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City Plaza Osaka

3.5 star property

Choose dates to view prices

Photo gallery for City Plaza Osaka

Hot springs
Front of property - evening/night
City view from property
Body treatments, aromatherapy, hot stone massages, body wraps
Body treatments, aromatherapy, hot stone massages, body wraps

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-31 Chuo-ku Hommachibashi, Osaka, Osaka, 540-0029
  • Osaka Castle
    ‪4 min drive‬
  • Nipponbashi
    ‪4 min drive‬
  • Osaka-jō Hall
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Twin Room (2 Single Beds), Non Smoking, City View

Standard Twin Room (2 Single Beds), Non Smoking, City View | Down comforters, desk, laptop workspace, free WiFi

Standard Twin Room (2 Single Beds), Non Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking, City View

Down comforters, desk, laptop workspace, free WiFi

Standard Single Room, 1 Large Twin Bed, Non Smoking, City View

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room (2 Single Beds), Non Smoking, City View

Down comforters, desk, laptop workspace, free WiFi

Superior Twin Room (2 Single Beds), Non Smoking, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, City View

Down comforters, desk, laptop workspace, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | Down comforters, desk, laptop workspace, free WiFi

Executive Twin Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room with Extra Bed, Non Smoking, City View

Down comforters, desk, laptop workspace, free WiFi

Single Room with Extra Bed, Non Smoking, City View

  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

  • 366 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Superior Twin Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Superior Twin Room Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Deluxe Single Room Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Superior Twin Room Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room Non smoking

Down comforters, desk, laptop workspace, free WiFi

Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Compact Twin Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Compact Twin Room Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Relaxing Single Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Relaxing Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Standard Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Standard Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Single Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Deluxe Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Hollywood Twin Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Hollywood Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Extra Bed Non smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Twin Room with Extra Bed Non smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room Non smoking

Down comforters, desk, laptop workspace, free WiFi

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room Non smoking

Down comforters, desk, laptop workspace, free WiFi

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Twin Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Compact Twin Room Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Relaxing Single Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Relaxing Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Plaza Suite

Down comforters, desk, laptop workspace, free WiFi

Plaza Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Standard Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Plaza twin Suite

Down comforters, desk, laptop workspace, free WiFi

Plaza twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Univarsal Room Non Smoking

Down comforters, desk, laptop workspace, free WiFi

Univarsal Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Univarsal Room Smoking

Down comforters, desk, laptop workspace, free WiFi

Univarsal Room Smoking

  • Sleeps 1
  • 1 Double Bed

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About this property

City Plaza Osaka

3.5-star hotel in Chuo
This hotel features 3 restaurants, a full-service spa, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, spa services, and dry cleaning.
City Plaza Osaka offers 198 accommodations with slippers and hair dryers. Beds feature down comforters. This Osaka hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, mau. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wired and wireless Internet access is complimentary. City Plaza Osaka features a full-service spa and hot springs. This hot springs hotel also offers spa services, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

City Plaza Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Rivage - This restaurant serves breakfast, lunch, and dinner.
Ooe - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMIYA - This bistro serves dinner only. Open daily.
TULLY'S COFFEE - Onsite coffee shop. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,700 for adults and JPY 1,500 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ooe
  • Rivage
  • TATSUMIYA
  • TULLY'S COFFEE

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs
  • Hot stone massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2700 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel City Plaza Osaka
City Plaza Osaka Hotel
City Plaza Osaka Osaka
City Plaza Osaka Hotel Osaka

City Plaza Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 474 reviews
Rating 8 - Good. 174 out of 474 reviews
Rating 6 - Okay. 32 out of 474 reviews
Rating 4 - Poor. 5 out of 474 reviews
Rating 2 - Terrible. 6 out of 474 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not very near to the station and there was no large-scale shopping mall or department store nearby as well. I found some shredded tissue paper in room toilet. But the bed was clean and comfortable. We do enjoy the free Onsen and massage chair. We also had a dinner on the top floor restaurant. Overall I would say we have a good stay in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Casey

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was 37C (98F) outside and the air conditioning in the room, even though we had it set to as low as it would go (15C), it was 25C in the room no matter what we did. It was so uncomfortable to sleep in a warm room when it was so hot outside. The onsen is not very welcoming of foreigners (we didn’t have any tattoos or anything), but the fellow guests at the onsen were rude and giving us bad looks like we didnt belong when we were just trying to enjoy ourselves and relax.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, friendly staff, and awesome onsen on the roof. Was a great experience and would stay again.
Stayed 2 nights in Jun 2024

8/10 Good

Pia Bonavy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice for the price. The room is spacious for Japan. There is a large bath area with multiple different tubs with different temperature to relax in and soak your tired muscles after a full day of walking. There’s 7 eleven nearby with lots of grab and go food for a reasonable price. Walking distance to train station. Very convenient location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Devin

Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Semaan Badih

Stayed 2 nights in May 2024

10/10 Excellent

amie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great onsen
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for groups and the bathroom is comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

So Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Rachelle

Liked: Staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Chi Hang Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Central area of Osaka
Stayed 3 nights in Dec 2023

6/10 Okay

Mathew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing. The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable. The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off. Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.

10/10 Excellent

Alanna

Stayed 1 night in Oct 2023

10/10 Excellent

SIR BERNARD-MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Stayed 7 nights in Oct 2023

10/10 Excellent

Hing Fung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Stayed 4 nights in Aug 2023

6/10 Okay

Kyle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool and gym each charge 2750 yen per visit. Which means this listing is inaccurate. This hotel doesn’t have pool and gym amenities. The room was just too small for this price. No other issues.
Stayed 2 nights in Aug 2023

8/10 Good

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2023

4/10 Poor

kwok-wai

Liked: Cleanliness, property conditions & facilities, room comfort
First trip to Osaka
Our biggest complaint was that the hotel hosting international travelers were not very fluent in any other language besides Japanese. One of the front desk personnel had to communicate with us using a language translation app to translate Japanese to English. We arrived a bit early but they told us we had to wait til 3pm even though we inquired if possible to check in a little earlier. A little surprised the room did not include any complimentary coffee or tea either.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, with onsen in City is excellent.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am quite happy staying at City Plaza Osaka. The staff is friendly and helpful. The surrounding is quiet where I get to enjoy a peaceful environment. However, I do find it's quite inconvenient staying there as the subway is quite a distance from the hotel. And also, the breakfast spread is very limited and I get to eat the same menu daily
Stayed 5 nights in Nov 2019