Centara Grand Hotel Osaka

5.0 star property

Choose dates to view prices

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Property video
Lobby
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
$348
Oct 18 - Oct 19

Explore the area

View in a map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Nipponbashi
    ‪3 min walk‬
  • Kuromon Market
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪45 min drive‬

Room options

Family Room (Miyabi Club Floor)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Miyabi Club Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Rei Premium Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Suite (Miyabi Club Floor)

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner (Miyabi Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Corner (Rei Premium Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Rei Premium Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

Family Room (Yu Standard Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner (Yu Standard Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Yu Standard Floor)

9.2 out of 10
Wonderful
(24 reviews)
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Yu Standard Floor)

9.2 out of 10
Wonderful
(62 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room (Rei Premium Floor)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room (Miyabi Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

Deluxe King - Miyabi Club Floor

  • Sleeps 3

Corner - Yu Standard Floor

  • Sleeps 2

Deluxe King - Rei Premium Floor

  • Sleeps 3

Corner - Miyabi Club Floor

  • Sleeps 2

Suite - Miyabi Club Floor

  • Sleeps 2

Deluxe Twin - Rei Premium Floor

  • Sleeps 3

Family - Rei Premium Floor

  • Sleeps 2

Deluxe Twin - Miyabi Club Floor

  • Sleeps 3

Family - Yu Standard Floor

  • Sleeps 2

Family - Miyabi Club Floor

  • Sleeps 2

Deluxe King - Yu Standard Floor

  • Sleeps 3

Deluxe Twin - Yu Standard Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Corner - Rei Premium Floor

  • Sleeps 2

Deluxe ROOM (Yu Standard Floor)

  • Sleeps 2

Deluxe ROOM (Rei Premium Floor)

  • Sleeps 2

Similar properties

About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Spa Cenvaree has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KUNSEI - This brasserie specializes in Fusion cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1067 out of 1370 reviews
Rating 8 - Good. 199 out of 1370 reviews
Rating 6 - Okay. 55 out of 1370 reviews
Rating 4 - Poor. 25 out of 1370 reviews
Rating 2 - Terrible. 24 out of 1370 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kalson

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel, Service, Breakfast and Location!

Great hotel, large and nice room, great service all around, breakfast was fantastic, great view and so many things located close by. Would definitely stay here again (many friends have also stayed here and said the same).
Stayed 3 nights in Jun 2025

10/10 Excellent

Yousef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was our favorite in all of Japan. Multiple dining options, spa, happy hour overlooking the city and incredible staff responsiveness were all highlights. This was a perfect stay to end our two weeks in Japan. So happy with this hotel that I will look for their other locations.
Stayed 4 nights in Jun 2025

8/10 Good

Haneta

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel and clean room. Breakfast very boring and bland though. We expected delicious Thai food but very disappointed with its taste. Staff also need to be more friendly and smile more pls. Really lack of usual Japanese hotel hospitality possibly coz it’s Thai hotel chain. Location a bit far from station after spending whole day traveling around the city/dotonbori area but in quite spot. .
Stayed 3 nights in Jun 2025

10/10 Excellent

Leila Joy

Stayed 3 nights in Jun 2025

8/10 Good

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sheets, lots of light in corner room and cozy robes.
Stayed 3 nights in Jun 2025

10/10 Excellent

Heinedine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
traveled with family of 4. love how staff was super nice and friendly. close by to shops and train station. hotel provides a tuk tuk ride to train stations if you didn’t want to walk. amenities were top notch. would love to stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hytham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. All staff greet you with a smile and pure professionalism. Concierge staff was excellent in helping with luggage forwarding, they even contacted the hotel in Kyoto to confirm address and name on booking.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark Anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Definitely recommend staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

yu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 9 nights in Jun 2025

10/10 Excellent

Chieu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , foods and customer experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and service!
Stayed 4 nights in May 2025

10/10 Excellent

Benjamin Zhaochuan Yiptong, Sinagpore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly, property is clean and new. managed by a thai hotel chain. we even got an upgrade to a corner room.
Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

Stayed 2 nights in May 2025

10/10 Excellent

Tim

Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location just a quick walk to Namba station. Our room was upgraded for the final leg of our honeymoon and the view was amazing! Amazing staff too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, centrally located and very comfortable. Everything you could want in a hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Mukul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Centara Grand Hotel Osaka is a brand new five-star located in the heart of Namba which is only a fifteen walk of the shopping district of Dotonbori. The friendly staff at the reception desk always greets you with a smile and are willing to go that extra mile to get you checked in ASAP. Your bags are sent to your within minutes and before you know it, you’ve changed your clothes and are ready to see what the beautiful city of Osaka has to offer. If health and fitness is your thing, then visit the 4th floor where you’ll find free weights and machines to fit your soul’s health desires. And if you suffer a cramp or pulled muscle, check out Cenvaree Spa also located on the 4th floor too. Here you’ll be greeted by friendly staff members and tea. I chose the hour session and the price was affordable. In fact, the cost of my room for a five-star hotel was overall affordable. The size and cleanliness of my room by far the best I’ve stayed at. I’ll definitely be back in 2026!!!
Stayed 2 nights in Jun 2025

4/10 Poor

Tabassum

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service very slow and customer service is not great
Stayed 3 nights in Jun 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is perfect for a visit to Osaka, in between Umeda City and Dotonburi. Tons of restaurants, bars, cafes, and shopping close by. The hotel itself is large, clean, and has most of the amenities of other high-end hotels. I liked that our room was large and the queen bed was more than adequate for two of us. Having a mini-fridge made it easy to store snacks and drinks, and it is good to have an in-room Nespresso in a city where coffee shops are closed until 9 or 10. The best part was the large, high-pressured shower, and soaking tub. After walking like 10-15 miles a day, our feet and lower backs appreciated a warm soak. Only minor thing I wished for was vegan options at the breakfast buffet, I was basically eating fruit and rice for breakfast there.
Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here twice, on both ends of our trip. The hotel is excellent; the steakhouse on site is excellent. It is worth the extra money to be on the club floors with breakfast included. Skip the rooftop restaurant...the view is nice, the food not so much. The area around the hotel is very nice with an enormous multi-story shopping area nearby.
Stayed 1 night in May 2025

10/10 Excellent

CHING YIN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025