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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Welcome to our hotel lobby, featuring a central reception area, comfortable seating, and a high ceiling with skylights.
Relax in a spacious room with two beds, a sofa, and a seating area.
Cross Hotel features a striking geometric design with a prominent entrance.
Experience the clean and contemporary design of our hotel's minimalist corridors, featuring a textured floor and a striking industrial artwork.
Relax in a stylish lounge area with cushioned seating, armchairs, and a city view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
$195
Aug 17 - Aug 18

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Relax in comfort with a large bed featuring a geometric headboard, a seating area with a curved bench and chair, and a desk near a window.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Two single beds with white linens and a variety of pillows, including a statement piece, are featured in this stylish room.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Three beds with white linens and pillows are arranged in a row, accompanied by a flat-screen TV and a large window with beige curtains.

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and a desk for work.

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk with chair.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Two single beds with dark headboards and nightstands, a large flat-screen TV, and a large window with red curtains.

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Relax in a spacious room with a large bed, desk, and seating area.

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

Relax in a spacious room with a large bed, comfortable armchair, and a small table.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

Relax in a stylish room with a large bed, black nightstand, and a wardrobe with a mirror.

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Relax in a spacious room with two beds, a sofa, and a seating area.

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

Relax in a spacious room with a large bed, desk, and comfortable seating area.

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Relax in a spacious room with a large bed, desk area, and television.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Relax in a spacious room with a large bed, sofa, and table, featuring a headboard and multiple pillows.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

Relax in a spacious room with a large bed, sofa, and side table, offering a comfortable seating area and a large window with curtains.

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Twin Room

Two large beds with white linens and red accent pillows, a flat-screen TV, and a window with a view.

Standard Floor Twin Room

  • Sleeps 2

View all photos for Standard Floor Triple Room

Three spacious beds and a flat-screen TV make this room a comfortable retreat.

Standard Floor Triple Room

  • Sleeps 3

View all photos for Cross Floor Twin Room

Two single beds with white bedding and a geometric-patterned headboard, a flat-screen TV, and a desk for work or leisure.

Cross Floor Twin Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and a window with curtains.

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for Cross Suite

Relax in a spacious room with two beds, a sofa, and armchairs, surrounded by a minimalist design and large windows.

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

Relax in a spacious room with a large bed, desk, and comfortable chair.

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

Three single beds with white bedding and pillows, a flat-screen TV, and a large window with beige curtains.

Cross Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Deluxe Double Room

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

Relax in a spacious room with a large bed, dining table, and comfortable sofa.

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View TWIN

Relax in a stylish room with a large bed, dark headboard, and city views.

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Suite　Junior

Relax in this spacious room with a large bed and two smaller beds, complemented by a comfortable sofa.

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Floor Cross King Room

Relax in a stylish room with a large bed, sofa, and city view.

Cross Floor Cross King Room

  • Sleeps 2

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About this property

Cross Hotel Osaka

4-star hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 842 out of 1099 reviews
Rating 8 - Good. 199 out of 1099 reviews
Rating 6 - Okay. 44 out of 1099 reviews
Rating 4 - Poor. 6 out of 1099 reviews
Rating 2 - Terrible. 8 out of 1099 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very central location, just a short walk from Dotonbori. There are many shops and places to eat nearby, which makes it very convenient. However, if you're looking for a quiet place to rest at night, this might not be ideal for everyone, as some street noise could be heard through the window.
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean rooms. Very good breakfast buffet with many options. Excellent location to shopping/dining.
Stayed 2 nights in Apr 2025

8/10 Good

Vito

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, super convenient location, staff amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdul

Stayed 3 nights in Apr 2025

8/10 Good

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shavonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a prime location to have your hotel. Right by the Dotonburi area and bustling with street food and shopping. The hotel itself is very quiet and the noise did not penetrate the room, making it comfortable and easy to sleep. Do keep in mind, if you have a do not disturb sign on your hotel room door, they may still knock and wake you up for cleaning. Its best to let them know the day before that you do not need your room cleaned that day
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Giannina

Traveled with partner
Liked: Cleanliness, staff & service
I liked the location of the hotel but I did not enjoy the unrelenting crowds as soon as you stepped out. The hotel needs a refresh and I found our room was very tight. It was not the best experience for me. I probably wouldn't stay at this hotel again.
Stayed 4 nights in Apr 2025

8/10 Good

Art

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next door to Dotnbori. Not the newest hotel but it’s kept up well. Breakfast wasn’t the greatest if you are a westerner with runny eggs and boiled meats, but that’s common in Japan. Price was great considering the area it’s in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was absolutely amazing. The room with three beds was a little narrow but we spent most of our time out and about so it didn’t matter. The staff was wonderful. And the location excellent. My family and I would highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Dotonbori! Clean rooms and the breakfast buffet is so good - this is our go-to hotel in Osaka
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to go around. I liked the bedding and the shower.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms outdated. Would have expected more from 4 star hotel. Rooms were dusty.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location plus…

Excellent location in the heart of Osaka. Impeccably clean room and hotel in general, and very helpful staff. The Lounge offered a welcome respite after a full-day touring and walking around this vibrant city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor
Stayed 3 nights in Apr 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situation next to a busy main street. Room not well noise insulated. Had a restless sleep due to outdoor noise pollution. Outside of being centrally located, the room rate is on the high end.
Stayed 1 night in Apr 2025