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Centara Grand Hotel Osaka

5.0 star property

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Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Building design
5 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
In-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Nipponbashi
    ‪4 min walk‬
  • Kuromon Ichiba Market
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪14 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor) | In-room safe, blackout drapes, iron/ironing board

Club Suite ( - Miyabi Club Floor)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Suite - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Miyabi Club Floor　

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Miyabi Club Floor　

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Family - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 807 out of 1030 reviews
Rating 8 - Good. 154 out of 1030 reviews
Rating 6 - Okay. 31 out of 1030 reviews
Rating 4 - Poor. 16 out of 1030 reviews
Rating 2 - Terrible. 22 out of 1030 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Gerardo

Stayed 3 nights in Dec 2024

10/10 Excellent

Gin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week stay at CENTARA Grand Osaka
Prime location 5min walk to Namba station and stone thrown away to shopping. Short walk to doutonburi street. Comfy bed and nice view off full glass window. About 1/2h train ride to OSJ.
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor Wing Hong

Stayed 5 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ting Hei Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walkable to many tourist spots, will stay here again when visiting Osaka.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
This property was wonderful to walk to the mall and other restaurants. Only thing is being up high you can still hear the train passing by. But I would stay here again,
Stayed 2 nights in Dec 2024

10/10 Excellent

suet fun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very helpful and responsive to my request
Stayed 6 nights in Dec 2024

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean property in Namba that accessible to shopping and trains!
Stayed 5 nights in Nov 2024

6/10 Okay

Yoon Kyung, San Diego

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
The number of beds were sufficient for our family of four, but the room wasn’t actually ready when the front desk checked us in, so we waited in the lobby. When it was finally ready, it smelled bad and there was a lot of noise coming from the train tracks nearby, even though we were in high floors. The beds were also uncomfortable for a 5-star property. We did not get good sleep. Will not return and do not recommend. It is unfortunate because we really wanted to enjoy the property especially in the family room and the hotel is near many attractions like Dotonbori and Den Den Town.
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The staff were friendly and spoke English very well. This area was walking distance to a lot of restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, relatively close to the central station. Courteous staff and professional service. We were on the higher floors and stayed in the lounge that offers snacks and refreshments several times a day and we really enjoyed the experience. Recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sivanesh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Newer property and centrally located near Namba station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Changhyeon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and way bigger than we expected. All the facilities were in great shape. The location was 15min walkable distance from Namba, which means the area itself is relatively quiet and less crowded. There are several convenient stores around, thus you can easily enjoy Japenese convenient store goods :) Highly recommend for those who don't like crowded and noises but still want walkable distance to the main area while enjoying rooms and amenities in great condition!
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. I would highly recommend this hotel. It is more like a resort with its spa restaurants and 33rd floor sky bar. The area around was safe and very pretty. You could walk and get anything you needed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alon

Stayed 5 nights in Nov 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We found this hotel last minute and were very pleased with all it had to offer. Many restaurants inside and connected to large shopping center with many other food options. The rooms were beautiful and views from windows were amazing. I would highly recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruby Mei Yin

Stayed 3 nights in Nov 2024

10/10 Excellent

Hussain

Stayed 5 nights in Nov 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Namba Parks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan doesn’t best, Centara is a great example…
My stay was absolutely delightful! From the superb customer service to each amazing detail of this hotel, the atmosphere, style, it clean stylish EXCEPTIONAL. The location is central, it connects to Namba park which is a mall that offers not only restaurants and shops but a theater, museum. Centara is also located near lovely restaurants steps away and Dotinbori. I cannot recommend this hotel enough
Stayed 5 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Close to shopping and dining options and transit! Rooms were on the small side for 2 adults and 2 kids but perfect for two. Amazing view. Room had an odd odor and that is why I won’t give it 5 stars but I would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Delia

Stayed 3 nights in Nov 2024

10/10 Excellent

Kasondra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around would stay here again
Stayed 6 nights in Nov 2024