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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lounge
Exterior
Lobby
Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
$152
Dec 22 - Dec 23

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(10 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Suite　Junior

In-room safe, desk, blackout drapes, free WiFi

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Twin Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Triple Room

  • Sleeps 3

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Cross King Room

  • Sleeps 2

Similar properties

Exterior
Hotel Nikko Osaka
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,553 reviews
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

4-star hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed.
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

This property is closed from February 1 2026 to February 28 2026 (dates subject to change).
The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Reviews

Cross Hotel Osaka Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 876 out of 1154 reviews
Rating 8 - Good. 216 out of 1154 reviews
Rating 6 - Okay. 46 out of 1154 reviews
Rating 4 - Poor. 9 out of 1154 reviews
Rating 2 - Terrible. 7 out of 1154 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Aryam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in terms of location in Dotonbori
Stayed 4 nights in Aug 2025

10/10 Excellent

Maya, shoreline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good friendly staff. Very convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

SHELLEY

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Andy

Traveled with partner
Liked: Staff & service
Room wasn’t the cleanest. Found a toenail on the bed shelving. Expedia lists the hotel as having laundry facility when it does not.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hui Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at cross hotel. Excellent location, walkable to all shopping area. Service was great.
Stayed 5 nights in Jun 2025

8/10 Good

Brian

Stayed 6 nights in Jul 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel when paired with included breakfast buffet and all day lounge acess with food & drinks. Food quality is superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washroom is clean. Room is big. Right in the middle of dotonbori, Namba and transportation.
Stayed 8 nights in Aug 2025

8/10 Good

Khristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the heart of Dotonbori. Conveniently located in between high end stores and Dotonbori’s shopping center
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and spacious rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST hotel we stayed at our whole trip. Make sure you have their FREE coffee. Its GOOD. Cold facecloths are a nice touch. Rooms are big and comfortable. Staff are very nice, knowledgeable and friendly. Fluent in English too ! If i come back to Osaka, this is my GO TO HOTEL .. hands down. Highly recommend.
Stayed 5 nights in Aug 2025

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Perfect location. Rooms are small
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Professional staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gustavo, ROCHESTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay – Comfortable, Convenient, and Exceptional Service I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience. The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and had all the amenities needed for a comfortable stay. After a full day of sightseeing, it felt like a peaceful retreat where I could truly relax. The location is unbeatable—right in the heart of the action with easy access to Dotonbori and Shinsaibashi, yet still quiet and calm inside the hotel. It’s the perfect balance between energy and relaxation. I would absolutely stay here again and highly recommend Cross Hotel Osaka to anyone visiting the city.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities
Great hotel right next to Dontonburi and easy access to the station. Rooms were very nice and spacious but the street noise was very bad, even on the 13th floor. We would stay here again despite the noise.
Stayed 4 nights in Jul 2025

8/10 Good

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness
Convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

craig

Stayed 2 nights in Jul 2025

8/10 Good

alissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right in the heart of everything.
Stayed 3 nights in Jul 2025

8/10 Good

Cara

Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location just a block from Dotonburi in one direction and high-end shopping in the other. The hotel in general was nice with decent amenities and the staff were great.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025