Along with a full-service spa, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Candeo Hotels Osaka Namba offers 496 accommodations with bathrobes and slippers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. Public bath/onsen services include an indoor public bath (no minerals).
Candeo Hotels Osaka Namba features a full-service spa. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).
Candeo Hotels Osaka Namba has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Languages
Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Spanish
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transportation
Secured, covered self parking on site (JPY 3,200 per night)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children
Things to do
Full-service spa
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Full-service spa
Hot tub
Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Sauna
Spa open daily
Accessibility
Elevator
High-pile carpet in room
More
Built in 2017
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Towels provided
Entertainment
43-inch flat-screen TV with satellite channels
Pay movies
Food and drink
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 2000
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children
Covered self parking fee: JPY 3200 per night (in/out privileges)
Early check-in fee: JPY 2000 (subject to availability)
Late check-out fee: JPY 2000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6 to 11 years old for breakfast when sharing existing bedding.
Additional fees may apply to children for items such as extra bedding and meals.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Candeo Hotels Osaka Namba Hotel
Candeo Hotels Hotel
Candeo Hotels
Cano Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Osaka
Candeo Hotels Osaka Namba Hotel Osaka
Candeo Hotels Osaka Namba Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 489 out of 1004 reviews
10 - Excellent
489
Rating 8 - Good. 324 out of 1004 reviews
8 - Good
324
Rating 6 - Okay. 119 out of 1004 reviews
6 - Okay
119
Rating 4 - Poor. 43 out of 1004 reviews
4 - Poor
43
Rating 2 - Terrible. 29 out of 1004 reviews
2 - Terrible
29
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Daniel john
May 11, 2025
Liked: Property conditions & facilities
The property was in a great plane. Close to food places and not far from the main centre. The reception is so beautiful. The floors wer
This property is conveniently located. Various dining options, shopping etc. are within walking distance. Hotel staff was also courteous, friendly and helpful. Definitely recommend this property. I would stay here again.
Candeo Hotel, Osaka, Namba is a nice hotel and is convieniently located. Staff at this property are friendly, courteous and very helpful. I would definitely stay here again if my travel plans bring me back to Osaka.
The hotel entrance definitely misleads you into thinking your stay will be a pleasant one. The walk to our room set the stage for the stay. We had a hallway of trash just laying out. The smell was horrible and leeched into our room. The room had visible stains and bugs. We couldn’t sleep due to other guests upstairs making noise all throughout the night. Would not recommend staying here unless you are just in Osaka to drink and party.
Mary
Stayed 2 nights in May 2025
10/10 Excellent
Ahmad
May 5, 2025
Ahmad
Stayed 1 night in May 2025
8/10 Good
Sarah
Traveled with group
May 5, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Review
Super crowded and a little run down. Always very packed and made you wonder if everything was really cleaned well. The breakfast buffet was really terrible and a huge waste of money. Elevators were always packed and in use. There should definitely be more for the amount of people in the hotel.
We absolutely loved our time here. Our only complaint is that we would’ve wanted ‘streaming services’ as an option on the TV. It rained a couple nights during our stay and on those nights, Netflix and good Japanese food are the best days.
I didn’t love this hotel, the room was not as clean as I would’ve liked with the sofa being visibly stained in our room. They also gave us two twin beds which is not what I initially booked. We had breakfast here and the pastries were delicious but the other hot food items were served lukewarm which made my husband sick. The location was convenient to Dotonburi but I don’t think I would stay here again.
Maybe u can provide more entertaiment example more channel on ur tv, youtube or netflix like others hotel.
Replace new towel everyday but didnt collect used towel.
Overall ok
I chose this hotel because of the rooftop sauna featured in the photos, but it was nothing like what was advertised. There was no privacy and the view was completely different from what was shown online. The bed was uncomfortable, and the overall cleanliness was lacking. Most disappointingly, the staff were unhelpful and unfriendly. This experience was far from what I expected, and I would not recommend this hotel to anyone.
jungim
Stayed 2 nights in Apr 2025
6/10 Okay
Cecile
Apr 22, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is in the heart of Namba. However, room is very small.
Spacious rooms, walking distance to dotonbori street. Staff very friendly, for a busy facility, service is pretty quick. Will stay here again if ever in Osaka.
The room was very dirty and tiny, I did not feel comfortable for the staying. The breakfast buffet had a lot of options, and the foods were pretty good.
Ideal location to get to all the great places in Osaka. The spa is absolutely fabulous and a must try! I highly recommend this place.
Asifa
Stayed 3 nights in Apr 2025
8/10 Good
Katrina
Apr 5, 2025
Katrina
Stayed 2 nights in Mar 2025
10/10 Excellent
Sasha
Traveled with group, Traveled with partner
Apr 5, 2025
Liked: Cleanliness, staff & service, amenities
This hotel was very nice and felt very luxurious for a reasonable price. The rooms were very clean and the largest we have had during our trip to Japan. The bed was so very comfortable and the softest bed we had in Japan. The staff was very helpful and nice. The skyspa was nice and large with a pool inside and outside with lots of shower spaces and a dry sauna. I did expect to have a view from the spa but the glass is frosted so you have to stand to just see out over the city. But they had all the expected spa amenities! It can get quite crowded in the spa in the evening.