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Citadines Namba Osaka

4.0 star property

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Photo gallery for Citadines Namba Osaka

Breakfast, lunch and dinner served
Front of property
Hallway
1 bedroom, in-room safe, desk, laptop workspace
Room, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Premier Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 635 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, laptop workspace

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Double)

Studio (Double) | 1 bedroom, in-room safe, desk, laptop workspace

Studio (Double)

9.6 out of 10
Exceptional
(13 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

9.8 out of 10
Exceptional
(52 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(17 reviews)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

1 bedroom, in-room safe, desk, laptop workspace

Premier Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Studio

1 bedroom, in-room safe, desk, laptop workspace

Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premier Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Studio

1 bedroom, in-room safe, desk, laptop workspace

Twin Studio

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Double Room

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Twin Room

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Two Bedroom Room

Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Two Bedroom Room

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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All taxes and fees included in total
Hotel Monterey Grasmere Osaka

About this property

Citadines Namba Osaka

4-star Osaka hotel, connected to a shopping center in Minami
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in December 2019.

Citadines Namba Osaka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Numero Five - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1149 out of 1422 reviews
Rating 8 - Good. 211 out of 1422 reviews
Rating 6 - Okay. 41 out of 1422 reviews
Rating 4 - Poor. 9 out of 1422 reviews
Rating 2 - Terrible. 12 out of 1422 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Si Cong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Beautiful room
Stayed 9 nights in Apr 2025

10/10 Excellent

Christine, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Helped us get a cab quickly. Always willing to assist.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for a great price. Located in Namba which is exactly where you want to be!
Stayed 3 nights in Mar 2025

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very nice spacious room with comfy bed. Lounge area with free coffee was a bonus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Johan, woodland Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles

Stayed 2 nights in Apr 2025

10/10 Excellent

binh

Liked: Cleanliness, staff & service, property conditions & facilities
nice property and staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with great location

The room was much bigger than expected and the bed was extremely comfortable. The staff was friendly and welcoming, and have helped us with luggage shipping. There was a false fire alarm one night which woke us up, but besides that the stay was perfect!
Stayed 3 nights in Apr 2025

10/10 Excellent

Prabhu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were attentive and kind. The bar in the lobby is top notch. Ace, the bartender was a master and very engaging. Loved the property and location. Look forward to staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Keagan

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing stay at the Citadines Namba Osaka! We would highly recommend the property to anyone. It was like having our own little apartment, and it was so close to the Kuromon market and other wonderful places. They cleaned every day and the staff were so helpful. We will definitely go back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always helpful and we truly enjoyed the cafe in the hotel as well (they had the BEST ice cream). Nice facilities (had a gym and a lounge area and a play area for kids). The only minor complaint I have was that one of the rooms we stayed in had a creaky bed which we had to reposition ourselves to take pressure off somewhere so the bed would be quiet for us to sleep. Overall, great experience, lovely staff, close to the shopping and food districts and even pharmacies! If we ever came back, it would be here.
Stayed 1 night in Mar 2025

8/10 Good

Jane Alison

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Allaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Reynato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a good Location

We are pleasantly surprise with the size of our room not the typical Japanese small room. Plenty of space to put your clothes and luggages. Very handy to have a self service laundry. Fairly close to Namba station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families

Comfy beds and pillows!
Stayed 6 nights in Apr 2025

8/10 Good

Shehani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Linh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a nice and walking location to many restaurants. Only downside was there’s wasn’t any free drinking water bottle instead you have to get in yourself with a bucket
Stayed 5 nights in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt so welcome here and the property is beautiful. Well kept, large rooms and homely too. Staff were so helpful and friendly. Great location. Would definitely recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thanh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel! nice location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to return. Thank you for the early check in. The microwaves are always helpful for konbini adventures.
Stayed 1 night in Apr 2025

10/10 Excellent

Viviana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the hotel's convenience to Namba station, markets and it's quiet area and attentive staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thi-Loan

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, in particular Ricardo who was so knowledgeable and ready to assist and made us feel at home, and Jen Jen who was so helpful. We also enjoyed our room and the residents’ lounge. All clean and comfortable.
Stayed 3 nights in Apr 2025