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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Exterior
2 restaurants, breakfast served
Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi
Reception
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view DOUBLE, Non Smoking

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Standard Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

King Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Junior Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (3552)
$236 nightly
The price is $236 total
All taxes and fees included in total
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel in Shinsaibashi
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, concierge services, and dry cleaning/laundry services.

Cross Hotel Osaka has designated areas for smoking.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1038 reviews
Rating 8 - Good. 181 out of 1038 reviews
Rating 6 - Okay. 42 out of 1038 reviews
Rating 4 - Poor. 6 out of 1038 reviews
Rating 2 - Terrible. 7 out of 1038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best lobby ever
Stayed 2 nights in Feb 2025

10/10 Excellent

Camaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect place to stay for my first visit to Osaka—a walkable location to all of the food and excitement of the Dotonbori district.
Stayed 1 night in Feb 2025

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located to eateries and shopping
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cross hotel is a perfect location to stay near Dotonburi. After an 11 hour flight and an hour train ride, we were warmly greeted by the hotel staff. Check in was quick and any toiletries you may have forgotten such as toothbrushes, wash clothes, etc. were available in the open lobby area. Our room was tucked away in the corner with a view of the street facing Donki. The bed was very comfortable and the bathroom was spacious. Comfy pajamas were provided. We were walking distance from all the famous tourist spots, train station, off the beaten path restaurants. We enjoyed this hotel and would rebooked when we return to Japan again.
Stayed 2 nights in Feb 2025

8/10 Good

Adam, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the center of Dotombori and next to a train station. Also nice complimentary bar.
Stayed 2 nights in Feb 2025

8/10 Good

Marrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.

6/10 Okay

Carolina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of this place make it seem very nice, tidy, and exciting. While there is excitement in the area outside, the room did not meet Japanese cleaning standards. The doors and carpet had stains, and the lobby looked incredibly cluttered. I believe the cleaning staff could use a raise or possibly a replacement. Although you are not paying for the room itself but rather for the location, many other nearby options are available. The view from either side is quite limited due to the small window. The view facing the street is very loud from the cars and the AC units. We switched rooms to the other side—the back of the Ferris wheel and the top of buildings.However, the bed was nice and comfortable, and we had a great time in the area. Overall the raitings are too high.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Feb 2025

10/10 Excellent

Zacarias

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were some of the best I've stayed in. Also probably the most comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

elnora g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

This was our first time staying in this side of Sinsaibashi and was a bit worried we might be far from all the best sites and restos. The location was perfect! Staff were very friendly! Rooms were comfortable and bathroom was spacious for a Japanese hotel. I think this is the best hotel in Osaka Namba area!
Stayed 1 night in Feb 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cross hotel Osaka

The room was nice and clean. The location was so convenient, it was close to the most popular places like the restaurants and shops.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 3 nights in Feb 2025

10/10 Excellent

Nestor

Stayed 2 nights in Jan 2025

10/10 Excellent

Rhea Angelica

Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STREET CONSTRUCTION is ongoing. They warn you after you make your reservation. I chose to ignore the warning but it is real. The staff was helpful with shipping luggage. Check in and out we’re very easy.
Stayed 3 nights in Jan 2025

8/10 Good

TAO

Traveled with family
Liked: Cleanliness, staff & service
Good location, small room
Stayed 4 nights in Jan 2025

10/10 Excellent

Shiela

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Dotonbori and all you want to visit in main tourist Osaka. Rooms are clean and you are provided with amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yunhee

Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was great experience! It is located conveniently next to Dotonbori and a short walk to Shinsaibashi and Namba. The staff were very attentive and helpful. The rooms were spacious, clean, and comfortable. I would highly recommend to anyone wanting to stay in the heart of the action. It can be a little loud, but that is expected considering its proximity to Dotonburi.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chia ti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Osaka

Enjoy this stay with my family in Osaka. Very convenient to everything we want to go and hotel room is comfortable and clean, guest service is also friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

An

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cross Hotel! It was our second time staying there - the lounge was a draw for us coming back to stay! The location was perfect if you want to be right in the middle of the action. Staff was super helpful and friendly :)
Stayed 5 nights in Dec 2024