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Rainell Dolomites Retreat

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rainell Dolomites Retreat

Sauna, steam room, body treatments, facials, Ayurvedic treatments
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
View from property
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Breakfast included
  • Room service

Explore the area

Map
Vidalong 19, Castelrotto, BZ, 39046
  • Seceda Ski Area
    1 min walk
  • Hotel Gardena Grodnerhof
    4 min walk
  • Chiusa (ZAK-Chiusa-Klausen Bus Station)
    18 min drive
  • Bolzano (BZO)
    61 min drive

Room options

View all photos for Panoramic Suite, Mountain View

Panoramic Suite, Mountain View | Mountain view

Panoramic Suite, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Double Bed

About this property

Rainell Dolomites Retreat

4-star Castelrotto hotel steps from Dolomites
Ski into Rainell Dolomites Retreat, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Rainell Dolomites Retreat offers 32 accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Rainell Dolomites Retreat helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers a health club and a sauna. Complimentary self parking is available on site, along with a car charging station.

Rainell Dolomites Retreat is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Rainell Dolomites Retreat has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during April, May, and November.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT021019A1RK2NHQAH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Alpenhotel Rainell
Alpenhotel Rainell Hotel
Alpenhotel Rainell Hotel Ortisei
Alpenhotel Rainell Ortisei
AlpenHotel Rainell Ortisei, Italy - Val Gardena
Alpenhotel Rainell
Rainell Dolomites Retreat Hotel
Rainell Dolomites Retreat Castelrotto
Rainell Dolomites Retreat Hotel Castelrotto

Rainell Dolomites Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 51 reviews" "
Rating 8 - Good. 6 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a beautifully maintained property. All the staff were friendly and helpful and went out of their way to assist the guests. Lots of ammenities too! We were given some great hiking advice from the front desk. The town was so cute and we were able to take the gondolas/lifts to the top for some spectacular hiking. Highly recommend this family owned hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We highly recommend this hotel. Only issue is it is 10 minutes by walk frrom center of ortisie.
Breakfast with a view
View from room
Stayed 4 nights in Jul 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and freindly hosts
Loved the place, the hosts were amazing. Thank you.
Stayed 4 nights in Aug 2021

10/10 Excellent

Meng, Michigan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great traditional hotel in the area. The view from our room is excellent. You can oversee the whole valley. The meal they offered is more than great. I love the hotel. Job well done.
Stayed 1 night in Sep 2019

8/10 Good

KOSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
Ok.
Stayed 1 night in Jul 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, amazing view, would stay again!
We stayed here for two nights and I only wish we had stayed longer!! The local area is fantastic for scenery and hiking and the town of Ortisei is so charming! We picked this hotel because of the location, ease of parking and the spectacular views and I can only say that we made a fantastic choice! There is a spacious parking lot, and the top area fills up so check down below if there aren't any spaces up top. Our room was beautiful, we were upgraded to a room with a balcony and an amazing view of town so we could sit out on our balcony and enjoy the view and fresh mountain air! The bed was super comfy too! The main downside was the shower. There is a glass partition to help keep the water in, but it doesn't do a great job so the floor gets all covered in water, so be careful, don't leave clothes on the floor. The amenities at this hotel are fantastic! They have a pool, a sauna and various other spa features, including you can book massages. They really cater to people who stay longer, offering guided group hikes in the nearby mountains (one reason I wish we had stayed longer). The breakfast spread offered by the hotel is fantastic! Hot and cold food, cheeses, cold cut meats, pastries, fruit and veggies, yogurt, eggs, juice, everything! We also ate dinner at the hotel one night and the food was amazing, definitely worth it, and after a long day of hiking in the mountains, it was nice not to have to leave the hotel in the evening. I loved this hotel!!
Stayed 2 nights in Jun 2019

