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Mercure Tokyu Stay Osaka Namba

4.0 star property

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Photo gallery for Mercure Tokyu Stay Osaka Namba

Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Premium Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Dotonbori
    ‪1 min walk‬
  • Tsutenkaku Tower
    ‪2 min drive‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds (with Washing Machine)

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Family Room (Privilege, with Washing Machine)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds

  • 581 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (with Washing Machine)

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed (with Washing Machine)

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Mercure Tokyu Stay Osaka Namba

4-star hotel in Minami
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services.

Mercure Tokyu Stay Osaka Namba is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CENTRE M(サントル エム) - This buffet restaurant serves breakfast, lunch, and light fare.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 333 reviews
Rating 8 - Good. 92 out of 333 reviews
Rating 6 - Okay. 37 out of 333 reviews
Rating 4 - Poor. 8 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Location is fantastic. Just directly across the busy Shinsabashi shopping street and Glico man. Also just 3 mins walk to the biggest 24hrs Don DONKI. Surrounded by many eateries. However dislike the housekeeping policy which you have to stick one of 3 signs - Don not disturb, limited housekeeping which means only change towel and trash, or full housekeeping daily before 11am. It’s our relaxing holiday so we usually sleep late and will wake up late and we’ll leave room 12-1pm, which means can’t do full housekeeping. I find it ridiculous to make people leave room by 11am if want full housekeeping service. It’s a holiday and felt restricted. During my stay, they have just upgraded the tv to have extension channels such as Netflix, Disney, and YouTube which is wonderful, otherwise just Japanese channels and Fox News for English only. Front desk staffs are helpful and able speak fluent English. Room is good size and love the bathrobe and shower. Pillows are flat which need to improve. Overall pleasant stay.
Stayed 9 nights in Apr 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Metro pretty close. Beds were on the softer side.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Stayed 3 nights in Apr 2025

6/10 Okay

RASHED

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The best thing is that the location is perfect because everything is close by. Other than that, the bed is not confutable, very noisy at night and I wish there is option for the AC that keeping it on other than auto.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shafia

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible and staff was very friendly and helpful
Stayed 9 nights in Feb 2025

6/10 Okay

ST

Traveled with partner
Disliked: Cleanliness
Toilet smells of urine, asked to clean but did not do a good job and it still smells. Room is dusty (keep sneezing when in the room) The entire property is dark (not bright) hence plenty of spot lights which make the eyes discomfort (too glaring)
Stayed 5 nights in Mar 2025

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Was more of a 4/5star than a 3 . Perfectly located fir all the nightlife and sights
Stayed 3 nights in Mar 2025

10/10 Excellent

Jack

Stayed 4 nights in Mar 2025

10/10 Excellent

Eneraldo, Los Angeles

Stayed 2 nights in Mar 2025

10/10 Excellent

Viet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super well situated. Near lots of shopping and restaurant. The hotel has also a cool vibe to it. I recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Brock and Mel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly place property for exploring Osaka! The room was great… the staff even suggested to send our luggage to the airport for us so we didn’t have to lug it around on trains etc. highly recommend this spot
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Small room in busy area with lots of good restaurants. Easy walk from station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Lana

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Mar 2025

10/10 Excellent

Steven Dexter Tan

Stayed 11 nights in Dec 2024

10/10 Excellent

eva, Windsor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Kittiphan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
good location and very clean.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half a block from some of the best luxury shopping around and only a 5 min walk to Dontobori where you can have loads of fun around Namba station. Also like 10 min walk from the fresh fish markets so that was a great way to start the days.
Stayed 3 nights in Mar 2025