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Namba Oriental Hotel

4.0 star property

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Photo gallery for Namba Oriental Hotel

Front of property
1 bedroom, premium bedding, down comforters, blackout drapes
1 bedroom, premium bedding, down comforters, blackout drapes
Breakfast served
1 bedroom, premium bedding, down comforters, blackout drapes

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
2-8-17, Sennichi-Mae, Chuo-ku, Osaka, Osaka-fu, 542-0074
  • Dotonbori
    ‪3 min walk‬
  • Tsutenkaku Tower
    ‪20 min walk‬
  • Osaka Castle
    ‪9 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Quality Corner Suite Triple, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Quality Corner Suite Triple, Non Smoking with Welcome Lounge and Laundry Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 3 Twin Beds

View all photos for Quality Deluxe Triple, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Quality Deluxe Triple, Non Smoking with Welcome Lounge and Laundry Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Room, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Premium Triple Room, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 7
  • 3 Twin Beds

View all photos for Garden Deluxe Triple, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Garden Deluxe Triple, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple, Oriental Floor, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Deluxe Triple, Oriental Floor, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 7
  • 3 Twin Beds

View all photos for Oriental Premier Residence, Non Smoking with Welcome/ Laundry Lounge Access (Special Offer 3N)

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Premier Residence, Non Smoking with Welcome/ Laundry Lounge Access (Special Offer 3N)

  • Sleeps 8
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Oriental Quality Twin, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Quality Twin, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple, Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Deluxe Triple, Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Twin, Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Twin, Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Twin, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Twin, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Quality King, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Quality King, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Oriental Queen, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Queen, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Oriental Grand Residence, Non Smoking with Welcome/Laundry Lounge Access (Special Offer 3Nt)

  • Sleeps 8
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 2 Twin Sofa Beds

View all photos for Oriental Grand Residence, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Grand Residence, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 560 sq ft
  • Sleeps 8
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 2 Twin Sofa Beds

View all photos for Oriental Queen, Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Queen, Smoking with Welcome Lounge and Laundry Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Oriental Premier Residence, Non Smoking with Welcome Lounge and Laundry Lounge Access

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Premier Residence, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 8
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Oriental Grand Residence, Non Smoking with Welcome Lounge and Laundry Lounge Access (3Nights)

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Grand Residence, Non Smoking with Welcome Lounge and Laundry Lounge Access (3Nights)

  • Sleeps 8
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 2 Twin Sofa Beds

View all photos for Oriental Premier Residence, Non Smoking with Welcome/ Laundry Lounge Access (Special Offer 3Nt)

1 bedroom, premium bedding, down comforters, blackout drapes

Oriental Premier Residence, Non Smoking with Welcome/ Laundry Lounge Access (Special Offer 3Nt)

  • Sleeps 8
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Oriental Quality Floor Deluxe Triple Room

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Oriental Quality Floor Deluxe Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Oriental Quality Floor Executive Premier Triple Room

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Oriental Quality Floor Executive Premier Triple Room

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Quality Floor Double with Extra Bed

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Oriental Quality Floor Double with Extra Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Run Of House No Smoking

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Run Of House No Smoking

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Oriental Quality Floor Deluxe Triple with Extra Bed

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Oriental Quality Floor Deluxe Triple with Extra Bed

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Oriental Quality Floor King Room

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Oriental Quality Floor King Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Oriental Floor Deluxe Triple Room Smoking

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Oriental Floor Deluxe Triple Room Smoking

  • Sleeps 4
  • 3 Twin Beds

View all photos for Oriental Floor Deluxe Triple Room Non smoking

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Oriental Floor Deluxe Triple Room Non smoking

  • Sleeps 4
  • 3 Twin Beds

View all photos for Oriental Floor Queen Room-No smoking

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Oriental Floor Queen Room-No smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Oriental Quality Floor Twin Room

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Oriental Quality Floor Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Oriental Floor Twin Room-No smoking

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Oriental Floor Twin Room-No smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Floor Premier Corner Triple Room

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Oriental Floor Premier Corner Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Oriental Floor Deluxe Triple with Extra Bed Smoking

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Oriental Floor Deluxe Triple with Extra Bed Smoking

