HOTEL UNIVERSAL PORT

4.0 star property

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Carib Deluxe Corner Room 4 people- Non-Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Breakfast and dinner served
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
$112
Dec 16 - Dec 17

Explore the area

View in a map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031
  • Place, Universal CityWalk Osaka
    ‪3 min walk‬
  • Place, Universal Studios Japan
    ‪6 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪16 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪29 min drive‬

Room options

Family Room

  • Sleeps 4

Superior Corner Room

  • Sleeps 3

Standard King Room

10.0 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.2 out of 10
Wonderful
(32 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Girly Room

  • Sleeps 4

Ocean Twin Room

  • Sleeps 3

Party Room

  • Sleeps 6

WAKU WAKU Wonder Room

  • Sleeps 3

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

8.6 out of 10
Excellent
(17 reviews)
  • 366 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Quadruple Room (2 Single Beds and 2 Sofa Beds)

9.6 out of 10
Exceptional
(36 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Caribbean Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN DELUXE Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Quadruple Room

9.2 out of 10
Wonderful
(28 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

AEGEAN STANDARD TWIN

9.6 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN STANDARD KING

10.0 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Superior Corner Room

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Corner Room 3 people

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Aegean Superior Corner Room

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Aegean Superior Corner Room 3 people

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room

  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Corner Room 3 people

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room 4 people

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Carib Deluxe Corner Room- Non-Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Twin Beds

Carib Deluxe Corner Room 3 people- Non-Smoking

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Carib Deluxe Corner Room 4 people- Non-Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Party Room 4 people- Non-Smoking

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

Party Room 5 people- Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Large Twin Sofa Bed

Party Room 6 people- Non-Smoking

  • 431 sq ft
  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Large Twin Sofa Beds

Girly Room Non-Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

Girly Room 3 people- Non-Smoking

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

Girly Room 4 people- Non-Smoking

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

WAKU WAKU Wonder Room Non-Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room Non-Smoking

  • 431 sq ft
  • Sleeps 2
  • 3 Twin Beds

Family Room 3 people- Non-Smoking

  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room 4 people- Non-Smoking

  • 431 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Carib SUPERIOR

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Aegae STANDARD TWIN

  • Sleeps 2

Aegae STANDARD KING

  • Sleeps 2

MINIONS ROOM Gru's House

  • Sleeps 4

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4

Aegae Superior Corner

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 4

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About this property

HOTEL UNIVERSAL PORT

4-star hotel in Konohana
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and dry cleaning.
HOTEL UNIVERSAL PORT offers 600 accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HOTEL UNIVERSAL PORT has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Rico rico - This buffet restaurant serves breakfast and dinner.
Acqua - This buffet restaurant serves breakfast only. Open select days.
Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1900 for children
  • Covered self parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for food allergies cannot be accommodated at this property.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

HOTEL UNIVERSAL PORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1120 out of 1498 reviews
Rating 8 - Good. 299 out of 1498 reviews
Rating 6 - Okay. 54 out of 1498 reviews
Rating 4 - Poor. 11 out of 1498 reviews
Rating 2 - Terrible. 14 out of 1498 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when we visited Universal Studios and was very happy with the staff throughout the hotel as well as the proximity to the park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rober

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Jul 2025

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Near Universal Studios.
Stayed 1 night in Aug 2025

10/10 Excellent

Derrian J

Stayed 4 nights in Aug 2025

10/10 Excellent

Irvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday in Osaka

We had a great 3-days stay at the Universal Port hotel. We chose this hotel due to its proximity to Universal Studios and enjoyed every moment there. Everything was excellent, starting from its superb location, with train and metro station very close, extremely helpful staff, spacious family rooms, spotless clean, comfortable beds and pillows and great buffet breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness
Okay
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to Universal Studios City Walk and railway station. Laundry facilities were a bonus. Grandkids enjoyed the Minions theming
Stayed 6 nights in Jun 2025

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for USJ visit!
Stayed 3 nights in Aug 2025

10/10 Excellent

Namkhaisuren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

Hakil, Greenwich

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Qi Jun

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Stayed 1 night in Aug 2025

8/10 Good

Lois

Stayed 4 nights in Jun 2025

8/10 Good

Cara

Traveled with family
Liked: Staff & service
Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Stayed 2 nights in Jul 2025

6/10 Okay

Aunna

Traveled with partner
Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Stayed 2 nights in Aug 2025

6/10 Okay

Nusaiba

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for USJ
Stayed 6 nights in Jun 2025

6/10 Okay

Anita, Las Vegas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping. Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to. Hotel location and breakfast were good.
Stayed 2 nights in Aug 2025

6/10 Okay

Karina

Traveled with family
Liked: Amenities
Disliked: Staff & service
The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Stayed 3 nights in Aug 2025

8/10 Good

Lauren Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Stayed 14 nights in Jul 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shu Chin

Traveled with family
Liked: Amenities
Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.
Stayed 4 nights in Jul 2025