This smoke-free hotel features laundry facilities and free WiFi in public areas. Bathrooms are shared.
BESTIE by DOYANEN offers 41 accommodations with slippers. 43-inch flat-screen televisions come with digital channels.
Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.
BESTIE by DOYANEN features laundry facilities and an elevator. Public areas are equipped with complimentary wireless Internet access.
BESTIE by DOYANEN is a smoke-free property.
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 16
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must complete online registration after 3 PM on the check-in date to receive an access code to enter the room. Guests must contact the property if a check-in instruction email is not received.
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
BESTIE by DOYANEN Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Exactly what i needed for a quick stay in Osaka. The sofa bed is VERY small. I’m 5’3” and thought it was too little to be used as a bed of any kind. Showers were clean. Laundry machines clean. Microwave available, no kitchen. Self check-in & self check-out. No keys. All codes to get in. Super convenient.
Elizabeth
Stayed 3 nights in Jun 2025
4/10 Poor
Emelia
Traveled with partner
Jun 15, 2025
Disliked: Cleanliness
Upon arrival to this hotel, we had realised it was in the ‘slum of Japan’ which is not a great start. The area surrounding the hotel feels dodgy and there are lots of undesirable people around. Inside the hotel, it is basic as the pictures would suggest. We found our bed was dirty but the room was spacious with a fridge and a large TV. The shared bathrooms were basic but clean,equipped with washing and drying machines and hair dryers aswell as toiletries. We left this hotel early as 2 men in casual clothes came and knocked on our door asking for the code to enter. They said it was broken and needed to be reset, but we found it was perfectly fine. We asked for proof they worked at the hotel which they couldn’t provide and only showed us a laptop. This made us feel unsafe, on top of the hotel being in a bad location and dirty so we decided to book somewhere else. I also received an email from an address that was not listed on Bestie’s website or social media sites. Upon leaving the hotel, we spoke to a girl at the reception desk through Google Translate who assured us that they did work for the hotel and had been into our room earlier in the day when we were out to try and fix the issue??? Which we weren’t told about! She said we could return to our room but we declined. This was very unprofessional, even with a language barrier, the need to enter our room when we were out or explanation of why they needed the room PIN could have been explained through Google Translate.
it is good for simply finding a place to rest for one night
Siu Chi
Stayed 1 night in Apr 2025
8/10 Good
Razzhiel
Jun 5, 2025
Razzhiel
Stayed 2 nights in May 2025
8/10 Good
Pablo
Traveled with group
May 28, 2025
Liked: Cleanliness, staff & service
Room was small and had only the basic necessities which is fine when you’re spending 99% of your time seeing the city. It was located not far from Shinsekai and a train station. Only thing remotely close to a “drawback” was there were a lot of sketchy people outside and around the property but none of them ever approached us or even acknowledged us so it’s not really a problem. Great hotel for travellers, would book again.
As a single female traveler, I wouldn’t recommend this property. A few times I was coming back to the hotel around 8 pm some of the homeless men started cat calling me. Thankfully it’s close to the station. Then at night I could hear the other people in the room next to me, police sirens all night (the police station is right next to the hotel), and people shouting outside.
I would recommend staying closer to the main area.
But the hotel was nice. The self check in and check out was very easy, however I was worried something would go wrong and no one would be there to help.
So. Pros and cons. Yes, it’s cheap, but I don’t recommend this place if you are alone.
the only complaint i have is that the bathroom was outside of the room and shared with the whole floor - and the showers are on the ground floor for everyone. it’s perfect for a short stay in japan and the room had good facilities!
It was a great hotel to stay in, however the area around it is not very touristy and feels at times a little hostile. However, it is near train stations and allows for you to leave whenever.
Honestly I have never written a review before but don’t want other people falling for the same trap. It’s not as nice as the photos, it smells sickly sweet on entry mixed with trying to disguise other smells, got into our room and the ‘clean’ sheets smelt of smoke and had black hairs through it, the bed board smelt of smoke, and people were regularly smoking outside the vicinity, there was one toilet for a whole floor with tooth paste splatter all over the door and walls, and there was a significant draft that came into the room. The shower is also on the first floor so if you’re a few floors up you have to go past the reception area back down.
Rooms were spacious for the price, showers were decent, sound proofing wasn’t the greatest but you get for what you paid. Also, towels weren’t very clean in my opinion. Everything else was good.
its right in the middle of everything. i had a really nice time staying here. the showering facilities are so clean and i felt very welcomes by staff.they gave me an extra half hour to check out and were very understanding. clean bed sheets and toilets too. amazing value for money.