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Hearton Hotel Nishiumeda

3.5 star property

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Photo gallery for Hearton Hotel Nishiumeda

Property entrance
Lobby
Standard Triple Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing
Hallway
Daily buffet breakfast (JPY 1980 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
$64
Jan 12 - Jan 13

Explore the area

View in a map
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001
  • Place, Herbis Plaza
    ‪3 min walk‬
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Pokemon Centre Osaka
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Smoking

  • Sleeps 2

View all photos for Double Room Non smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Non smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room Smoking

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,004 reviews
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About this property

Hearton Hotel Nishiumeda

3.5-star hotel in Umeda
This hotel features 2 restaurants, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Hearton Hotel Nishiumeda offers 471 accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities.

Hearton Hotel Nishiumeda has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Garden Kitchen - This restaurant serves lunch and dinner.
Garden Cafe - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 10:00 PM (JPY 2,300 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants

Restaurants on site

  • Garden Cafe
  • Garden Kitchen

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 18 buildings
  • 18 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Nearby parking fee: JPY 2300 per night (1312 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate requests to provide cribs (infant beds) on site.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hearton
Hearton Hotel
Hearton Hotel Nishiumeda
Hearton Nishiumeda
Hotel Hearton
Hearton Hotel Nishiumeda Osaka
Hearton Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel
Hearton Hotel Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel Osaka

Hearton Hotel Nishiumeda Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 436 out of 1005 reviews
Rating 8 - Good. 380 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Maida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High CP value

Extremely good location, literally right next to Kitte (!!). Typical business hotel in Japan, rooms are small which is expected, but all amenities provided.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good location to trains
Stayed 3 nights in Sep 2025

8/10 Good

Erlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical place to stay in Osaka

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
Stayed 4 nights in Sep 2025

4/10 Poor

Ian, WYNN VALE

Traveled with family
Disliked: Amenities, property conditions & facilities
Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay. The buffet breakfast was barely adequate. No room-safe to store valuables. No blockout curtains. No cable TV, only local Japan TV. Unless the bathroom door was left ajar there was no airflow into the room while having a shower. No chair(s) to sit on and relax. Staff were polite and courteous. Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser. Air conditioning worked well which was necessary as Osaka was very hot. Unlimited tea, coffee and milk sachets were available in the foyer. Beds were quite comfortable. The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre. It was also only about 300m from the Airport Limousine Bus drop off point. Early check-in was available for a Y3000 charge. We certainly wouldn’t stay there again but others may see it differently.
Stayed 7 nights in Sep 2025

10/10 Excellent

Svetlana, CUPERTINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Tea

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Nishiumeda multiple times and will stay there again on future trips to Osaka. Their pillows can be bigger and fluffier. They have added additional washer and dryers to their B1 level which helps with my longer stays. Their breakfast is always good and price is reasonable.
Stayed 13 nights in Jul 2025

6/10 Okay

Rosario

Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

haruhiko

Stayed 1 night in Jul 2025

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all. Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.
Stayed 1 night in Jul 2025

8/10 Good

Yashaswini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

8/10 Good

SANGWOOK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaelle

Stayed 1 night in Jun 2025

8/10 Good

April

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Service and amenities was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Yoko

Stayed 1 night in Jul 2025

8/10 Good

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place but room a bit on the small size. Hard to use air con as all buttons in Japanese and no info except 'point it at ceiling to use' . Overall good place
Stayed 3 nights in Jun 2025

8/10 Good

Brian, Arlington

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hearton Hotel is located just meters from Osaka Train Station, offering easy access to multiple transportation options. The hotel's condition is very good, and the service is excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Stayed 1 night in Jun 2025

10/10 Excellent

Selby

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, especially with helping us recieve our luggage through the transport service we used.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room was great quality and location is super convenient
Stayed 1 night in May 2025