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Centara Grand Hotel Osaka

5.0 star property

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Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Rooftop terrace
Lobby
1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Spa
$241
Aug 31 - Sep 1

Explore the area

View in a map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Nipponbashi
    ‪3 min walk‬
  • Kuromon Market
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Room (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room (Miyabi Club Floor)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Miyabi Club Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Rei Premium Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite (Miyabi Club Floor)

Club Suite (Miyabi Club Floor) | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Club Suite (Miyabi Club Floor)

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Club Room, Corner (Miyabi Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, Corner (Rei Premium Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (Rei Premium Floor)

9.0 out of 10
Wonderful
(11 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room (Yu Standard Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, Corner (Yu Standard Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (Yu Standard Floor)

9.2 out of 10
Wonderful
(23 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Yu Standard Floor)

9.2 out of 10
Wonderful
(58 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room (Rei Premium Floor)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (Miyabi Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King - Miyabi Club Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe King - Miyabi Club Floor

  • Sleeps 2

View all photos for Corner - Yu Standard Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Corner - Yu Standard Floor

  • Sleeps 2

View all photos for Deluxe King - Rei Premium Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe King - Rei Premium Floor

  • Sleeps 2

View all photos for Corner - Miyabi Club Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Corner - Miyabi Club Floor

  • Sleeps 2

View all photos for Suite - Miyabi Club Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite - Miyabi Club Floor

  • Sleeps 2

View all photos for Deluxe Twin - Rei Premium Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Rei Premium Floor

  • Sleeps 2

View all photos for Family - Rei Premium Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family - Rei Premium Floor

  • Sleeps 2

View all photos for Deluxe Twin - Miyabi Club Floor　

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Miyabi Club Floor　

  • Sleeps 2

View all photos for Family - Yu Standard Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family - Yu Standard Floor

  • Sleeps 2

View all photos for Family - Miyabi Club Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family - Miyabi Club Floor

  • Sleeps 2

View all photos for Deluxe King - Yu Standard Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe King - Yu Standard Floor

  • Sleeps 2

View all photos for Deluxe Twin - Yu Standard Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin - Yu Standard Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Corner - Rei Premium Floor

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Corner - Rei Premium Floor

  • Sleeps 2

View all photos for Deluxe ROOM (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe ROOM (Yu Standard Floor)

  • Sleeps 2

View all photos for Deluxe ROOM (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe ROOM (Rei Premium Floor)

  • Sleeps 2

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About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Spa Cenvaree has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1018 out of 1311 reviews
Rating 8 - Good. 193 out of 1311 reviews
Rating 6 - Okay. 54 out of 1311 reviews
Rating 4 - Poor. 24 out of 1311 reviews
Rating 2 - Terrible. 22 out of 1311 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Stayed 4 nights in May 2025

8/10 Good

Kaho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the family room as it was plenty of space for a family of 4. The kids liked the bunk beds. What an amazing view. The one minor negative was our room # was 1313.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karthik

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, room view, and conveniently located. Family room with bunk beds is great for a upto 2 kids.
Stayed 3 nights in May 2025

10/10 Excellent

Surita

Stayed 5 nights in May 2025

8/10 Good

Francie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice just very slow. It took the check in staff 30 mins to check us in which was odd. It also took forever for us to get our luggage’s after being checked in. The hotel is very nice, clean, great location and great rooftop bar.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Teko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel in Namba Osaka area. Nice to have something new, modern and 5star for a change.
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay there, it was close to all the amenities that we required and more. The staff were lovely people and ensure that we were well taking care of. I highly recommend this place.
My darling and I enjoying a wonderful night together
Stayed 3 nights in May 2025

10/10 Excellent

Michelle Margie, Tacoma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and will definitely be back. The rooms were beautiful, modern and clean. The views from the rooftop bar were great. Loved the breakfast buffet and also the Thai restaurant. Close to shopping, the market and other interesting areas.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

David

Stayed 12 nights in May 2025

10/10 Excellent

Stewart

Stayed 3 nights in May 2025

6/10 Okay

jorge

Stayed 4 nights in May 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean, near Namba parks
Stayed 3 nights in May 2025

6/10 Okay

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded at check in to a better room which was incredible. The in room drinks were very welcome. Checkout was fast. There's this odd policy where one of the restaurants connects to an outdoor patio only at night and suddenly alters the menu such thst all the prior items are srill available, but you are forced to buy into $50 per person for several drinks on top of anything else you order or you must choose a different, $70 per person package. This already makes no sense as a concept, because the mark up on drinks is easily 2-3 times the usual cost. Despite numerous reiterating of my wife's order, they forgot to place it entirely as well. The massage service was welcomed, but after booking and receiving no conflicting feedback, we arrived as scheduled and were told it eas fully booked up. From what I saw, thr procedure just sends an email that they check in Outlook. Our email had apparently not been opened yet, but this also means it's not necessarily first come first serve either and can leas to confusion. Checkin was very odd. Many desks of helpful staff, but felt like waiting in line at USJ before opening hours. The grumbles could be heard throughout the line for 30+ mins. 1 group feigned ignorance and skipped ahead of 15+ other people to the extreme dissatisfaction of onlookers. 6 went to the actual line and 2 directly to a checkin counter to lie, feign ignorance as to the actual line. Staff tried to redirect but gave in quickly. All said, will not return.
Stayed 1 night in May 2025

10/10 Excellent

RAJ

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 3 nights in May 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at this hotel which is in a good location. We thought breakfast was so-so, as although there were lots of options I think it was understaffed and the food wasn’t as nice as other places we stayed while in Japan.
Stayed 2 nights in Apr 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Multiple times the restaurants/bars were closed for “private parties” we will not book here again. What is the point of staying at a nice hotel if you can’t use the amenities?
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premier King Room was spacious, was very comfortable and had a fabulous view. I did book the family room for the extra space, but due to the inclusion of bunks & a hallway there was no additional extra space, and the hotel moved us to a Premium King Room which was a better option (just my wife and myself).
Stayed 4 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel - corner rooms have incredible views
Stayed 2 nights in May 2025

8/10 Good

Sonwa

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was horrible!!! Initially bedsheets were dirty, but I called housekeeping andthey were quickly changed. Overall was okay - did not meet my expectations of 5* or other positive reviews
Stayed 5 nights in Apr 2025

10/10 Excellent

Bintou

Stayed 2 nights in May 2025

10/10 Excellent

Tyrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, with wonderful amenities. Highly recommend, and will stay there again my next time in Osaka
Stayed 2 nights in May 2025