Centara Grand Hotel Osaka

5.0 star property

Choose dates to view prices

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Lobby
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Nipponbashi
    ‪3 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪45 min drive‬

Room options

Family Room (Miyabi Club Floor)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Miyabi Club Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Rei Premium Floor)

8.8 out of 10
Excellent
(11 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite (Miyabi Club Floor)

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner (Miyabi Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, Corner (Rei Premium Floor)

9.6 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Rei Premium Floor)

8.8 out of 10
Excellent
(10 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Room (Yu Standard Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner (Yu Standard Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Yu Standard Floor)

9.6 out of 10
Exceptional
(21 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Yu Standard Floor)

9.0 out of 10
Wonderful
(53 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (Rei Premium Floor)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room (Miyabi Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Twin Beds

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Twin - Miyabi Club Floor 

  • Sleeps 2
  • 2 Twin Beds

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

Deluxe Twin - Yu Standard Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Centara Grand Hotel Osaka

5-star Osaka hotel, connected to a shopping center in Namba
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Spa Cenvaree has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Centara Grand Hotel Osaka features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 6 meeting rooms and coworking spaces. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Centara Grand Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 956 out of 1219 reviews
Rating 8 - Good. 177 out of 1219 reviews
Rating 6 - Okay. 44 out of 1219 reviews
Rating 4 - Poor. 20 out of 1219 reviews
Rating 2 - Terrible. 22 out of 1219 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have read lots of reviews advising that this is a 5 star experience. It’s satisfactory but not overwhelming great. As long as you get the room for a reasonable price it is ok.
Stayed 2 nights in Apr 2025

10/10 Excellent

Milla

Stayed 4 nights in Apr 2025

10/10 Excellent

Alex, Burbank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel and excellent service
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best hotel I’ve ever stayed at. Our corner room was amazing with access to the club floor for food and drinks. All the staff were extremely friendly and polite. We loved our stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Garrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was very professional and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Merci

Liked: Cleanliness, staff & service, property conditions & facilities
excellent!
Stayed 4 nights in Apr 2025

10/10 Excellent

Archena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fantastic option. It’s well located close to the train and also right next door to a high end shopping area. There are tons of dining and shopping options nearby. The staff of this hotel are so nice and helpful. They really make the experience even better!
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

Excellent location! Floor 2 connects to Namba Parks, lots of shopping and restaurants and train accessibility. The hotel is literally right next to the train, so it can get a bit noisy. We were on the 14th floor and facing the tracks and could hear the trains going by all day. So if you think this would bug you, maybe request a higher floor or a room facing the other direction. The hotel itself is beautiful, rooms are spacious, water pressure in the shower was amazing, everything was so clean, and the amenities were fantastic. I especially loved the complimentary glass water bottles that you could refill as needed just down the hall. The rooms have Nespresso for coffee lovers. The gym was gorgeous. Staff were super friendly. Overall this was a fantastic hotel!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Princess Reida, Roseville

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in the heart of Osaka, walkable to Dotonbori and Shinsaibashi and to the metro! The property itself is spotless, a bit bigger than the standard rooms in the city. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Sasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great friendly staff. Clean rooms and close to Namba station and walking distance to restaurants. Our family really enjoyed the stay and will definitely return.
Stayed 8 nights in Mar 2025

10/10 Excellent

Hui

Stayed 5 nights in Mar 2025

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property excellent staff and a great roof top bar
Stayed 2 nights in Mar 2025

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Osaka at the Cantara

We stayed at the Centara Grand Hotel Osaka after we spent a few days in Tokyo. It was a great stay and an easy walk to nightlife. Great dining options both in the hotel and very close to the hotel. Staff is friendly and attentive. We will definitely be visiting again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Centara Grand Osaka. The hotel was beautiful, in a great location and the staff were very kind and helpful. We stayed in a corner room and loved it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean high end hotel We walked to our locations most of the time. Namba station is about 8 min walk. About 19 min walk to Dotombori area Spacious rooms. Water right outside the room and they do luggage transfer. Amazing stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana, Reno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is only 1.5 years old and is very nice! Luxury with lots of amenities, impeccable service, and everything else in between!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shinya, Santa Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time for us to stay at Centara, but will not be the last. Our family of four chose a family room and it was perfect with the bunkbeds and the king size bed, and the complete design of the room so thoughtful. The staff and the breakfast buffet were very memorable. Thank you for celebrating our 25th anniversary with us as well!
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth, Mill Bay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful 33rd floor lounge with great view. Over the top wonderful buffet breakfast with everything imaginable. Friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

10/10 Excellent

Brian, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a corner room with club access and it was perfect for our 3-night stay. The staff in the club were very professional and welcoming and the food and drinks were very good. The views from the hotel were impressive and we enjoyed having a cocktail and watching the sunset from the club every night. The two things that were somewhat disappointing were the concierge services and the Centara app. We stopped by the concierge desk several times to ask for restaurant recommendations and/or reservations and, each time, they just searched online and then wrote some information on a piece of paper for us. We then had to make the reservations ourselves on the restaurant's website. We can easily do online research ourselves and don't need to stop by a desk, wait in line, etc., to get the same information. In other hotels, the concierge actually adds value by sharing their knowledge and expertise. Also, the Centara app is poorly designed. There was a sign in the club that claimed the app would allow us to use our mobile phone as a digital key so we went through the process of downloading the app, creating an account, etc. When I couldn't figure out how to set up the digital key, I asked the staff in the lounge who smiled and said "No, that doesn't work at our hotel." Without that functionality, the app just seemed overly complicated and not useful in any way. Those are minor complaints, though. Overall, we had a very nice stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Stayed 2 nights in Mar 2025