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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes
Lounge
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
$196
Sep 7 - Sep 8

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Twin Room

  • Sleeps 2

View all photos for Standard Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Triple Room

  • Sleeps 3

View all photos for Cross Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Twin Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for Cross Suite

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View TWIN

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Suite　Junior

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Floor Cross King Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Cross King Room

  • Sleeps 2

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,533 reviews
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

4-star hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 849 out of 1111 reviews
Rating 8 - Good. 204 out of 1111 reviews
Rating 6 - Okay. 44 out of 1111 reviews
Rating 4 - Poor. 6 out of 1111 reviews
Rating 2 - Terrible. 8 out of 1111 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Minnelli Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel right next to Dotonbori. Would definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Michael**

Stayed 5 nights in May 2025

8/10 Good

Anila, Caledon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Glico sign, shops and restaurant. Easy access to train. Rooms are a bit smaller than standard size. Staff was helpful
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was great! Cleanliness, helpful staff, personal amenities, location!, luggage storage, self check out, lounge and close to Dotonbori yet not in Dotonbori. The only thing was the traffic at night between 9p- 12a is extremely loud so if you are looking for a peaceful night's rest, this may not be for you. We were okay with this trade off and would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Tianyang

Stayed 2 nights in May 2025

10/10 Excellent

Nevil

Stayed 2 nights in May 2025

10/10 Excellent

Gary, Winnipeg

Stayed 7 nights in May 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Early check in was good, room was nice however outlook was just of roofs. Breakfast was yummy.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Stayed 3 nights in May 2025

8/10 Good

sandra

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff & location

Excellent location. Hotel staff were exceptionally helpful & friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Traveled with partner
Okay
Stayed 3 nights in May 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in heart of Dotonbori shopping district, close to many train stations, our view of Glico sign was exactly as seen on website. Room was very small by western standards, only a Queen-sized bed with barely enough room to squeeze between wall & bed on one side, only a narrow hanging closet for clothes, no shelves or drawers & no space to leave cases open to access clothes - made a 5nt stay a bit frustrating. Our room unexpectedly came with access to lounge area with unlimited drinks (beer, wine, sake & soft drinks) & snacks (cold meats, cheese, hor d'oeuvres, nuts & Japanese cakes) from 3pm-10pm every day. Breakfast buffet was ok but limited western food - runniest scrambled eggs ever, pre-cooked fried eggs stacked up, rubber sausages & small squares of bacon. You can order an omelette but it doesn’t have anything in it - no cheese even, just scrambled egg cooked in a firm blob. Staff were lovely, would stay here again despite breakfast shortcomings & small room
Stayed 5 nights in May 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel. Nice staff, though. Definitely not 4 stars. Breakfast buffet average at best
Stayed 1 night in May 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/checkout, central location, no problems
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, and staffs are helpful. One block off the Dotonbori and lots of options for food, drinks and shopping.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a primo location. The staff is professional and welcoming, and the rooms are comfortable. But my room was also dated and a bit drab. A nice redesign would make this hotel one of the nicest near Namba and Shinsaibashi.
Stayed 5 nights in May 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel - with rooms that are clean but smell a bit stale, nice room amenities (kettle, teas, water, cups, etc.) but not superior (the bath salts smelled like air freshener!) The breakfast buffet is mediocre. Ok but nothing more.
Stayed 2 nights in May 2025

10/10 Excellent

arbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ארוחת הבוקר
Stayed 2 nights in May 2025

6/10 Okay

Jazmin

Traveled with family
Liked: Cleanliness, staff & service
The entire hotel smells like cigarette smoke, including our non-smoking room. The room itself was clean but needs updating.
Stayed 1 night in Apr 2025

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very central location, just a short walk from Dotonbori. There are many shops and places to eat nearby, which makes it very convenient. However, if you're looking for a quiet place to rest at night, this might not be ideal for everyone, as some street noise could be heard through the window.
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean rooms. Very good breakfast buffet with many options. Excellent location to shopping/dining.
Stayed 2 nights in Apr 2025