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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
American cuisine, pool views
Exterior
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Pirate's Dinner Adventure
    5 min walk
  • CoCo Key Water Resort
    11 min walk
  • Universal Orlando Resort
    15 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 700 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

4-star resort in Florida Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Westgate Palace Hotel / Universal / I-Drive provides an outdoor pool and a fitness center. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This family-friendly resort also offers a terrace, barbecue grills, and an arcade/game room. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Westgate Palace Hotel / Universal / I-Drive is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 999 reviews" "
Rating 8 - Good. 259 out of 999 reviews" "
Rating 6 - Okay. 106 out of 999 reviews" "
Rating 4 - Poor. 48 out of 999 reviews" "
Rating 2 - Terrible. 56 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alma Gloria, Youngstown

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to everything
Stayed 6 nights in Sep 2024

4/10 Poor

Anthonise Hope

Stayed 8 nights in Aug 2024

2/10 Terrible

Andrea

Disliked: Staff & service, amenities
Not the best westgate experience. Worst location I’ve ever visited. Nothing to do at this location. Very basic and boring. I should have went back to the westgate on turkey Creek! Room was disappointing. Bed was hard as a rock! If i didn’t know any better i would have thought it was a box spring missing a mattress! Shower water pressure sucked. Closet door kept coming off track. Couch was falling apart. Room wasn’t properly cleaned. Rude staff hung up on me when i was locked out my room. Then lied and said i was swearing at them. ( never happened) no food onsite you have to order or go shopping. WASTE OF HARD EARNED MONEY. DO NOT WASTE YOUR MONEY OR TIME!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Genesis

Stayed 6 nights in Aug 2024

10/10 Excellent

John Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nearby activities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Seantia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and property was clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Nydia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Chico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was right in the middle of everything we needed. Every restaurant you can think of is within minutes. I needed Walgreens and it was less than 5 minutes away , universal studios less than 5 minutes away. I went souvenir shopping my last day and all the shops were less than 5 minutes away. I also liked the security guard at the gate and also seen them walking the grounds late in the evening. Felt very safe for me and my family. I will definitely be returning and and recommending to family and friends. Just the location alone was a huge convenience for me. I didn’t use the pool at all because we had theme park tickets every day so I can’t speak on that. But I was satisfied with everything , no complaints at all.
Stayed 7 nights in Aug 2024

6/10 Okay

Marv

Traveled with family and small children
Disliked: Property conditions & facilities
The room was dusty and Wi-Fi kept dropping. Their excuse was there are too many devices logged in. That is crazy, it wasn’t my first time staying there and I’ve never had that issue, but it is what it is. Succes the Bellman is awesome by the way.
Stayed 10 nights in Aug 2024

10/10 Excellent

Carlos Alberto Hernández, Bayamon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it... every time I go back to Orlando it's the only place I always stay at
Stayed 3 nights in Aug 2024

4/10 Poor

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mamadou Lamarana Dioulde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Aug 2024

10/10 Excellent

Kiarelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 5 nights in Aug 2024

6/10 Okay

Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

PURNA CHANDAR GOUD, Frisco

Traveled with family and small children
Liked: Cleanliness, staff & service
Sofa set was pathetic condition and tvs are very old and no YouTube literally we did not start tvs kids were very bothered
Stayed 5 nights in Aug 2024

10/10 Excellent

OMAR JOSUE RODRIGUEZ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Taniyka, Maywood

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zahrah, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 22 nights in Aug 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the cleanest and most accommodating properties I have stayed at. The staff was very friendly, professional and made the stay exceptional. My nephew had a great 13th Birthday celebration.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
It was a lovely place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Fadil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ilene

Stayed 3 nights in Aug 2024