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Cross Hotel Osaka

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Osaka

Exterior
Lounge
Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, blackout drapes, free WiFi, bed sheets
Reception
2 restaurants, breakfast served

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Shinsaibashi-suji
    1 min walk
  • Amerikamura
    1 min walk
  • Dotonbori Glico Sign
    1 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

DOTONBORI view DOUBLE, Non Smoking

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (Standard Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

King Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cross Floor Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Cross Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, blackout drapes, free WiFi, bed sheets

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, blackout drapes, free WiFi, bed sheets

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, blackout drapes, free WiFi, bed sheets

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Nikko Osaka

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (3558)
The price is $306
per night
$388 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1004 reviews" "
Rating 8 - Good. 190 out of 1004 reviews" "
Rating 6 - Okay. 36 out of 1004 reviews" "
Rating 4 - Poor. 5 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
Cross Hotel is the place to stay when visiting Dotonbori. Half a block from the Glico Man and canal. The room was clean, well appointed and larger than a usual Japanese hotel room. Being in a “Cross” room includes a great breakfast buffet and guest lounge access (3-10pm) which includes free drinks and appies. Staff speak english and are very friendly, professional & helpful (special thanks to Lin) - thanks for the great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Silviu, North York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuanzhen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Yuanzhen

Liked: Cleanliness, staff & service, amenities
Fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley Jim Abaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan Vacation
Great location and spacious rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Joyce

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Lots shopping store and food around the hotel within 5 mins walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for first time visiting Osaka. All the shopping area within 5 mins. Highly recommended
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the Dotonbori area. Very close walk to a variety of great shopping and dining locations. Not too far from public transportation such as the metro/railway lines making it easy to explore around Osaka. Rooms were clean and orderly, Japanese style bath/shower was nice and clean. Staff were very pleasant. Construction is ongoing on the street but no noise issues were ever experienced. I plan to stay here again if im ever in Osaka.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kai Yen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 4 nights in Aug 2024

8/10 Good

Judi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel !
Stayed 1 night in Aug 2024

2/10 Terrible

Gloria

Disliked: Cleanliness
My plane was delayed. I arrived at 6 AM the next day. I offered a check out at least 12 and it was denied not good. I will never stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Simeon

Traveled with family
Liked: Cleanliness
Right in heart of Dotomburi. Room was ok, but nothing special.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The charge, at around $A400 for a night, was about $A70 more than I expected. Perhaps this is because it included breakfast (we didn't seem to have a choice on this at check-in). Anyway, it was by far the most expensive hotel stay during our two weeks in Japan, where equivalent hotels we used (at least as good) were around $A220 per night (we usually avoid teh expensive hotel breakfast, eating outside) Nothing wrong with the hotel: just unexpectedly expensive
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, modern, and spacious.
Stayed 5 nights in Jul 2024

10/10 Excellent

wai leong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location locations. Very good breakfast. Only thing I don’t like is the black themed decorations. It make the room dark.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great price
Stayed 5 nights in Jul 2024

10/10 Excellent

Kris

Traveled with family
Stayed 2 nights in Jun 2024

8/10 Good

brittany

Traveled with partner
Liked: Staff & service, amenities
Nice staff, convenient location
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Tristan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the nicest hotel we stayed at in Japan. Such a great location, and hotel was immaculate. Breakfast was delicious, as was the guest lounge food. 10/10 would (will) stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, nice cool room, the a/c was actually cold not like other places. This hotel is very convenient. Great for shopping because is surrounded by stores, so close to the Glico Man poster and 27 minutes from Universal Studios. The front desk staff were also amazing and they even hold your luggage while You shopped after check out!
Stayed 2 nights in Jul 2024