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Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Panoramic Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property is closed during April, May, and November.

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Rainell Dolomites Retreat helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers a health club and a sauna. Complimentary self parking is available on site, along with a car charging station.

Rainell Dolomites Retreat is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Electric car charging station
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Smoke-free property
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Number of restaurants - 1
  • Pool umbrellas
  • Total number of rooms - 32
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Room Amenities

Rainell Dolomites Retreat offers 32 accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Soundproofed rooms
  • Bidet
  • Cable TV service
  • Free WiFi
  • Rainfall showerhead
  • Bathtub or shower
  • Heating
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Rainell Dolomites Retreat has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 7 PM

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and mobile payments; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Union Pay, Eurocard, and mobile payments. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Mobile payments

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Front desk opens daily at 8 AM

Front desk closes daily at midnight

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Alpenhotel Rainell
  • Alpenhotel Rainell Hotel
  • Alpenhotel Rainell Hotel Ortisei
  • Alpenhotel Rainell Ortisei
  • AlpenHotel Rainell Ortisei, Italy - Val Gardena
  • Alpenhotel Rainell
  • Rainell Dolomites Retreat Hotel
  • Rainell Dolomites Retreat Castelrotto
  • Rainell Dolomites Retreat Hotel Castelrotto

Hotel Reviews

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