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Cross Hotel Osaka

4.0 star property

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

Welcome to our hotel lobby, featuring a central reception area, comfortable seating, and a high ceiling with skylights.
Cross Hotel features a striking geometric design with a prominent entrance.
Relax in a stylish lounge area with cushioned seating, armchairs, and a city view.
Experience the clean and contemporary design of our hotel's minimalist corridors, featuring a textured floor and a striking industrial artwork.
Relax in a spacious room with two beds, a sofa, and a seating area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Cross Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view DOUBLE, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cross Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for DOTONBORI View DOUBLE

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Suite　Junior

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite　Junior

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Floor Cross King Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Cross Hotel Osaka

4-star hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 834 out of 1085 reviews
Rating 8 - Good. 192 out of 1085 reviews
Rating 6 - Okay. 44 out of 1085 reviews
Rating 4 - Poor. 6 out of 1085 reviews
Rating 2 - Terrible. 9 out of 1085 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to go around. I liked the bedding and the shower.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms outdated. Would have expected more from 4 star hotel. Rooms were dusty.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location plus…

Excellent location in the heart of Osaka. Impeccably clean room and hotel in general, and very helpful staff. The Lounge offered a welcome respite after a full-day touring and walking around this vibrant city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor
Stayed 3 nights in Apr 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situation next to a busy main street. Room not well noise insulated. Had a restless sleep due to outdoor noise pollution. Outside of being centrally located, the room rate is on the high end.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were much more spacious than the other hotels. The service was exceptional and the facilities were extremely clean.
Stayed 1 night in Apr 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place to stay in Dotonbori

Easy check-in, storage for baggage if arriving early, easy luggage forwarding as well! Clean rooms, comfy bed, prime location in Dotonbori.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenifer

Liked: Property conditions & facilities

Best Hotel in Osaka

Best location. Best breakfast. Best staff. Best lobby cafe. Im beyond happy with everything at Hotel Cross! Thank you!
Stayed 4 nights in Apr 2025

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic for this property. It was located close to the metro line (and the on the same line going directly to Haneda Airport without having to transfer) and a short walk to the JR line. There were great restaurants and shopping a very short distance away. The pricing was reasonable as well. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this property.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Luisa, Ringwood North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to main attractions and easy access to public transport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the bustle of Dotonbori
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Stayed 3 nights in Mar 2025

10/10 Excellent

Cole

Stayed 2 nights in Mar 2025

10/10 Excellent

Ping Ping

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back soon
Stayed 2 nights in Feb 2025

10/10 Excellent

dong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping area!
Stayed 3 nights in Mar 2025

10/10 Excellent

guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Close to every thing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sang Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Arhnel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and breakfast buffet

Location location location. Excellent buffet. Helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super comfy beds!