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Hotel Intergate Osaka Umeda

4.0 star property

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Photo gallery for Hotel Intergate Osaka Umeda

Exterior
Exterior
Down comforters, in-room safe, desk, free WiFi
Daily buffet breakfast (JPY 2420 per person)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-5-2 Umeda, Kita, Osaka, Osaka, 530-0001
  • Herbis Plaza
    ‪3 min walk‬
  • Osaka Station City
    ‪6 min walk‬
  • Pokemon Centre Osaka
    ‪7 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Double Room, Smoking (18 square meters)

Down comforters, in-room safe, desk, free WiFi

Standard Double Room, Smoking (18 square meters)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (18 square meters)

Down comforters, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking (18 square meters)

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Non Smoking (65 square meters, Inter Gate)

Suite, Non Smoking (65 square meters, Inter Gate) | Down comforters, in-room safe, desk, free WiFi

Suite, Non Smoking (65 square meters, Inter Gate)

  • 700 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Junior Suite Twin Room, Non Smoking (57 square meters)

Japanese Junior Suite Twin Room, Non Smoking (57 square meters) | Down comforters, in-room safe, desk, free WiFi

Japanese Junior Suite Twin Room, Non Smoking (57 square meters)

  • 614 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (36 square meters, Inter Gate Floor)

Triple Room, Non Smoking (36 square meters, Inter Gate Floor) | Down comforters, in-room safe, desk, free WiFi

Triple Room, Non Smoking (36 square meters, Inter Gate Floor)

  • 388 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor)

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor) | Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub, Inter Gate Floor)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Inter Gate Floor)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Non Smoking (25 square meters, Inter Gate Floor)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor)

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room, Non Smoking (23 square meters, Inter Gate Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor)

Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor) | Down comforters, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (23 square meters, Inter Gate Floor)

  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room, Non Smoking (56 square meters)

Junior Suite Twin Room, Non Smoking (56 square meters) | Down comforters, in-room safe, desk, free WiFi

Junior Suite Twin Room, Non Smoking (56 square meters)

  • 603 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking (25 square meters)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Smoking (25 square meters)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, For 3 Guests)

Superior Twin Room, Non Smoking (25 square meters, For 3 Guests) | Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Non Smoking (25 square meters, For 3 Guests)

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Non Smoking (25 square meters, Separate Shower and Tub)

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking (25 square meters, Separate Shower and Tub)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Smoking (25 square meters, Separate Shower and Tub)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters, Shower Booth)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Non Smoking (25 square meters, Shower Booth)

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Smoking (25 square meters, Shower Booth)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Smoking (25 square meters, Shower Booth)

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (25 square meters)

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room, Non Smoking (25 square meters)

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (21 square meters, Inter Gate Floor)

Down comforters, in-room safe, desk, free WiFi

Superior Double Room, Non Smoking (21 square meters, Inter Gate Floor)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room, Non Smoking (36 square meters)

Accessible Twin Room, Non Smoking (36 square meters) | Down comforters, in-room safe, desk, free WiFi

Accessible Twin Room, Non Smoking (36 square meters)

  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Deluxe Twin Room, Non Smoking (40 square meters)

Down comforters, in-room safe, desk, free WiFi

Corner Deluxe Twin Room, Non Smoking (40 square meters)

  • 431 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Corner Deluxe Twin Room, Smoking (40 square meters)

Down comforters, in-room safe, desk, free WiFi

Corner Deluxe Twin Room, Smoking (40 square meters)

  • 431 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (31 square meters)

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking (31 square meters)

  • 334 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Smoking (31 square meters)

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin Room, Smoking (31 square meters)

  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Connecting Room, Non Smoking (50 square meters)

Connecting Room, Non Smoking (50 square meters) | Down comforters, in-room safe, desk, free WiFi

Connecting Room, Non Smoking (50 square meters)

  • 538 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (23 square meters)

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room, Non Smoking (23 square meters)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking (23 square meters)

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room, Smoking (23 square meters)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (21 square meters)

