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Hotel Intergate Osaka Umeda

4.0 star property

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Photo gallery for Hotel Intergate Osaka Umeda

Property amenity
Interior
Public bath
Lounge
Triple Room, Non Smoking (36 square meters, Inter Gate Floor) | 1 bedroom, down comforters, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-2 Umeda, Kita, Osaka, Osaka, 530-0001
  • Osaka Station City
    ‪4 min walk‬
  • Grand Front Osaka Mall
    ‪7 min walk‬
  • Umeda Sky Building
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room, Smoking (18 square meters)

1 bedroom, down comforters, in-room safe, desk

Standard Double Room, Smoking (18 square meters)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (18 square meters)

1 bedroom, down comforters, in-room safe, desk

Standard Double Room, Non Smoking (18 square meters)

8.8 out of 10
Excellent
(26 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Non Smoking (65 square meters, Inter Gate)

Suite, Non Smoking (65 square meters, Inter Gate) | 1 bedroom, down comforters, in-room safe, desk

Suite, Non Smoking (65 square meters, Inter Gate)

  • 700 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Junior Suite Twin Room, Non Smoking (57 square meters)

Japanese Junior Suite Twin Room, Non Smoking (57 square meters) | 1 bedroom, down comforters, in-room safe, desk

Japanese Junior Suite Twin Room, Non Smoking (57 square meters)

  • 614 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (36 square meters, Inter Gate Floor)

Triple Room, Non Smoking (36 square meters, Inter Gate Floor) | 1 bedroom, down comforters, in-room safe, desk

Triple Room, Non Smoking (36 square meters, Inter Gate Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor)

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor) | 1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Inter Gate Floor)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Inter Gate Floor)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor)

Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor) | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor)

Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor) | 1 bedroom, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room, Non Smoking (56 square meters)

Junior Suite Twin Room, Non Smoking (56 square meters) | 1 bedroom, down comforters, in-room safe, desk

Junior Suite Twin Room, Non Smoking (56 square meters)

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking (25 square meters)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Smoking (25 square meters)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, For 3 Guests)

Superior Twin Room, Non Smoking (25 square meters, For 3 Guests) | 1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, For 3 Guests)

8.4 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub)

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking (25 square meters, Separate Shower and Tub)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Smoking (25 square meters, Separate Shower and Tub)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Shower Booth)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters, Shower Booth)

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking (25 square meters, Shower Booth)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Smoking (25 square meters, Shower Booth)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (25 square meters)

8.4 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (21 square meters, Inter Gate Floor)

1 bedroom, down comforters, in-room safe, desk

Superior Double Room, Non Smoking (21 square meters, Inter Gate Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room, Non Smoking (36 square meters)

Accessible Twin Room, Non Smoking (36 square meters) | 1 bedroom, down comforters, in-room safe, desk

Accessible Twin Room, Non Smoking (36 square meters)

7.6 out of 10
Good
(4 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Deluxe Twin Room, Non Smoking (40 square meters)

1 bedroom, down comforters, in-room safe, desk

Corner Deluxe Twin Room, Non Smoking (40 square meters)

9.6 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Corner Deluxe Twin Room, Smoking (40 square meters)

1 bedroom, down comforters, in-room safe, desk

Corner Deluxe Twin Room, Smoking (40 square meters)

  • 431 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (31 square meters)

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin Room, Non Smoking (31 square meters)

9.2 out of 10
Wonderful
(11 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Smoking (31 square meters)

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin Room, Smoking (31 square meters)

  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Connecting Room, Non Smoking (50 square meters)

Connecting Room, Non Smoking (50 square meters) | 1 bedroom, down comforters, in-room safe, desk

Connecting Room, Non Smoking (50 square meters)

  • 538 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (23 square meters)

1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, Non Smoking (23 square meters)

9.0 out of 10
Wonderful
(25 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking (23 square meters)

1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, Smoking (23 square meters)

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (21 square meters)

1 bedroom, down comforters, in-room safe, desk

Superior Double Room, Non Smoking (21 square meters)

8.8 out of 10
Excellent
(16 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Smoking (21 square meters)

1 bedroom, down comforters, in-room safe, desk

Superior Double Room, Smoking (21 square meters)

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (23 square meters)

Standard Twin Room, Non Smoking (23 square meters) | 1 bedroom, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking (23 square meters)

9.0 out of 10
Wonderful
(8 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Double Room for 3pp, Non Smoking (23 square meters)

Deluxe Double Room for 3pp, Non Smoking (23 square meters) | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room for 3pp, Non Smoking (23 square meters)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room with Shower Booth - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room with Shower Booth - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Intergate Floor Deluxe Double Room

