Centara Grand Hotel Osaka

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
In-room safe, blackout drapes, iron/ironing board
Building design
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    2 min walk
  • イタリア大衆食堂堂島グラッチェ なんば店
    1 min walk
  • Namba Station (Nankai)
    5 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

Family Room ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite ( - Miyabi Club Floor)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner ( - Miyabi Club Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Corner ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room ( - Rei Premium Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Room ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner ( - Yu Standard Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room ( - Rei Premium Floor)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room ( - Miyabi Club Floor)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Twin Beds

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Miyabi Club Floor 

  • Sleeps 2
  • 2 Twin Beds

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Twin Beds

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 898 reviews" "
Rating 8 - Good. 131 out of 898 reviews" "
Rating 6 - Okay. 25 out of 898 reviews" "
Rating 4 - Poor. 16 out of 898 reviews" "
Rating 2 - Terrible. 18 out of 898 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ja’miel

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might just be the best hotel I’ve ever stayed in my life. I stayed at the Centara Grand in Koh Samui in July and this was even better than that one.
Stayed 5 nights in Sep 2024

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend with caveats
Service & hospitality outstanding. Location was a few minutes walk from lots of activity but I would have preferred a bit closer, especially as navigation around the train station can be somewhat confusing & asking directions confounding with the language barrier, even with Google Translate. Room very clean but sparse, nothing special, excellent shower & tub. On 9th floor but heard trains outside our window frequently, sometimes was a bit unpleasant. lobby .& environment very modern & pleasant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Grant

Traveled with partner
Liked: Amenities
Wonderful staff. Our room was beautiful and very well appointed. We enjoyed the hotel restaurants and the proximity to the mall shopping was very convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night but the hotel was easy to get to from the train station, the corner room had a fantastic view, good breakfast selection and was nice to have the gym. Felt well taken care of. Had dinner at the rooftop restaurant and it was excellent, the best view and mentioned it was our honeymoon and the staff made a special effort.
Stayed 1 night in Sep 2024

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No early check in for any guests resulted in everyone trying to check in at 3pm which caused a long queue and delays. We were waiting for over 25 minutes. The communal areas are nice however, the rooms are certainly not 5*, nor is the service. No added extras; you have to pay for everything other than 1 bottle of water. The restaurants and bars are very expensive. If you get a good deal then the hotel is worth a stay however, it certainly isn’t a 5* experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Santy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nga Yee

Stayed 4 nights in Aug 2024

10/10 Excellent

Mackenzie

Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
오사카에서 nice & quiet 한 호텔입니다. 직원들 모두 상냥하고 친절했으며 또 오고싶은 호텔 입니다. 32층은 아주 좋은 분위기를 느끼게 하는 장소입니다. 음식들도 훌륭했읍니다 강추 합니다.
Stayed 2 nights in Sep 2024

8/10 Good

Rania

Stayed 3 nights in Aug 2024

10/10 Excellent

Jun Ho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Sep 2024

10/10 Excellent

DUKBIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and cleanliness at Centara Grand is AMAZING! Staff were very friendly and helpful, and went above and beyond to help us seeing that we were traveling with a child. Rooms are in pristine condition, with great views of the city. Convenient location, walkable to train station, shopping, and many food options, as well as a convenience store (Lawson). I booked a room with a king sized bed for a 3-night stay via Expedia and paid under $150/night, which was an amazing deal given the 5-star quality service and hotel room/amenities! Would definitely recommend this hotel to anyone, especially if traveling with kids.
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a central location in Osaka with lots of amenities!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Osaka
Very nice hotel, great breakfast varieties and for us a perfect location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vasa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service and accessible to restaurants and transport .
Stayed 3 nights in Sep 2024

8/10 Good

ANIL

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 3 nights in Jul 2024

10/10 Excellent

Mable

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to major shopping and dining areas. Hotel is new and rooms are considered large for Japan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremiah Bon, Antioch

Stayed 3 nights in Aug 2024

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and great customer service and all staff’s is very polite and friendly. Very close to a shopping mall and trains station The only down side is the bed is a little too small
Stayed 11 nights in Aug 2024

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel and friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Hye

Stayed 2 nights in Aug 2024