Down comforters, in-room safe, desk, free WiFi

Superior Double Room, Non Smoking (21 square meters)

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Smoking (21 square meters)

Down comforters, in-room safe, desk, free WiFi

Superior Double Room, Smoking (21 square meters)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (23 square meters)

Standard Twin Room, Non Smoking (23 square meters) | Down comforters, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (23 square meters)

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Double Room for 3pp, Non Smoking (23 square meters)

Deluxe Double Room for 3pp, Non Smoking (23 square meters) | Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room for 3pp, Non Smoking (23 square meters)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room with Shower Booth - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room with Shower Booth - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Intergate Floor Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Intergate Floor Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Shower Booth - Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room With Shower Booth - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Intergate Floor Superior Twin Room with Washroom

Down comforters, in-room safe, desk, free WiFi

Intergate Floor Superior Twin Room with Washroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Twin Room

Down comforters, in-room safe, desk, free WiFi

Universal Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room - Smoking

Down comforters, in-room safe, desk, free WiFi

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room With Washroom - Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room With Washroom - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room - Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Corner Twin Room - Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Down comforters, in-room safe, desk, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Intergate Suite

Down comforters, in-room safe, desk, free WiFi

Intergate Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Intergate Floor Superior Double Room

Down comforters, in-room safe, desk, free WiFi

Intergate Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Junior Suite Twin

Down comforters, in-room safe, desk, free WiFi

Japanese Junior Suite Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room with Washroom - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room with Washroom - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room

Down comforters, in-room safe, desk, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Stylish Junior Suite Twin

Down comforters, in-room safe, desk, free WiFi

Stylish Junior Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room For 3 With Double Bed And Sofa Bed (2 Beds) - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Room For 3 With Double Bed And Sofa Bed (2 Beds) - Non-Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Corner Twin Room - Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Intergate Floor Triple Room

Down comforters, in-room safe, desk, free WiFi

Intergate Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room - Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room - Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Superior Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Intergate Osaka Umeda

4-star hotel in Umeda
This hotel features a restaurant, a 24-hour fitness center, and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Intergate Osaka Umeda offers 386 accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hotel Intergate Osaka Umeda has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Intergate Osaka Umeda has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 10:00 AM to 11:00 PM (JPY 2,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Nearby parking fee: JPY 2000 per day (328 ft away; open 10:00 AM to 11:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Intergate Osaka Umeda Osaka
Hotel Intergate Osaka Umeda Hotel
Hotel Intergate Osaka Umeda Osaka
Hotel Intergate Osaka Umeda Hotel Osaka

Hotel Intergate Osaka Umeda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1049 reviews
Rating 8 - Good. 273 out of 1049 reviews
Rating 6 - Okay. 47 out of 1049 reviews
Rating 4 - Poor. 9 out of 1049 reviews
Rating 2 - Terrible. 17 out of 1049 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

k

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal, our best accommodation during our entire Japan tour was here, by miles. We would stay here again in a heartbeat.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Osaka!
About 10-15min walk from Osaka station. I must say the staff here is very helpful and friendly. Most staff spoke English well. Exceptionally thankful to T. Hatta for helping me forward my luggage to my next destination. Thank you thank you thank you! Facility offers a wet bar at night and breakfast(very good quality and variety offered). This facility is big and rooms are similar to western hotels(size wise). Close to a lot of convenience stores and restaurants. I will definitely be staying here again for my next trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and offered complementary drinks and food. Our room was very warm and we couldn’t cool it down.
Stayed 2 nights in Nov 2024

10/10 Excellent

lucky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time i stayed in this hotel. So much convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

DORIS

Stayed 2 nights in Oct 2024

10/10 Excellent

Wai Khuen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel located in close proximity to Osaka Station which make transportation very convenient. Nice touches include evening cocktails with wine and Ochazuke supper. I like the public bath and facilities like washer/dryer and self-service luggage locker room. The room is clean and well equipped, adequate for two adults but a little on the small side for three.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good budget hotel
Room very small and aircon not functioning properly but snacks and refreshments in reception a pleasant surprise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I arrived I reached out to the hotel to ask a question about holding luggage and they responded quickly and promptly. It was a huge relief to be able to leave our luggage at the hotel before we could check-in. When we checked into the hotel I had made a mistake a book the wrong type of room. I went back to the reception desk and they were able to quickly find me the room I needed for a small and reasonable fee. The staff were kind, friendly, and incredibly helpful!
Stayed 2 nights in Oct 2024

