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Four Points Flex by Sheraton Osaka Umeda

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Exterior
Breakfast meal
In-room safe, desk, laptop workspace, blackout drapes
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Grand Front Osaka Mall
    ‪5 min walk‬
  • Umeda Sky Building
    ‪16 min walk‬
  • Osaka Station City
    ‪1 min drive‬
  • Osaka (ITM-Itami)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Osaka Umeda

3-star hotel in Kita
A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

Four Points Flex by Sheraton Osaka Umeda has designated areas for smoking.

Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jesung

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Wry nice hotel with good amenities
Stayed 1 night in Jan 2025

6/10 Okay

Wesley, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely small and very compact. The facilities were clean and modern. The location was ideal. Breakfast was less than desirable. Staff could not update my reservation with my Bonvoy #. I enjoyed my stay, but the surprised was a lot to process at first.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuji, Tokyo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejavu, I stayed in the hotel under different hotel brand before but this hotel is better across the board!
Stayed 1 night in Dec 2024

10/10 Excellent

CHIN MING

Stayed 2 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity. Room clean and comfortable and Hotel staff were friendly and helpful. Will return to stay again when I'm in Osaka again
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincent, Richmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, will return again!
Stayed 10 nights in May 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jayesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Onyebuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple restaurants in the area. The room was comfortable and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Hotel was in a good area and close to Osaka, Umeda and Shin-Osaka stations. Rooms were a bit smaller than expected but comfortable. Breakfast gave you a choice of 5 options that were all pretty good. Had some issues with temp. Once I figured out how to open the windows it was much better. It was 29 Celsius when I checked in and thermostat was tricky to work with. I’d stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

shinichiro

Stayed 3 nights in Jan 2024

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023

8/10 Good

sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms little small but adequate. Worse thing was living out of the suitcases .we went with a twin room at 21sum which gives you an extra few squres to move
Stayed 6 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Lovely staff. Conveniently located. Lobby lights a bit sterile and bright, but, heck, better than dark and dingy
Stayed 4 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Rafi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
About the service zero points I asked front desk for 1 extra pillow They answered sorry we only provide with 1 pillow per bed so why don’t you use extra towels to make pillow Seriously 😳 Rooms were way small
Stayed 5 nights in Jul 2023