6/10 Okay

Paul, Washington state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities. Informational meeting unfortunately was only in German
Stayed 3 nights in Oct 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in a Great Town
The hotel was a true resort hotel. From the moment we walked in they led us to our room and explained our dinner options, transportation, and other activities. Because Ortesei is not a large town and there is plenty of space the room itself is very large. It was great having the extra space after the tiny rooms in Venice. The pool is kept to a nice 87 degrees so you can use it even when it's chilly outside. Dont forget your pool towels and robes when you go. As far as location Ortesei is a great home base in the Dolomites. The gondolas go right over this hotel and if you plan on hiking to Compatsch it's mostly downhill. The town had numerous little shops and restaurants. One cool thing was they gave us weekly bus passes so we were able to go up the lifts in Ortesei, go down at Suisi, and bus through the other small towns. At a minimum it's a free ride back to Balzano where the train station is.
Stayed 2 nights in Sep 2018

10/10 Excellent

Terry, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful place to stay. Rooms, pool and spa area are relaxing.
Stayed 3 nights in Jul 2018

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Henning, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of mountains around St. Ulrich.
Wonderful location, although tough walk into the town when you have to walk up the steep hill to get back to the hotel. Dinner in the in-house restaurant was imaginative and well prepared. Staff was extremely attentive.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Fay, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near center of Ortesei. The climb up the hill to the hotel was a bit of a challenge the first time but it was worth the effort!

10/10 Excellent

Wei, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4-star hotel!
Great breakfasts and dinners at the hotel. Especially the four-course gourmet dinner at 15 euro per person was excellent, convenient, and more than reasonable priced. The hotel is a remodeled charming old hotel, with tasty deco and a feel of history. The location is great (5-10 walk to the town, a little on the hill)The staff was friendly and helpful. Parking right at the hotel, was free and easy. The saunas and pool were also included. They are new and very well maintained. It was very relaxing to use the sauna with incredible views after a day of active hiking. Everything was great except for the slow and unstable wifi from the room. But it did not bother us very much. We enjoyed the big room with view, the food and the town, the nature very much.

10/10 Excellent

Vivian, Jupiter, FL.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel just off the beaten path from the main square. 15 minute walk to town. Very amicable and helpful staff except maybe the one bartender/waiter who tended the bar the evening we were there. Would highly recommend.

10/10 Excellent

Gideon, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend!
the hotel is absolutely great. Everything was perfect including the service of both the owner and the stuff. the location is ok, not the best, as the hotel is situated up on the hill so in order to get to the center, you would have to use your car or go by foot which might not be so comfortable. (there is a free shuttle service that operates mornings and afternoons) We used our car for getting to the center and to go to more remote sections of this amazing ski resort. breakfast was great too. Dinner was nice and Reasonably priced. All in all, I was very happy with it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Superb hotel you feel welcome from the moment you arrive until departure. Large selection buffet breakfast and the 5 course evening meal is a must. the rooms are very large and immaculate. Hope to get back again some day.

10/10 Excellent

Ian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
Great Hotel in a great location with great staff. I could not have wished for more. I found the staff both welcoming and very helpful always with a smile. Internet was a little dodgy but I would be and hope to be back in a flash.

10/10 Excellent

Gil, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greate hotel but be prepared to walk allot
The hotel is greate, the staff is very nice, the room we had was a junior suite and it was ok, there was no coffee set that was a bit of a disappointment. The hotel is located on top of a steep hill - there is parking near the hotel but unless you want to drive up and down to the town center you will have to walk 10 - 15 min uphill

10/10 Excellent

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful mountain retreat
Clean, quiet, large rooms & bathrooms, every room has at least one deck, ours had two with beautiful views of the mountains. Great location for gondola ride to walk/hike in the grassy fields of de susi surrounded by Dolomite mtns. We had the half board and enjoyed the service & food. Very helpful staff. The main town is by the gondola, then across a pedestrian bridge, it was quite a bustling small town, we liked the quiet of our hillside and hope to return for longer stay and explore the area more ... Special place in our memory.

10/10 Excellent

Stretttie, Galway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is how hotel service should be
This is one of the best experiences I have ever had in a hotel. Room was large with a large balcony. Hotel staff were excellent . The breakfast buffet was superb . Opted for dinner in the hotel the first night and the 5 course meal was so good we had dinner in the hotel for the remaining nights of our vacation. Also if you are arriving or departing by bus hotel will collect or drop you to bus stop in Ortisei. Will Definitely be back.