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Hotel Quartz Shin Osaka

3.0 star property

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Down comforters, in-room safe, desk, blackout drapes
Lobby
Deluxe Room, 1 Queen Bed, Non Smoking | Room amenity
Apartment, 3 Bedrooms, Non Smoking | In-room dining
Apartment, 3 Bedrooms, Non Smoking | Coffee and/or coffee maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-8-11, Miyahara, Yodogawa-ku, Osaka, 532-0003
  • Umeda Arts Theater
    ‪4 min drive‬
  • Grand Front Osaka Mall
    ‪5 min drive‬
  • Umeda Sky Building
    ‪6 min drive‬
  • Osaka (ITM-Itami)
    ‪24 min drive‬

Room options

Similar properties

Exterior

karaksa hotel grande Shin-Osaka Tower

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1434)
The price is $95
per night
$105 total
includes taxes & fees
Feb 19 - Feb 20
karaksa hotel grande Shin-Osaka Tower

About this property

Hotel Quartz Shin Osaka

3-star hotel in Yodogawa
This smoke-free hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Quartz Shin Osaka offers 52 accommodations with safes and bathrobes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Osaka hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers laundry facilities and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Quartz Shin Osaka is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Hotel Quartz Shin Osaka has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 330 to 848 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 1100
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 1100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3240.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 330 to 848 per person
  • Self parking fee: JPY 1100 per night
  • Early check-in fee: JPY 1100 (subject to availability)
  • Late check-out fee: JPY 1100 (subject to availability)
  • Rollaway bed fee: JPY 3240.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Quartz
Quartz Shin Osaka
Hotel Quartz Shin Osaka Hotel
Hotel Quartz Shin Osaka Osaka
Hotel Quartz Shin Osaka Hotel Osaka

Hotel Quartz Shin Osaka Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 58 out of 142 reviews
Rating 8 - Good. 56 out of 142 reviews
Rating 6 - Okay. 20 out of 142 reviews
Rating 4 - Poor. 8 out of 142 reviews
Rating 2 - Terrible. 0 out of 142 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The location was convenient to shin Osaka station The breakfast at the hotel was delicious and the ladies serving it were very friendly. Lots of restaurants and bars nearby. A very comfortable hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very helpful staff did need to use google translate on occasion but mostly easily understood. Big room by Japanese standards even had room for a couch. Also very handy to local train line or walking distance to JR line if you have a pass. Supermarket just a little further on down the street on the right.
Stayed 5 nights in Oct 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit!
Of all the places we visited l kind of liked osaka the best. Hotel staff was very patient with us and helped us with any questions we had. The hotel was near a train station too. I would stay again
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very suprised by the suze of this property. Super comfortable and well located near subway and train station.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for short stay. Near the Shinkansen station
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very spacious and comfortable. The pillows are little hard but when we ask softer pillow, they gave one. Close to subway and quiet area. I recommend this hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel , 5 minutes walk from Higashi-Yodogawa Train Station. on the north side of Osaka. Spotlessly clean, all mod cons, hair dryer, kettle , bathrobes/slippers, toothbrushes, toothpaste, tea bags, fridge. Stayed here last week May 2019, . The staff were so helpful, polite and courteous ( as we found with all Japanese people). Very happy with our stay and great value for money.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this lovely little hotel for a week recently and was very impressed by the spacious rooms , comfy beds spotless toilet and bathroom,hairdryer,kettle ,fridge,slippers and bathrobes. The staff were so helpful and very courteous, as are most Japanese people. The hotel is about 5 mins walk from the train station too. Also very good value.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant hotel. The room was a bit small but bigger than you would get in a lot of hotels. We were confused about the drinking water and had bought two big bottles as we were told there was no free drinking water, but then we ended up with free water when our room was cleaned, so we had lots! Fairly convenient for the train station as well.
Stayed 6 nights in Apr 2019

8/10 Good

Pui Keung, Singapore

A bit far from Shin-Osaka station by walking (around 1km). However, you can take subway or JR train to a closer station which is about 300m or 500m away. Staff is friendly. Especially the old lady working in the restaurant which serve breakfast in the morning.
Stayed 2 nights in Nov 2018

