Candeo Hotels Osaka The Tower

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candeo Hotels Osaka The Tower

Spa
Spa
Exterior
Lobby
Spa

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Osaka Station City
    ‪12 min walk‬
  • Herbis Plaza
    ‪12 min walk‬
  • Pokemon Centre Osaka
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬

Room options

Premium Twin (Universal) with Sofa Bed,Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive King,Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Triple,Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Premium Triple with Sofa Bed,Non Smoking

  • 463 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Premium Private Spa Suite,Non Smoking

  • 646 sq ft
  • Sleeps 6
  • 3 Twin Beds

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 646 sq ft
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin with Sofa Bed,Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 463 sq ft
  • Sleeps 6
  • 3 Twin Beds

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin,Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King,Non Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King with Sofa Bed,Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin with Sofa Bed,Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Twin (Universal),Non Smoking

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive King with Sofa Bed,Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Luxury Corner King,Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed,Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin,Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Candeo Hotels Osaka The Tower

4.5-star hotel in Kita
Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury hotel also offers a 24-hour fitness center, spa services, and concierge services.

Candeo Hotels Osaka The Tower has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The C's ~Sky Dining~ - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ~Sky Dining~

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 356 reviews" "
Rating 8 - Good. 62 out of 356 reviews" "
Rating 6 - Okay. 23 out of 356 reviews" "
Rating 4 - Poor. 6 out of 356 reviews" "
Rating 2 - Terrible. 8 out of 356 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

he

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place, easy transportation, have airport bus
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and such a beautiful hotel with an amazing view!
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremiah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was really nice and close to the subway
Stayed 3 nights in Oct 2024

8/10 Good

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great hotel very clean and upscale
Stayed 3 nights in Oct 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find with no instructions to check in on 17th floor - that should be written somewhere. We stayed in similar hotels all over Japan and this hotel lobby, restaurants were nice, staff nice but our room was small and the glass shower in middle of room was weird. It was a great location though just not aa enjoyable room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikael

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms and facilities are in great condition. This was a very comfortable stay and there are several great dining options in the area. It is also easily accessible by the public transit system. The staff is extremely friendly and helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Natalie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Breakfast Buffet: Coffee Machine: With only one coffee machine available for 200 people, the wait times are long. By the time you get your coffee, your food on the plate has already gone cold. Toaster: Having just one toaster for such a large crowd is inconvenient and leads to long queues. Cheese and Milk: Cutting your own cheese and using a milk jar that isn’t kid-friendly adds to the inconvenience. Design and Setup: The buffet bar, despite its fancy new design, is confusing, especially with the placement of sauces. The utensils provided are also uncomfortable to use. Management: The front desk management seems to lack respect for their associates and doesn’t provide proper introductions. Room Issues: Toilet: The toilet cover opens automatically, which can be startling. Additionally, if you don’t close the restroom door, people exiting the room can see inside. Shower Door: The glass shower door is positioned awkwardly, making it inconvenient to use. Towel Hanger: The towel hanger is placed on the opposite side of the shower door, which is not practical. Electrical Outlet: The placement of an electrical outlet near the headboard of the bed poses a risk of electrocution, especially when using a hairdryer. It seems like the design choices, while aesthetically pleasing, have led to several practical issues. How did you manage to navigate through these challenges?
Stayed 1 night in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was awesome. Breakfast was awesome, and the buffets weren’t too expensive beyond that for what they were. Very liveable city and area. If I go back to Japan one day, I can only hope to stay somewhere so nice again.
Stayed 8 nights in Sep 2024

6/10 Okay

Curtis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Personal war verwirrt und konnte überhaupt kein Englisch. Die Personen haben sich nahezu gestritten, wer uns helfen darf. Die Lounge hat wenig geboten, nicht einmal soft drinks. Speisen wurden nicht nachgefüllt. Eine Frechheit war die Trennung zwischen Frauen und Männer Spa. Keine Möglichkeit als Pärchen gemeinsam zu entspannen. Fitnessbereich klein und dürftig ausgestattet. Pro Stunde Late Check out 100€. Zimmer sehr klein. Preis Leistung eine absolute Frechheit!!!!
Stayed 1 night in Oct 2024

8/10 Good

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is brand new and the staff were very friendly and helpful. The rooms were compact yet comfortable but the lighting in the bathroom was terrible, especially when trying to put on makeup. The only bar option cost an additional $35/guest to enter- for a 4 star hotel I would expect at least a lobby bar area where guests can order drinks without a surcharge.
Stayed 2 nights in Oct 2024

8/10 Good

he

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and close to subway
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property with views of the city to match. Easy to navigate from the nearby metro (Yodoyabashi). Close enough to Dontonbori and far enough too. A gem in Osaka for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our honeymoon stay here, covenant walk to the station. Perfect stay, spacious room, beautiful view. The only thing is not knowing the check in station was on the 17th floor
Stayed 3 nights in Sep 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Promod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

sopheatevy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations. I would recommend it to anyone.
Stayed 1 night in Sep 2024

2/10 Terrible

Nhi

Stayed 4 nights in Aug 2024

10/10 Excellent

Jia Qi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location right in between the shopping hubs in Umeda (15min walk) and Shinsaibashisuji (15min taxi). There’s a convenient store right downstairs. The room is compact but has everything you need. It was perfect for us and we enjoyed the great service here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily Dela Cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is perfect. I love the women's spa although the "onsen" water is too hot. I'm not sure if there was a pool for a couple to enjoy.
Stayed 3 nights in Sep 2024

8/10 Good

YIMIN

Liked: Cleanliness, property conditions & facilities
Like spa
Stayed 2 nights in Sep 2024

8/10 Good

David, Maroubra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly good hotel, however, there were some limitations for westerners. What we thought was a swimming pool was part of a gender specific onsen, limited to nude bathing only, which I was not into. If you care about looks, the decoration of the hotel was very much “done on the cheap”. The mustard yellow recycled polyester carpet looked liked it was laid in 1974 and not 2024. For a new hotel, there was lot of obvious wear and tear. The pyjamas were made of a very heavy and hot polyester, and far too small for a woman with my ample proportions (Australian size 16). Other than these minor issues, we had a good stay at this hotel. It is very central to Osaka Station City and other train connections, and an easy walk to local restaurants.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kushum

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024