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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Relax by the resort pool surrounded by palm trees and lounge chairs.
Enjoy cooking in this well-equipped kitchen with a central island and stainless steel appliances.
Relax on the deck with a refreshing drink, surrounded by comfortable wicker chairs and umbrellas.
Enjoy a cold drink at the sports-themed bar, where you can watch your favorite games on the large screen TV.
Modern kitchen with stainless steel appliances, white marble island, and light wood cabinetry.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪16 min walk‬
  • Universal’s Volcano Bay
    ‪1 min drive‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(96 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

Down comforters, in-room safe, laptop workspace, iron/ironing board

Family Suite

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(64 reviews)
  • 700 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

4-star resort in International Drive District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Westgate Palace Hotel / Universal / I-Drive provides an outdoor pool and a fitness center. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This family-friendly resort also offers a terrace, barbecue grills, and an arcade/game room. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Westgate Palace Hotel / Universal / I-Drive is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1020 reviews
Rating 8 - Good. 217 out of 1020 reviews
Rating 6 - Okay. 95 out of 1020 reviews
Rating 4 - Poor. 33 out of 1020 reviews
Rating 2 - Terrible. 52 out of 1020 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jolanta

Stayed 7 nights in Mar 2025

8/10 Good

Dominque

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I wish the park was open for the smaller kids. That was the main reason I booked
Stayed 4 nights in Apr 2025

6/10 Okay

Ryan Carl

Stayed 2 nights in Apr 2025

8/10 Good

Robert

Stayed 3 nights in Apr 2025

6/10 Okay

jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We loved the room, however the restaurant was not what i saw on line and never got to eat at the hotel. things not opened past 4, only pizza option was offered to us at bar. The food and bar were limited. After a long flight and getting to hotel was disappointing, even the vending machine in our building was out.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and safe property and had plenty of parking. There was a gate at the front with a person making sure that people who were staying there were the only ones getting in. The only down side was that there isn’t housekeeping that comes in to tidy up the beds and stuff but we didn’t mind.
Stayed 3 nights in Apr 2025

6/10 Okay

Gina, sarasota

Liked: Cleanliness
It was just alright!
Stayed 2 nights in Jan 2025

8/10 Good

Trina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby bar closed.
Stayed 2 nights in Apr 2025

8/10 Good

Gwen

Stayed 2 nights in Apr 2025

8/10 Good

Tanya, Lakemore

Liked: Cleanliness, property conditions & facilities
M
Stayed 6 nights in Apr 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sameil M, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 3 nights in Mar 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect experience

Everything was wonderful. The hotel is very well located, close to the city's main tourist attractions. The apartment is comfortable, extremely clean, and has all the amenities for guests' comfort. We stayed for 4 days and we didn't lack for anything. In addition, they have an excellent staff, fully prepared to deal with guests. Especially Mr. Succes and Mrs. Merlyn. We had some special needs regarding our check-out time, and they kindly helped us. We are very grateful to both for making our experience even better.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oleh

Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and loved the convenience of being able to communicate with them by text. FREE shuttle to and from Universal saved us a bundle and was so convenient. Pool was perfect. Our 2 bedroom family suite was just perfect and the ability to cook and eat in our room is so beneficial. We only ate out once a day and had food in the room for the other two meals a day. Kids were disappointed that Bball court was closed due to renovations but they want to go back- as do I!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here. The property is beautiful, and the staff is very friendly and helpful!! There is so much to do in walking distance or within 10 minutes of driving outside of the theme parks. Def 10/10 recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Bradly P

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located to amusement parks. Pool area and restaurant/bar not as good as pictures look. The room was nice, clean, and comfy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Aline, Commerce Twp

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family staycation

Well to start we were able to check in early and get paper work done we were really early room was not ready yet thay called me when it was ready and we even got an upgraded room witch was really clean staff was on top of things it was really secure and safe ... will go back there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and the property was beautiful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and beds comfortable. Parking was a challenge on the weekend but improved during the week. Checkin was excellent- very friendly and welcoming. Room included all the necessary extras like laundry detergent, dish sponge, etc. Furniture is older but this was a great overall value.
Stayed 4 nights in Mar 2025

8/10 Good

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Mar 2025