8/10 Good

Robert, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conviently located to either the JR Line and to the Chika-Tetsu Line. The staff was professional and friendly and helpful.
Stayed 5 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Few blocks from Shin-Osaka station. OK breakfast. Confusing hot water control for shower.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was pretty spacious, but the bed was a little on the small side. The area around the hotel is catered more towards locals, and were closed even on a Sunday evening. The hotel staff also did not speak much English and were unable to help us with luggage forwarding services. The lobby is also pretty small, with only one lift. This caused a bit of a congestion when a big tour group checked in at the same time. The shinkansen station is about 1km away but it was easier for us to take the metro one stop down. We were also there when an earthquake hit Osaka on our last day in the morning. There was no communication about what to do from the staff, which caused confusion amongst the guests. We also had to carry our luggage down when the lift was shut down as a result. While the natural disaster was, obviously, no fault of the hotel's, the lack of assistance and communication for guests was rather disappointing. Overall, the hotel is suitable for a short getaway, but not really recommended for trips that involve young children.
Stayed 3 nights in Jun 2018

6/10 Okay

Herminia

Liked: Cleanliness, property conditions & facilities, room comfort
Travelers Beware!
Travelers beware! booked 2 triple rooms for 9 nights. 4/05/19 to 4/14/19. but in my booking it only showed 2 persons/room which was supposed to be 3 persons per room. We were charged 50% extra of the room rate for that additional person. It took more than 30 minutes to check us in. At check out, we requested a daily summary of charges, after 15 minutes of figuring out , they can only produce a small paper showing the total charges. we just walk away because we have a train and airplaine to catch. We were charged for a one (1) lost key card to equivalent of $108.00 (which we were told at check in). Very hard to reason out due to language barrier. The Hotel state near shin osaka station. not really. you need to take one subway stop. too far to walk to the station. there was only one (1) small microwave and Washing machine & dryer for the entire hotel. Place was clean and courteous staff. will never go back again.
Stayed 9 nights in Apr 2018

6/10 Okay

Carol, New York

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was fine; but we were extremely disappointed by the man who checked us in that evening. We asked about a portable Wi-Fi device that was to be sent to the hotel for us, and he said it had not arrived. We insisted that he look again, but he returned to say it was not there (it was). In the morning this same man wanted to refuse our last-minute request for breakfast that had already been prepared by the obliging dining room staff. A nice woman who served us was able to get him to make an exception. Then we asked two young women who were working at the desk to check for the Wi-Fi. Again they said it was not there, and didn't seem to understand our request, although another guest showed them his portable Wi-Fi device to help out. The Wi-Fi rental company had to send us another device to Kyoto, and we lost 3 of 14 days' service.
Stayed 1 night in Apr 2018

8/10 Good

Ingrid, Mississauga, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated hotel. Good size room by Japanese standards. Quiet location. Very clean, modern facilities. Nice breakfast room. Close to Shin Osaka station, subway line and restaurants.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
The hotel has a good facility and walking distance from both JR and subway. The staff are very helpful.
Stayed 1 night in Apr 2018

10/10 Excellent

Wiraporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Shin Osaka station
Hotel is near MTR and JR so we can travel very easy. The room is quite good and have a lot of room space. Just only comment when no English speaking reception, it was so difficult to communicate with them.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Quaint Hotel with Good Service
Enjoyed the 3 nights stay with some friends in 2 triple rooms. We felt a bit squeezy with 3 adults and 3 big luggages but the sleep was good. Good shower room with a small bath tub which is separated from the toilet. Very conveniently located near the subway station and several small eateries, Lawson and minimarket.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice. A spacious and well-equipped room. A great location too, very accessible by train and within walking distance of many stores and restaurants One thing that was a bit annoying - I had booked a room with a balcony, but it turns out you weren't allowed to open the door and walk onto the balcony. I also had some issues getting my room cleaned - they just skipped it one day, and then said "You left your room after 11 so it was too late" despite the fact that I left my room around 9:30 However these were relatively minor issues that didn't detract much from the overall experience
Stayed 5 nights in Jan 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice hotel for a cheap price.
Stayed 3 nights in Jan 2018