A restaurant, self parking, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
HOTEL MYSTAYS Shin Osaka Conference Center offers 397 accommodations with safes and bathrobes. 26-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.
This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.
HOTEL MYSTAYS Shin Osaka Conference Center has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SMOKE & GRILL Rivage - This restaurant serves breakfast, lunch, and dinner.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Self parking on site (JPY 1,200 per night)
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
A restaurant
Restaurants on site
SMOKE & GRILL Rivage
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
14 floors
Ballroom
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
26-inch flat-screen TV
Pay movies
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 9 km away).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
Self parking fee: JPY 1200.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hot springs access is not included in the room rate for children ages 4-6; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
HOTEL MYSTAYS Shin Osaka
MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin
HOTEL MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin Osaka
MYSTAYS Shin
Hotel HOTEL MYSTAYS Shin Osaka Conference Center Osaka
Osaka HOTEL MYSTAYS Shin Osaka Conference Center Hotel
Hotel HOTEL MYSTAYS Shin Osaka Conference Center
HOTEL MYSTAYS Shin Osaka Conference Center Osaka
Hotel Shin Osaka Conference Center
Chisun Hotel Shin Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel
HOTEL MYSTAYS Shin Osaka Conference Center Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Checking in at 4pm front desk girls not one can telling me after i paying 1200 Yen for overnight parking can i do in and out going out for dinner.
Frances
Stayed 1 night in Apr 2024
6/10 Okay
Owen
Traveled with family
Apr 13, 2024
Small room somewhat clean
Owen
Stayed 2 nights in Apr 2024
4/10 Poor
Mariela
Traveled with partner
Mar 31, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We mistakenly missed to add 1 day to our stay and had to book separately. Once booked they advised us the only room available was a smoking room. We were not happy as we aren’t smokers but agreed instead of staying in the streets for the night. I had never stayed in smoking rooms and this review may be biased but the room and the whole floor at best reeked of smoke (this I understand, it’s a smoking room!) however once inside the condition of the room was so filthy. There were dust everywhere, brown/amber (maybe tar?) all over the window seal and walls. The wall paper falling apart. We paid $172 USD for this night and it was below motel quality.
Im surprised that for the cost of a room between $130-$172 per night that there is mold in the rooms. To be fair they do give you an air purifier/humidifier but I’m not sure it takes away from the actual mold growing on the walls. The bathrooms are made of fiberglass and have chipping in most areas such as the tub and sink. We took photos and asked the concierge if it was normal? He offered a different room but the other two rooms offered were in worst condition with even random hairs on the bed and bathroom walls. They do try to be eco friendly and will clean after your stay but I’m not sure what type of cleaning is done. Definitely not deep cleaning and those smoking rooms may need it more than any other. Pros: walking distance to the Osaka station.
So the rooms are seriously small (we got the standard twin beds (2) room which is apparently the second largest), even for my experience staying in Japanese hotels. It’s hard if you have a lot of luggage, etc., because there’s nowhere in the room to fit it. But the staff was very kind so that made up for it and we had a fantastic stay overall- the laundry machines were easy to use and the restaurant downstairs was amazing. Additionally, it is very close to the subway station which is always a plus!
We enjoyed our stay here. It comes with a daily breakfast which is very convenient. Staff are very friendly. Within the walking distance of the Shin-Osaka Station and Nishinakajima-Minamigata Station which brings you to Dotonbori and Donbori and Kuromon Market. Will definitely stay again next time I'm in Shin Osaka
I wish the smoking smell was not there. They should stop making smoking rooms and just have a special room for just smoking.
Breakfast option was good and room was small and serve its purpose.
My friend and I stayed in a "Standard Twin Room" for two nights.
The staff was great, I was checking in with my low level Japanese but it turned out the man there spoke excellent English.
The room was quite small and the bathroom also, it was barely enough for both of us. It's good for a short stay as the price is affordable and it is very close to the Shin-Osaka station.
4 rooms booked, 3 of which had black mould in the creases of the walls and around the windows, ventilation in the bathroom also did not work. Bathroom ceiling height was very low if you are 6ft or above you will touch the top of the ceiling with your head and will have to crouch/bend whilst showering.