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Caption by Hyatt Namba Osaka

3.5 star property

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Reception
Exterior
Restaurant
Down comforters, free minibar, in-room safe, desk
Deluxe Room, 1 King Bed, City View | Down comforters, free minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$228
Nov 24 - Nov 25

Explore the area

View in a map
2-7-5 Nippombashi, Chuo-ku, Osaka, Osaka, 542-0073
  • Place, Kuromon Market
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪1 min walk‬
  • Place, Dotonbori
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 Queen Bed, City View

Down comforters, free minibar, in-room safe, desk

Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Down comforters, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Down comforters, free minibar, in-room safe, desk

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Down comforters, free minibar, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Down comforters, free minibar, in-room safe, desk

Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 2 Twin Beds

Down comforters, free minibar, in-room safe, desk

2 Twin Beds

  • Sleeps 2

View all photos for 2 Twin Beds City View

Down comforters, free minibar, in-room safe, desk

2 Twin Beds City View

  • Sleeps 2

View all photos for 1 Queen Bed City View

Down comforters, free minibar, in-room safe, desk

1 Queen Bed City View

  • Sleeps 2

View all photos for 1 Queen Bed

Coffee and/or coffee maker

1 Queen Bed

  • Sleeps 2

View all photos for 1 King Bed, City View, Deluxe

Down comforters, free minibar, in-room safe, desk

1 King Bed, City View, Deluxe

  • Sleeps 3

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About this property

Caption by Hyatt Namba Osaka

3.5-star hotel in Minami
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Caption by Hyatt Namba Osaka offers 167 accommodations with free minibar items and safes. Beds feature down comforters. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This Osaka hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities.

Caption by Hyatt Namba Osaka is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Talk Shop - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,400 for adults and JPY 2,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Talk Shop

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2400 for adults and JPY 2400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Caption By Hyatt Namba Osaka Hotel
Caption By Hyatt Namba Osaka Osaka
Caption By Hyatt Namba Osaka Hotel Osaka

Reviews

Caption by Hyatt Namba Osaka Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 39 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

10/10 Excellent

Jerome

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and close to shopping and entertainment
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A short walk to Dotonburi and the hotel was one of the nicest one we’ve stayed in Japan!
Stayed 2 nights in May 2025

8/10 Good

Meng Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Great location to explore Osaka. Staff were very friendly and helpful. Breakfast was nice and good value for money. Hotel is very clean and rooms are a good size.
Stayed 7 nights in May 2025

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. I am somewhat not happy with the location of the hotel. I would prefer a more quiet environment. Overall, our stay at Caption by Hyatt Namba Osaka was great.
Stayed 5 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here during my trip to Osaka. The location is very convenient and walkable to Dotonbori and both Nippombashi and Namba station. There are lots of dining options and convenience stores close by. The hotel is beautiful with lovely amenities and very clean. The staff is also very nice and accommodating; great for international travelers. They helped me arrange luggage forwarding to my next hotel in Tokyo and it was waiting for me upon arrival. Highly recommended place to stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chenxin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna, Azusa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything and great dining options around the corner. Staff was super friendly and helpful. Loved the area, wish we could’ve stayed longer. Family friendly and would definitely come back and recommend to family and friends. Arigato Goizamasu Caption Hyatt Namba🌸
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky and fun great location in between Den Den and Namba.
Stayed 2 nights in Mar 2025

4/10 Poor

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 6 nights in Mar 2025

8/10 Good

Surendra, SAMMAMISH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the property is situated on the main road and extremely convenient from the point of proximity to dining/shopping/commute/tourist attractions the room was noisy and disturbing in the nights. There were not many options inside the hotel for dining and entertainment. But for the price , it was a great experience staying at Hyatt, Namba. Staff were friendly and understood English and helped us.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with plenty of floor space. Modern type of hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace D.

Liked: Cleanliness, staff & service, property conditions & facilities
Few blocks
Stayed 4 nights in Mar 2025

10/10 Excellent

Reinaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and very well located. We enjoyed our stay here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very chic design hotel. convenient to walk around Osaka. highly recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Tristin

Stayed 4 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet property just steps away from many dining and shopping options. Staff was very helpful and friendly!
Stayed 3 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 1 night in Feb 2025

8/10 Good

Shingo

Stayed 1 night in Jan 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Osaka. Would definitely stay here again. Spacious and modern rooms. Small gym with some free weights.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce and patty

Liked: Cleanliness
Stayed 6 nights in Nov 2024

10/10 Excellent

CUILING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, new, nicely decorated.

Very clean, very new, nicely decorated, very comfortable.
Stayed 2 nights in Nov 2024