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Candeo Hotels Osaka The Tower

4.5 star property

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Photo gallery for Candeo Hotels Osaka The Tower

Spa
Property video
Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking | 1 bedroom, down comforters, in-room safe, desk
Lobby
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Grand Front Osaka Mall
    ‪13 min walk‬
  • Dotonbori
    ‪3 min drive‬
  • Osaka Castle
    ‪6 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive King,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Executive King,Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Triple,Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Triple with Sofa Bed,Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Private Spa Suite,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Private Spa Suite,Non Smoking

  • 646 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 646 sq ft
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin with Sofa Bed,Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King with Sofa Bed,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Executive King with Sofa Bed,Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin,Non Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin,Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking | 1 bedroom, down comforters, in-room safe, desk

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Candeo Hotels Osaka The Tower

4.5-star hotel in Kita
Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury hotel also offers a 24-hour fitness center, spa services, and concierge services.

Candeo Hotels Osaka The Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The C's ～Sky Dining～ - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ～Sky Dining～

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 12, 2026 from noon to midnight. All facilities that use power, including elevators, parking garage and restaurant will not be available during this time. Check-out time will be at 10 AM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 755 reviews
Rating 8 - Good. 140 out of 755 reviews
Rating 6 - Okay. 59 out of 755 reviews
Rating 4 - Poor. 21 out of 755 reviews
Rating 2 - Terrible. 13 out of 755 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sabrina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious hotel for our family of 4 (two teens) We had 4 large suitcases and still had room to move around. Trains were a few minutes away and a tonne of dining options within walking distance. I would definitely recommend and stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and location

We enjoyed our stay here. The room was comfortable, clean, and quite. The view from our window of Osaka was very nice. The staff was very friendly and helpful. It was a great location not to far from public transportation. If we ever return to Osaka we will stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

weldon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Chiniki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel very upscale
Stayed 2 nights in Mar 2025

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with room to improve. The rooms are small but efficient, comfortable beds and those on the river side offer great city views. A second pillow would be beneficial especially since the one provided is small and flattens. A privacy screen in the shower that looks into the room is greatly needed. It would be better to provide individual slippers as opposed to communal slippers that have been worn by previous guests. The onsen bath is lovely. Better and well placed signage on the rules and expectations would help compliance. I saw guests enter the bath, sauna and steam room directly from the change room without having taken any shower let alone a thorough head to toe scrub and wash down. Breakfast buffet logistics need thought/planning from someone experienced and competent in hotel/resort buffets. The area where the food and beverages are laid out is overall way too small for the size of hotel. There is no natural direction or order so guests end up forming 2 lines in opposite directions for the same station. The space between the aisles is too narrow for the number of guests especially if they are carrying the large trays provided. The tongs and spoons provided at the salad bar and yogurt topping station slow down the process greatly as they are ineffective choices for the task. The guest facing staff are largely international and they are well meaning and try hard. But language and communication skills are lacking, not just with guests but also with each other.
Stayed 4 nights in Mar 2025

4/10 Poor

Zeynep

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible

The hotel room was tiny and extremely uncomfortable. The restaurant manager called Salita was super rude, she was basically shouting at us at the table. The executive lounge was only open for 5 hours and not much to offer. There was no bellboy The hotel was too far to the touristic centre (Namba). There was nothing around.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Mohammed

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Rude staff member on reception ruined this trip for me. Very sarcastic and quite confrontational. Shame for the other staff as they was helpful. Only other down falls were no bell service so had multiple cases with no help. Had to take 2 trolleys of cases to the room myself and they was left outside the room for 3 days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again just for outdoor bath on the 31st floor, let alone the sauna and indoor baths with great views. Buffet dinner was fantastic and service was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel Angel

Stayed 2 nights in Mar 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely, had everything i needed within walking distance. Rooms were surprisingly spacious and have a hot water kettle for coffee or tea. The onsen on the rooftop was really the highlight, don't miss it. The restaurant was just OK, there are plenty of better options just around the block.
Stayed 4 nights in Mar 2025

10/10 Excellent

ALICIA MERCEDES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, easy check in and check out. Beautiful location and hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word: Exceptional This hotel will not disappoint. 5 star hotel without the price tag. I wish I can go back as I am writing this. It was my first time in Osaka and I was searching for a nice hotel. I usually like to search for budget friendly hotels while having it more on the "bougie" side. This hotel was such a surprise and I am so glad we booked it. We stayed here for 5 nights in a twin room and it was beautifully designed. We paid about $160 a night in February 2025. You get the 5 star hotel feel without having to pay an arm and a leg. The lobby is located on the 17th floor and it has beautiful chandeliers hanging with a huge seating area. There is a buffet there as well. The rooms were spacious and the toilet is separated from the shower room which is excellent for a two or more people. The twin bed room we got put two twins together so you can create one huge bed if you'd like. I have no complaints about this hotel. I wish I had time to visit the SKYSPA on the top floor but we were so busy during our trip. My friends stayed here before us and they recommended the SKYSPA. Everything was walking distance and right when you exit the hotel, there is a Family Mart nearby for some quick goodies and restaurants all along the streets. We also used the Airport Limo Bus to transport us to and our luggages to Osaka KIX Airport. It was only $12 USD for one person and you were allowed 2 check in luggages each. I will definitely be staying here again on my next Osaka Trip!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Gabriella

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was our 3rd hotel of our trip round Japan, and was the most expensive out of the 3. That being said the room wasn’t clean (visible dust in and around bedframe). The room size is very narrow for example the bed frame is literally next to the shower so you’re unable to use one side of the bed. The staff were friendly but weren’t as welcoming and attentive as others. We didn’t eat or drink at the hotel as it’s extremely expensive, and there are plenty of options just a shop walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view and tattoo friendly onsen
Stayed 2 nights in Mar 2025

8/10 Good

Annie

Stayed 3 nights in Mar 2025

10/10 Excellent

Winnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from train stations, family mart and Lawson is just a couple of steps away. Behind the building are a bunch a streets with a bunch of izakaya’s and restaurants. Very nice area for a couple to spend time. The entire building and facility was beautiful. The room we had was perfect. We enjoyed spending our nights or mornings in the spa upstairs. The public bath with a very hot onsen as well as warm and cold. Sauna room, robe and filtered water is provided. I preferred showering in the spa instead of my room because the soap was also better than the rooms. They also do Yamato pick up and drop off which was really convenient. I would def book back with Candeo hotels.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a good location. The bed was extremely comfortable and amazing decor throughout the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

It was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nirthana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff - we're really helpful sorting issues we had from the previous hotel. We had an in room massage which was a great treat. Great facilities. Beautiful hotel with lovely onsens. Highly recommend and would deffo stay again
Stayed 5 nights in Mar 2025

8/10 Good

Karthik

Traveled with family
Staff is very helpful
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a beautiful terrace but the pool is only open from 3-9.
Stayed 4 nights in Mar 2025

10/10 Excellent

Frazor, Marlborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new 5 star hotel 17 floors in the sky above Osaka with fabulous views. A real treat!
Stayed 1 night in Mar 2025