8/10 Good

Jun

Liked: Staff & service, property conditions & facilities
It is close to Osaka main station. About 2-3 blocks, thee is airport shuttle deport ( 1800 yan to KIX). There were good coffee in the morning and afternoon (free) and there is a good clean public bath.
Stayed 2 nights in Oct 2024

8/10 Good

NHU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

NHU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New concept in hotel service. Good for young people. We came with 4 luggages, didn’t know they have elevator for them, front entrance just has narrow escalators, just enough for carry on, hotel should inform clearly about elevator for luggages. Bonus with complementary wine, coffee, food. We stayed 4 days, just a little hiccup from beginning, everything was good after. Recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Edison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would recommend
Stayed 2 nights in Oct 2024

2/10 Terrible

Qian

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel Intergate Osaka is not friendly for international visiters. Please be avoid of this hotel if you come from outside of Japan.
Stayed 2 nights in Oct 2024

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around a 10min walk from surrounding train stations, easy journey from hotel to universal studios. Excellent breakfast buffet, the best from all the hotels we stayed at on our trip. Our room was lovely. Bed was a bit firm for our taste but was okay. Only downside was on site laundry located on the 18th floor. Theres a QR code to a site that says when machines are in use etc but unfortunately some guests were inconsiderate and didnt remove theirs when finished. This was a very popular service when we stayed and so was competitive to get clothes washed. We were quite desperate so had to wait for 40mins in the laundry room for guests to come and empty their clothes out. They lock with a code so you cant just empty them yourself if someones left it. A sign said they would open automatically after 15mins if not collected but this didnt happen hence we waited. Given hotel size maybe 6 machines isnt quiet enough. Otherwise a very pleasant stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Friendly staff, tasty chazuke at night. Room is clean and tidy. Only downside is the location, a bit far from the restaurants area.
Stayed 3 nights in Sep 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights.The hotel was close to the airport limousine bus stop. The room was adequately large enough. Breakfast had lots of Japanese options with champagne on offer. Limited Western options. Only quarter size milk bread that takes 10 minutes to toast. What was unique with this hotel was the generous free coffee, soft drinks at all times plus snacks at afternoon tea. The lounge was a lovely place to relax and the staff was attentive and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, clean & well designed. Staff was friendly but not everyone spoke English. Our only complaint was when we had our luggage sent from airport to hotel, they didn’t notify us that it had arrived while we waited for hours.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for 4 nights and enjoyed our stay. All the staff were professional and very polite. The breakfast had a good variety of choices of Japanese food. I loved the choices of fresh fruit and the 3 choices of jams. It would be nice to have proper slices of bread instead of milk bread. It took 10 minutes just to make a piece of toast. Regardless of any other shortcomings this hotel may have, the ability for clients to enjoy free drinks and various refreshments throughout the day in the lounge made up for it all. It was the only hotel we have stayed in the 4 weeks in Japan that has such generous hospitality. Thank you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hung Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Integrate Hotel Osaka. The hotel is conveniently located with easy access to subways and Osaka station. There are plenty of dining options nearby. The staff speaks good English and provided excellent assistance before and after check-in. The hotel is clean, modern, and incorporates modern Japanese design elements. The bathing experience was pleasant, and the amenities include washing machines, complimentary supper, and a choice of daily toiletries. I highly recommend staying at this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Narelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personal PJ’s were wonderful and the team were amazing! We even purchased the sleepwear to take home…😊👍
Stayed 5 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good location to Osaka train station. Lots of options for travel, food, entertainment and shops. Staff were friendly and looked after bag when storage was full.
Stayed 1 night in Sep 2024