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Hotel Sails

3.0 star property

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Photo gallery for Hotel Sails

Two single beds and a sofa set provide ample seating for guests in this stylish room.
Hotel Sails features a sleek entrance with a glimpse into the interior, showcasing a bathroom with a blue accent wall and a bench.
Welcome to our reception area, featuring a reception desk, seating area with a bench, and a display of international flags.
Relax in a stylish space with a circular bench, flat-screen TV, and ambient lighting.
Relax in a hot tub on a rooftop deck with a city view.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-chome-6-5 Chikko Minato Ward, Osaka, Osaka, 552-0021
  • Osaka Aquarium Kaiyukan
    ‪5 min walk‬
  • Universal Studios Japan
    ‪2 min drive‬
  • Intex Osaka
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Run of House, Non Smoking 3 to 4 PAX only

  • Sleeps 4
  • 2 Queen Beds OR 2 Double Beds

View all photos for Triple Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Triple Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Executive Twin Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Executive Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Run of House, Non Smoking 1 to 2 Pax only

  • Sleeps 2
  • 2 Queen Beds OR 2 Double Beds

View all photos for Executive Single Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Executive Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Sails

3-star hotel in Minato
Along with a sauna, this smoke-free hotel has laundry facilities and a 24-hour front desk. Self-serve breakfast is free.
Hotel Sails offers 42 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. This Osaka hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a sauna.
Guests can enjoy a complimentary breakfast each morning. This Osaka hotel also offers a sauna and laundry facilities.

Hotel Sails is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Hotel Sails Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 94 out of 110 reviews
Rating 8 - Good. 14 out of 110 reviews
Rating 6 - Okay. 1 out of 110 reviews
Rating 4 - Poor. 1 out of 110 reviews
Rating 2 - Terrible. 0 out of 110 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the hotel rooms, decorated
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really satisfied.
Stayed 1 night in Apr 2025

10/10 Excellent

Nenita

Liked: Amenities
Beautiful hotel with plenty of space.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms and the hotel was right by the subway which made it easy to get around.
Stayed 3 nights in Mar 2025

10/10 Excellent

Xaundra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent atmosphere!

The service was exceptional. The breakfast/snack/drink bar were also amazing. My friends and I were easily able to walk to restaraunts/izakayas and the Osaka Aquarium. Highly highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Isaac

Stayed 2 nights in Jan 2025

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sails was delightful. The staff was very kind and helpful and the rooms were spacious and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Sails Experience was Awesome

Osaka was gorgeous and this hotel didn't hold out in terms of luxurious feels. The beds were very comfortable and the breakfast had cute pasteries and a coffee machine.
Stayed 3 nights in Nov 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service
Very large room. Across the street from the station. Easy walk to the Osaka Aquarium. Staff very helpful and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great location, literally at the step of the metro station. Great aushi restaurant 2 mins away. Huge room. Our favourite stay while we were in Japan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to the train station. Close to restaurants and mall. The only thing I didn't prefer was the hard bed and pillows.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tasha, Berlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful!! Fully upgraded. Great amenities. Staff was informative and wonderful!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rahmi

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps away from subway

Very nice and helpful employees. Our room was clean and spacious even with three twins beds. Free breakfast includes good selection of bread and pastries.
Stayed 5 nights in May 2024

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Anna

Liked: Cleanliness
Hot tub costs extra?! Pretty pathetic breakfast spread. Not what I would expect for cost of the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, very clean and very friendly personal!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nancy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay one night with my family, however best experience ever, I only wish the breakfast would have more diversity, however they only have dry fruits and sweet bread, besides that I love everything of them it was one of my best experiences. Thank you for you services
Stayed 1 night in Jan 2024

10/10 Excellent

Gina Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in Osaka

I highly recommend this hotel!! I love every part of it!! The staff are over the top, their hospitality is superb!! We had a super great time at Hotel Sails Osaka!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Simon, Santa Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely polite and kind. Great service and easy check out. Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice amenities (the pajamas were a nice touch!) and lots of space, simple but tasty pastry breakfast, metro entrance is just outside the hotel (or a 10 minute taxi to Universal Studios Japan). Incredibly nice and helpful staff. Would definitely stay again.
Stayed 2 nights in Oct 2023