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Centara Grand Hotel Osaka

5.0 star property

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Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
Building design
5 restaurants, breakfast, lunch, dinner served; French cuisine
In-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking available
  • Spa

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    ‪2 min walk‬
  • Nipponbashi
    ‪4 min walk‬
  • Namba Grand Kagetsu Theater
    ‪8 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor) | In-room safe, blackout drapes, iron/ironing board

Club Suite ( - Miyabi Club Floor)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout drapes, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Suite - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Miyabi Club Floor　

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Miyabi Club Floor　

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Family - Miyabi Club Floor

In-room safe, blackout drapes, iron/ironing board

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Yu Standard Floor

In-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner - Rei Premium Floor

In-room safe, blackout drapes, iron/ironing board

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 979 reviews
Rating 8 - Good. 149 out of 979 reviews
Rating 6 - Okay. 28 out of 979 reviews
Rating 4 - Poor. 16 out of 979 reviews
Rating 2 - Terrible. 21 out of 979 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amrita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great location, and great staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel and what a friendly and helpful staff. Wonderful stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theodore

Stayed 2 nights in Oct 2024

4/10 Poor

Panatda

Traveled with group
Liked: Cleanliness
Disliked: Amenities
We got a room on the 11th floor and on the side of the train station, so we're able to hear the train at operating hours and although it's a big window, the view isn't very good. Also, the room is a bit lacking. You have an open waredrop next to the sink and shoe place, across from the toilet room.
Stayed 1 night in Nov 2024

8/10 Good

Miri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
One of the best hotels we stayed at during our entire trip in Japan. The staff was attentive and the space was beautiful. The only downside was that the room we were in was diagonally across from the train tracks and the trains run almost 24 hours so there was noise throughout the night. But other than that, I’d definitely stay at Centara again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views, location and luxury in Osaka
Fabulous hotel, great views, staff and rooms. Location is right by Namba Parks for shopping and easy access to all.
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It’s a beautiful hotel and spacious. Close to everything. The only thing we did not like was our toilet area in our room. There were some questionable brown stains on the wall and closely looking at the bottom of door frame, it also had some brown stains/splashes. Not really sure what happened before, but whoever cleaned it didn’t not clean it well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Mui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 interconnecting rooms. The rooms are of good size and the shower area and toilet are separated. Hotel is relatively new and staff is very friendly. Location is excellent as it’s near the train station and shopping areas. There are many dining options around the hotel. Will definitely recommend our friends to this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Zuilin

Stayed 2 nights in Oct 2024

6/10 Okay

Kate

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 nights. Our room was a good size and had a large comfortable bed and great shower/bath. We were on the 7th floor which did mean some noise from the nearby train station. Breakfast was very good with a decent selection. We also ate dinner at the special crab buffet event which was great.
Stayed 6 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our trip - definitely the best hotel we stayed at during our trip to Japan! Amazing room, amazing location and amazing restaurants & bars. We will definitely be staying here again when we come back to Osaka!
Stayed 4 nights in Nov 2024

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walk to Dontoubouri
Stayed 4 nights in Oct 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel in an amazing area. Staff was very attentive and highly recommend the spa
Stayed 3 nights in Nov 2024

10/10 Excellent

Sokhyon

Stayed 2 nights in Nov 2024

10/10 Excellent

Filip

Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Best hotel we have stayed in so far in japan pillows and bed could have been more comfortable but that is subjective would definitely recommend i stayed there for part of my honeymoon
Stayed 4 nights in Nov 2024

10/10 Excellent

SUNGHO

Stayed 4 nights in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families with bunk beds and close to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the family room with bunk beds. Great dining in hotel and around.
Stayed 1 night in Nov 2024