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Classic Hotel am Stetteneck

4.0 star property

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Photo gallery for Classic Hotel am Stetteneck

Front of property
Indoor pool, open 8 AM to 7:30 PM, sun loungers
Classic Double Room | Terrace/patio
Hiking
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • Bar

Explore the area

Map
Via Rezia 14, Ortisei, BZ, 39046
  • St. Ulrich - Seiser Alm
    ‪1 min walk‬
  • Val Gardena
    ‪1 min walk‬
  • Ski School Ortisei
    ‪1 min walk‬
  • Bolzano (BZO)
    ‪58 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, desk, blackout drapes

Comfort Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room | Living area | 34-inch flat-screen TV with satellite channels, TV

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout drapes

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Classic Hotel am Stetteneck

4-star Ortisei hotel steps from Dolomites
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Change of towels is available on request.
Classic Hotel am Stetteneck offers 25 accommodations with minibars and safes. 34-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and hair dryers.

This Ortisei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Classic Hotel am Stetteneck features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Ortisei hotel also offers a terrace, multilingual staff, and ski storage. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Classic Hotel am Stetteneck is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.
Classic Hotel am Stetteneck has a restaurant on site.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 17 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's robes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT021061A1SH6ZQ6I6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Classic am Stetteneck
Classic am Stetteneck Ortisei
Classic Hotel am Stetteneck
Classic Hotel am Stetteneck Ortisei
Classic Am Stetteneck Ortisei
Classic Hotel am Stetteneck Hotel
Classic Hotel am Stetteneck Ortisei
Classic Hotel am Stetteneck Hotel Ortisei

Classic Hotel am Stetteneck Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 60 out of 70 reviews
Rating 8 - Good. 8 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

John Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bradley, Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel within walking distance to shopping, restaurants and chairlifts in Ortisei. Rooms were well equipped, clean and had beautiful views. Breakfasts and dinners were outstanding. Hotel staff were all friendly and helpful. We would definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Staff very friendly and helpful. Only stayed one night but definitely will return
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best options in the town
Unless you wish to stay in a 5 star hotel, this hotel exceeds our expectations in terms of its services, and facilities. The location is also excellent, with easy parking in the back yard.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Very friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a nice time at this hotel. I had a great view from my room and the staff was so friendly and helpful. I would definitely recommend this hotel!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ken, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an awesome property with great staff and a fantastic spa/pool area. We really had no issues with the hotel itself and they went out of their way to accommodate us. The only draw back was that it is on the main street and the late nite revelers could be heard, but that is not the hotel's issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Niraj, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Boutique Hotel - will stay again!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful and the town of Ortisei was magical. One of the most beautiful and energizing places I’ve ever been.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Adriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was little used. Breakfast crew very attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Priscilla, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosann, Scranton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Ortisei! Friendly, helpful staff. Delicious breakfast. The outdoor area is wonderful for enjoying an afternoon beverage or snack. The hotel also offers an assortment of optional activities, such as hiking with a local guide. We participated in a wine tasting at sister Hotel Angelo. Fabulous! Cable cars/ funiculars to Seceda and Alpe di Siusi are short walks from the hotel. So convenient! We are so glad we chose to stay here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It's centrally located in the center of town and within walkable distance to shopping and restaurants. The breakfast was the best we had at any hotel during our stay in Italy. The staff at the hotel were professional and so very helpful. The room was spacious and had the alpine feel we were looking for. A experience for us!
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Seceda and Alpe di Suici. Unfortunately, I had to check out early to catch an early bus/train and no one was in the front desk. I left my keycard in a spot where no one can take it if something happened. I emailed this hotel regarding this, and they were very prompt to responding back. Everything ended up working out!
Stayed 2 nights in Sep 2024

10/10 Excellent

Miae

Liked: Amenities, property conditions & facilities
Very comfortable stay. Little outdated room, but I liked it generally. Breakfast was excellent, though scrambled eggs are little too salty. Great hotel overall.
Stayed 3 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the village to walk to shops & restaurants. In a ZTL area so you must provide your license plate if you have a car but you pull right in front, pick up a parking pass and it's very convenient. Hotel is older but they have renovated the bathrooms & rooms are clean & nice sized. We had lovely balcony with gorgeous views. Didn't feel like reception was as warm or helpful as other places we stayed at during 2-week trip. Part of that could have been language barrier. They had a lovely music entertainment & reception on 1st night of stay & they do have events that they offer, free tours, etc. It would have been amazing to receive calendar in advance so that we could have planned for & enjoyed some of those options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kam,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located , walking distance to gondola rides to Alpi di Suisi and Seceda
Stayed 4 nights in Sep 2024

10/10 Excellent

Pinaki

Traveled with group
Excellent service. Could not find any fault with the Junior Suites that we stayed in. Located in the centre of Ortisei. A gem.
Stayed 6 nights in Sep 2024

10/10 Excellent

James Steyaert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Room was clean and nice. Pool and spa very nice. Great location. Great breakfast. They should just tell you up front that you should park in city parking garage, which is close and easy, is my only advise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Will definitely stay here again.
Stayed 1 night in Sep 2024