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Citadines Namba Osaka

4.0 star property

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Photo gallery for Citadines Namba Osaka

1 bedroom, in-room safe, desk, laptop workspace
Premier Double Room | Living area | LED TV
Double Room, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products
City view
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Premier Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Bedroom

Twin Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 635 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, laptop workspace

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (Double)

Studio (Double) | 1 bedroom, in-room safe, desk, laptop workspace

Studio (Double)

9.8 out of 10
Exceptional
(12 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

9.8 out of 10
Exceptional
(52 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

1 bedroom, in-room safe, desk, laptop workspace

Premier Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Studio

1 bedroom, in-room safe, desk, laptop workspace

Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premier Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Studio

1 bedroom, in-room safe, desk, laptop workspace

Twin Studio

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Double Room

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Twin Room

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Two Bedroom Room

Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Two Bedroom Room

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About this property

Citadines Namba Osaka

4-star Osaka hotel, connected to a shopping center in Minami
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in December 2019.

Citadines Namba Osaka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Numero Five - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1117 out of 1381 reviews
Rating 8 - Good. 205 out of 1381 reviews
Rating 6 - Okay. 39 out of 1381 reviews
Rating 4 - Poor. 8 out of 1381 reviews
Rating 2 - Terrible. 12 out of 1381 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel in the city. They are courteous and professional. Location is amazing. Early check in was extremely appreciated. They have the kindest staff ever and across from amazing toy stores. Thank you Citadines for always being amazing. I have now stayed here every year for three straight years and I cannot wait to return. Also had the breakfast buffet this time and I had to stop myself from eating more of that kare.
Stayed 1 night in Apr 2025

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Yushun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Great hotel, good location and very attentive and helpful staff. Highly recommend hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Itay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel big rooms. Minutes walk to all the great places in osaka
Stayed 2 nights in Mar 2025

10/10 Excellent

FU RONG

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and spacious, overall satisfaction
Stayed 6 nights in Mar 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, property conditions & facilities
On arrival I was surprised by the taciturn behaviour of the European (male) concierge who was impolite to a number of guests wanting to store their baggage until later that day- and who totally ignored by group who were attempting to check into the hotel. The other front of house staff were incredibly helpful, however the rudeness of the concierge was not acceptable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marc

Stayed 3 nights in Mar 2025

10/10 Excellent

Kiet

Stayed 1 night in Mar 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mitsuru

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest rooms in Osaka. Super nice and helpful staff. Looking forward to next trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Breggett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect in every way for ALL I needed and pretty place to stay.
Stayed 12 nights in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jaspal

Stayed 4 nights in Mar 2025

10/10 Excellent

Krysoula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Citadines Namba Osaka for your next stay!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Neerav

Stayed 2 nights in Mar 2025

10/10 Excellent

Kshitij, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price, service, and cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather, Olathe

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

wWe had two nights in Osaka, and stayed at the Citadines Namba Osaka. Our hotel room was great, the beds were comfortable and the room was spacious and clean. Staff at reception were very helpful and kind, and the location was excellent. We will stay here if we come to Osaka again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Namba and not too far to the train station on foot with our luggage. Loved the spacious room & thoughtful & practical touches in the room. Was also a short taxi ride to Osaka Castle as we were only here for a couple of nights. First time in Japan - and Osaka. Would highly recommend a stay here at Citadines! We were so pleased with our choice of stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

OLEXIY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

kelly

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have great experience with this hotel. Great services and also thank you Ricardo for helping us during our stay. Location is perfect. Walking distance to dontobori, namba stations and market. We traveled to other cities and the hotel stored our luggages, that helped us a lot not to carry big luggages back and forth. The room size is decent, we booked a twins room and plenty of spaces for both of us. Also the kitchen, we bought seafood from market and make hotpot. If you have large group, you can gather in the lounge, it is so conveniences. I will stay at this hotel again next time i visit Osaka!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here!

Hotel was pristine, rooms were spacious with unbelievably comfortable beds and pillows, literally sound proof rooms, beautiful building, amazing staff, very convenient location, offers luggage delivery to another city or airport(for a fee), laundry facilities etc. Will absolutely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandy, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025