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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Outdoor pool, pool umbrellas
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
Full-size fridge, microwave, oven, stovetop
Exterior
2 bedrooms, down comforters, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪15 min walk‬
  • Universal Studios Florida
    ‪6 min drive‬
  • Universal’s Volcano Bay
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 700 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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7 outdoor pools, cabanas (surcharge), pool umbrellas

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  • Hot Tub
  • Spa
  • Pet friendly
4.0 out of 5, Very Good, (4793)
The price is $96
per night
$137 total
includes taxes & fees
May 13 - May 14
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About this property

Westgate Palace Hotel / Universal / I-Drive

4-star resort in Florida Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Westgate Palace Hotel / Universal / I-Drive provides an outdoor pool and a fitness center. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This family-friendly resort also offers a terrace, barbecue grills, and an arcade/game room. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Westgate Palace Hotel / Universal / I-Drive is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Stayed 3 nights in Jan 2025

8/10 Good

John Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a 2 bed, 2 bath suite. Very nice, comfortable beds, full kitchen stocked with everything you need to cook. One of the bedrooms had 2 single beds, other had a king. Not good for couples, but ok for a small family. The couch also pulled out for another bed, but we didn't need it. Great veiws of Sand Lake and the surrounding areas. Lots of shopping and dining options nearby. Huge pool with warm water, smaller hot tub, not too hot. There's a gas grill by the pool. We had loud neighbors two nights in a row. One night they had their tunes cranked, talking loudly. The second night they were arguing loudly. Both times calls to the front desk took care of the issue. My only real complaint was the lobby/pool bar was shut down. I don't know if it's seasonal or permanent, but as a result, there's no food available on site. There's a Starbucks in the lobby open a few hours in the morning that also has a small breakfast selection. There's a shuttle to Universal Studios, but we ended up taking Ubers to keep our own schedule. Nice place, great location, would stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

Zakia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice no complaints, beds are very comfortable bathrooms are spacious.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious for the family

Clean and spacious room. Kitchen had everything we needed. Super close to Universal, shoppes, and restaurants. Sofa bed needs a better mattress.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2024

8/10 Good

Sameerah

Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from most activities
Stayed 4 nights in Jan 2025

6/10 Okay

denise

Traveled with family and small children
Liked: Staff & service
Staff was awesome Small kitchen with limited equipment No housekeeping for 8 day stay No directions for what to do with trash or dirty towels Limited transportation to theme parks Limited activities especially for kids or inclement weather days Pool and hot tub nice but on last day pool wasn't heated as advertised Check in/out was easy Felt safe
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return and recommend

Booked stay to celebrate our kiddos fifth birthday. The accomodations were spacious, clean with a great view. Staff was friendly answering our questions. Excellent proximity to theme parks, shopping and dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night when we had to park offsite as the car park was full.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thais

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Annie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the 2br/2ba suite! The full kitchen and washer/dryer were very nice and convenient for our stay. Parking was easy as well. We will definitely try to come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Stayed 3 nights in Jan 2025

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Italo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but they need better breakfast options Starbucks is too crowded
Stayed 4 nights in Dec 2024

10/10 Excellent

Jodi, ELMHURST

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location! My family loved staying here.
Stayed 7 nights in Jan 2025

10/10 Excellent

Yale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, amenities
This property is so close to Universal Studios. We have stayed here numerous times and love it. We always get what we ask for in a timely manner and they are alway super friendly. We will be back soon!
Stayed 5 nights in Jan 2025

8/10 Good

Jonathan Douglas Grovernor Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 11 nights in Dec 2024

10/10 Excellent

Sumera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort with basic amenities and lake view. Loved the outdoor fire pit.
Stayed 5 nights in Dec 2024

2/10 Terrible

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This wasn’t worth the money I spent the couch looked like it was something from the Salvation Army
Stayed 3 nights in Dec 2024