1 bedroom, down comforters, in-room safe, desk

Intergate Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Shower Booth - Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room With Shower Booth - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Intergate Floor Superior Twin Room with Washroom

1 bedroom, down comforters, in-room safe, desk

Intergate Floor Superior Twin Room with Washroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Twin Room

1 bedroom, down comforters, in-room safe, desk

Universal Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room - Smoking

1 bedroom, down comforters, in-room safe, desk

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room With Washroom - Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room With Washroom - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room - Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Corner Twin Room - Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, down comforters, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Intergate Suite

Living area | Flat-screen TV

Intergate Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Intergate Floor Superior Double Room

1 bedroom, down comforters, in-room safe, desk

Intergate Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Junior Suite Twin

1 bedroom, down comforters, in-room safe, desk

Japanese Junior Suite Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room with Washroom - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room with Washroom - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room

1 bedroom, down comforters, in-room safe, desk

Connecting Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Stylish Junior Suite Twin

Interior

Stylish Junior Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room For 3 With Double Bed And Sofa Bed (2 Beds) - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Room For 3 With Double Bed And Sofa Bed (2 Beds) - Non-Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Corner Twin Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Intergate Floor Triple Room

1 bedroom, down comforters, in-room safe, desk

Intergate Floor Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Double Room - Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room - Smoking

1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

About this property

Hotel Intergate Osaka Umeda

4-star hotel in Umeda
This hotel features a restaurant, a 24-hour fitness center, and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Intergate Osaka Umeda offers 386 accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hotel Intergate Osaka Umeda has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Intergate Osaka Umeda has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 10:00 AM to 11:00 PM (JPY 2,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1375 for children
  • Nearby parking fee: JPY 2000 per day (328 ft away; open 10:00 AM to 11:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Intergate Osaka Umeda Osaka
Hotel Intergate Osaka Umeda Hotel
Hotel Intergate Osaka Umeda Osaka
Hotel Intergate Osaka Umeda Hotel Osaka

Hotel Intergate Osaka Umeda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1054 reviews
Rating 8 - Good. 267 out of 1054 reviews
Rating 6 - Okay. 48 out of 1054 reviews
Rating 4 - Poor. 8 out of 1054 reviews
Rating 2 - Terrible. 17 out of 1054 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Basingstoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, great free snacks, lovely onsen
Stayed 5 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and courteous
Stayed 6 nights in Mar 2025

10/10 Excellent

Pik Wu Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property because it is so close to the Airport Limo station. But, it is some walk from main shopping. Facility is nice, new, comfortable. Love the place and will return to stay at the same place again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Gülru

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. The hotel was elegant. People were so friendly. I had a very nice experience here. I will come to Umeda hotel again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to Osaka station. Everything are so convenient and walkable.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nilufar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude and not accommodating. Very disappointed from their behavior and never been treated with such disrespectful staff before. I’ve travelled all around the world and know that cultures are different but being so impatient and impolite is next level. Never going back here
Stayed 2 nights in Mar 2025

8/10 Good

ailynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have happy hour at the property and a public bath at the top floor (didn't have a chance to try).
Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph Allen

Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy access to evrything. Clean hotel and friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pik Wu Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Room is nice and spacious. Clean. Sort of easy access from train station. You will need to feel ok to walk a little bit to major station and shopping. But, it is extremely close to airport limousine bus station.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but amenities limited

Coffee only available from the lounge area at reception which is not available during breakfast serving time. If you want to have coffee in room best to buy coffee sachets from convenience store. Also tv is not compatible for streaming or casting from personal device.
Stayed 4 nights in Feb 2025

8/10 Good

Ryota

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

claire

Liked: Property conditions & facilities
Great hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nisheeth

Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location from station, just minutes walk, also close to the airport shuttle. Hotel offers complimentary drinks, snack, and supper, exactly what I need when I drop off my shoppings back at the hotel :) And the beds are so comfy too, love it.
Stayed 2 nights in Jan 2025

8/10 Good

Song

Stayed 3 nights in Jan 2025

10/10 Excellent

Wai Yi, Farmers Branch

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides travel size skin care, toiletries, bath salt, etc. for customers to choose every evening. If you forget to bring yours, it is nice that you have backup from the hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, fast and easy self service check in/out.
Stayed 7 nights in Dec 2024

6/10 Okay

Hilda

Disliked: Room comfort

Need to clean the room more specify

The room is not cleaned with my expectation . Bathroom has not enough space for cosmetic , towels..etc
Stayed 3 nights in Dec 2024

10/10 Excellent

Tomoko

Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the closeness to everything. Great shopping area for designer and fun shops. Pokemon and Nintendo store near by. Family friendly, would book this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

KUNIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024