8/10 Good
Josephine
Traveled with family
Sep 7, 2021
Liked: Amenities, property conditions & facilities
The property was great...had it's own pool so when the community pool got crowded we would retreat to our own home. The house was amazing...our own private game room was a huge added bonus. I would only complain about the cleanliness and property management.
Our house was definitely spot cleaned but there were pubic hairs in two of the fours bathrooms...and the home clearly hadn't been dusted in months.
As for the property management...I got a call while waiting in the airport for our flight to FL stating the house wasn't paid for so we couldn't check in. I immediately called back since I had paid CheapTickets when I booked and the lady was very snippy telling me it was my concern. Thankfully it was handled by the time we landed in FL but talk about stress until I was reassured we had a place to stay.
Josephine
Stayed 7 nights in Aug 2021