restaurant, and 2 poolside bars are onsite. Housekeeping is available on request.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Westgate Lakes Resort & Spa Universal Studios Area features a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 spa tubs are also on site. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 25005 square feet (2323 square meters) include conference space. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Complimentary self parking and valet parking are available on site.

Westgate Lakes Resort & Spa Universal Studios Area is a smoke-free property.

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.
Cordovano Joe's Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Buccaneer Galley - This bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • 7 spa tubs
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1913 out of 3915 reviews" "
Rating 8 - Good. 797 out of 3915 reviews" "
Rating 6 - Okay. 545 out of 3915 reviews" "
Rating 4 - Poor. 308 out of 3915 reviews" "
Rating 2 - Terrible. 352 out of 3915 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Stayed 2 nights in Sep 2024

8/10 Good

Luis J, clear lake

Liked: Property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 3 nights in Sep 2024

6/10 Okay

Elizabeth

Traveled with partner
The place itself was enjoyable overall. Nothing on the resort opens until noon and everything closes up by 11 so you’re on your own for breakfast or any late night snacks. There are no ice machines in the buildings, they told us to call for ice and they’d bring it. I had to call multiple times and waited for hours each time. The place could be a lotttt cleaner too.
Stayed 2 nights in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updated badly
The bed was very comfortable but the room itself was very dated and run down. Light switches were filthy (see picture), screen on the balcony was dry rotted. It was hard to sleep with the pool lights shining in through the Venetian blinds and kids screaming around the pool until late at night. The Drafts sports bar was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property upgraded my needs no extra charge. Great customer service. Very pleased
Stayed 5 nights in Sep 2024

10/10 Excellent

ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff were very welcoming!
Stayed 2 nights in Sep 2024

6/10 Okay

Mohamed

Traveled with family
Disliked: Property conditions & facilities
Having a picture of the water park and not mentioning thats not included. Was a scam to me
Stayed 5 nights in Aug 2024

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dawnetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Aug 2024

10/10 Excellent

Liketress

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always above standards beautiful and exceptional
Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcelo, Trumbull

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ralitsa J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful property. It was a wonderful stay and I enjoyed every moment of my stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carrie e

Stayed 3 nights in Aug 2024

8/10 Good

aiyesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, i enjoyed myself. Outside of being asked about timeshare i wish they had transportation to the water parks as i was surprised since they had staff at the theme park for they representative to market. Also wish they had breakfast/room services.maybe i over looked that part. That was only minor overall it was a great experience for me and my family !! Especially the amenities on the grounds.. thank you!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lelaka

Liked: Cleanliness, amenities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Ezra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Someone was cooking and my room smelled like fried food and the manager and staff can care less , they refuse to accommodate me for the inconvenience and said they would not do anything to make my stay better. I will not be staying here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Shannon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When planning on staying on this property, everything I read implied there was more to it....For example, it looked like there were 4 restaurants on stie, there was in fact only 1 restaurant. The others were a small cafe with weak coffee and burnt sandwiches, a tiny stand with stale looking pizza, and a sandwich shop (which shared the pizza stand counter). There was seating in the area, but not a traditional restaurant. They also said there was a bowling alley.....it was a mini "bowling experience" with tiny palm sized balls and a half-sized lane. Might be my fault for not reading all the fine detail? But in the end the resort looked like it offered much more. Oh and the day we arrived we were offered a free breakfast for the next day and a gift of $100 in vouchers for the on-site "restaurants" and a free 3 day/2 night future stay...What they didn't tell us was the breakfast required a 2-hr timeshare presentation. At the end they tired to make us sign a contract locking us into paying $40,000 over the next 10 years to get vacations there for life.....yeah great I would love to come here every single year for the rest of my life and not experience any other place (insert sarcastic eye roll...) The property itself was nice, but not THAT nice. And they try to make you feel bad and dumb saying vacations should be your priority in life and everything else should be on the back burner. I'm not signing a contract locking me into $40,000 without doing my research first. SCAM
Stayed 5 nights in Sep 2024

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Although beautiful it took 4 plus hrs to look at time share. I said no for 4 hrs and they followed me out. Never
Stayed 3 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place Great for children to play in the on site extra charge water park. No place on property to eat breakfast Towels for pool are provided in the rooms only .2 mile walk to a open pool Parking is limited near the room. Nothing to warrant the +%30 price vs a place with more amenities
Stayed 2 nights in Sep 2024