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Moxy Osaka Shin Umeda

3.5 star property

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Photo gallery for Moxy Osaka Shin Umeda

Bar (on property)
Bar (on property)
Elevator
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
7-22-1 Fukushima, Osaka, Osaka, 5530003
  • Umeda Sky Building
    ‪9 min walk‬
  • Grand Front Osaka Mall
    ‪10 min walk‬
  • Osaka Station City
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, City View

  • City view
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, City View

  • City view
  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Moxy Osaka Shin Umeda

3.5-star hotel in Fukushima
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff assistance. Housekeeping is available on request.
Moxy Osaka Shin Umeda offers 288 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with digital channels. Bathrooms include showers, slippers, toilets with an electronic bidet, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This 3.5-star property offers access to 2 meeting rooms and coworking spaces. A bar/lounge is on site where guests can unwind with a drink. This Osaka hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

Moxy Osaka Shin Umeda has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
BAR MOXY - Onsite bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • BAR MOXY

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2020
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed optional service fee is charged for luggage storage on the day of check-in, or check-out. Small hand bags can be stored for no fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 6050 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 33 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Pet fee: JPY 6050 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Moxy Osaka Shin Umeda Hotel
Moxy Osaka Shin Umeda Osaka
Moxy Osaka Shin Umeda Hotel Osaka
Moxy Osaka Shin Umeda a Marriott Hotel

Moxy Osaka Shin Umeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 139 reviews
Rating 8 - Good. 37 out of 139 reviews
Rating 6 - Okay. 10 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Osaka hotel

Really comfortable and well located! We were on our honeymoon, and they gave us additional drink tickets to celebrate. If you’re going to the World Expo, the location is great — it’s in a chiller part of Osaka and not far from the expo site. The room itself was very clean and comfortable, and the staff were great! Highly recommend staying here.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Singed up to Marriott Bonvoy and got early check in and free drinks. Spacious room and food ground floor bar and social area. Stayed in a Moxy in NYC before and Osaka Moxy did not disappoint.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the fact that this place is so brilliantly decorated, the staff at the Moxy treated us so well. Mai and Antonio have to get a mention as well as Chef Sergio for hooking me up with a late night off menu grilled cheese. And there is free Pong and a very cool old school Super Mario Pinball machine. Amenities are great and access to Umeda is walkable and the food options around Fukushima are insane. Get coffee at the wEstern cafe near the 7-11. You won't regret it.

10/10 Excellent

Rada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Elise

Stayed 2 nights in Apr 2025

6/10 Okay

Ashley, Brockton

Liked: Cleanliness, property conditions & facilities
We were part of a group tour and spent one night there. We stayed an extra night as it said it could accommodate 3 people. We paid an extra person fee when we booked. When we went to check out of the first room, We were told we needed to pay 3000 yen to hold out luggage, which I thought was weird since we were already guests and we spoke with the front desk the night before. When we came back to re-check in, we were told we had an additional fee of 4800 yen to pay for the additional person. I explained no one mentioned that beforehand and we already paid a fee online. Staff told me it was a labor fee because they needed to bring an additional bed up to the room. I explained I have never heard of a labor fee and it was not listed anywhere. The staff agreed that it was not listed anywhere online and they should update it. I explained since it was not listed anywhere, we shouldn’t have to pay. She got a manager who also admitted this fee was not documented anywhere online and “it may make you confused”. I explained I was not confused as the information was nonexistent. He agreed and still expected me to pay. I explained I would be telling the tour company not to recommend them for additional stays as this problem took about 25 minutes and was a lot of back and forth. The manager then stated “can I please offer you a discount?”. I explained I would pay whatever at this point as I just wanted to get into our room. He discounted the fee but I still don’t understand why we paid.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great. Right next to the train station and staff was super helpful and friendly.
Stayed 7 nights in Mar 2025

6/10 Okay

Harriet

Liked: Property conditions & facilities
Ok. Check in tried to change me for the stay when I’d already paid on Expedia. Room smelt funny. Bed is comfy and shower pressure is excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Amazing staff very helpful. Front desk gracious and kind. Highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kahlik

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a good location! Food and drinks all day and night made life a lot easier when traveling
Stayed 5 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the vibe. Seems to attract a young crowd 20-30s and the lobby. 24 hour bar is a very nice touch
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels location was great in regards to access to both Osaka Station and Fukushima Station. From either train station, you can get anywhere in Osaka and outlining areas quite easily. The area is entirely walkable with tons of eateries and bakeries to choose from. We used Osaka as our mainstay and did day trips to other cities and it worked out perfectly. The staff were great… so friendly and offered many suggestions of places to eat and see. They were extremely helpful making phone calls to help us locate a bag we left behind on the Shinkansen from Haneda to shin-Osaka after our extremely long international flight plus the train ride in. We collected our bag, the next morning, with all items (big and small) accounted for, thanks to their help. Moxy rocks!! Highly recommend
Stayed 9 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut gelegen, ÖPNV keine 5 Minuten vom Hotel entfernt. Zimmer sind klein, aber sehr schön eingerichtet.
Stayed 3 nights in Oct 2024

6/10 Okay

Rolanda

Traveled with group
Liked: Staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
property was amazing
Stayed 2 nights in Sep 2024

8/10 Good

gerald, parkland

Liked: Cleanliness, staff & service, property conditions & facilities
Cool vibe and friendly staff. Location is a bit far from major tourist spots but it seems like everything in Osaka is spread out decent value for money. Room was a small but clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristian

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room with an amazing shower. Great buffet breakfast before our adventures and great staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah Wai Kay

Stayed 2 nights in May 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024

10/10 Excellent

Ces

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because on the Internet, (1) it looks like it’s close to JR lines ( Osaka Station and Fukushima Station ); (2) they have a queen bed which I found rare when looking at hotels; and (3) they have free breakfast. This delivered on all three plus more. The vicinity is very clean and trendy and the staff are very accommodating. Check in and check out was a breeze and if you ask them how you can get a taxi to a train station, they will call one for you. We very much enjoyed our stay here. Thank you!
Stayed 6 nights in Mar 2024