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Oriental Floor Garden Deluxe Triple Room

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Oriental Floor Garden Deluxe Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Oriental Floor Twin Room-Smoking

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Oriental Floor Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Floor Deluxe Triple with Extra Bed

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Oriental Floor Deluxe Triple with Extra Bed

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Oriental Floor Deluxe Triple with Extra Bed Non smoking

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Oriental Floor Deluxe Triple with Extra Bed Non smoking

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Floor Corner Triple Room

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Oriental Floor Corner Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Oriental Floor Queen Room-Smoking

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Oriental Floor Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Oriental Floor Premier Corner Triple with Extrabed

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Oriental Floor Premier Corner Triple with Extrabed

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Quality Floor Twin with Extra Bed

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Oriental Quality Floor Twin with Extra Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Oriental Floor Garden Deluxe Triple with Extrabed

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Oriental Floor Garden Deluxe Triple with Extrabed

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Oriental Premier Residence

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Oriental Premier Residence

  • Sleeps 6

View all photos for Oriental Grand Residence

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Oriental Grand Residence

  • Sleeps 6

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About this property

Namba Oriental Hotel

4-star hotel in Namba
This hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Namba Oriental Hotel offers 267 accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

Namba Oriental Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bloom Field DINING - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bloom Field DINING

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older, and children 6 and younger, included in the reservation. Breakfast fees apply for guests ages 7-12 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Crib (infant bed) fee: JPY 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Namba Oriental
Namba Hotel
Namba Oriental
Namba Oriental Hotel
Oriental Hotel Namba
Oriental Namba
Oriental Namba Hotel
Namba Oriental Osaka
Namba Oriental Hotel Hotel
Namba Oriental Hotel Osaka
Namba Oriental Hotel Hotel Osaka

Namba Oriental Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1181 reviews
Rating 8 - Good. 350 out of 1181 reviews
Rating 6 - Okay. 119 out of 1181 reviews
Rating 4 - Poor. 35 out of 1181 reviews
Rating 2 - Terrible. 40 out of 1181 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

jetan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
THE ROOM WE WERE ASSIGNED SMELLED OF SEWAGE, THE CARPETS WERE HEAVILY STAINED, AND THE WALLS WERE EXTREMELY DIRTY. WE NOTIFIED THE RECEPTIONIST IMMEDIATELY. HOTEL MANAGEMENT WENT ON TO SAY THERE WERE NO OTHER ROOMS OF THE SAME TYPE AVAILABLE. WE ENDED UP HAVING TO PAY AN ADDITIONAL $500 DOLLARS FOR A ROOM THAT DID NOT SMELL.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot to explore the markets and food area
Stayed 2 nights in Apr 2025

10/10 Excellent

Hyelim

Stayed 2 nights in Apr 2025

10/10 Excellent

James, fall river

Stayed 7 nights in Apr 2025

10/10 Excellent

Carson

Stayed 2 nights in Apr 2025

10/10 Excellent

Yongjun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and amenities really amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

jasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel to stay, very convenient with everything great facilities. we will definitely stay here again when we visit osaka.
Stayed 3 nights in Apr 2025

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We requested a room for 3 adults and one child for every hotel in every city we visited in Japan and this was the only hotel that only provided 3 beds and that only included breakfast for 3 people. We spent 3 rather uncomfortable nights and had to pay for my daughter’s breakfast. The staff at the reception was not very empathetic. The rooms are a bit run down. The food is good and the staff in the restaurant is very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Apr 2025

10/10 Excellent

Eleanor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great rooms that are quiet, even on a busy street (at least courtyard facing rooms are quiet!). It's in the middle of a very busy walking street, so anything you need is just outside. The entrance to the underground mall is half a block down and within that mall is the metro station. You simply walk by a line of underground shops to get there. We particularly loved the lounge at night. Has a very nice offering of snacks, dessert waffles with toppings, and drinks (alcoholic and non-alcoholic). This was wonderful after long days of touring Osaka, so thank you for providing that lounge! We also appreciated the free laundry room with many machines. It has a very cool vacuum sealer machine to reduce the size of your garments in your suitcase. Wish we had used it, but definitely appreciated being able to do our laundry!
Stayed 3 nights in Apr 2025

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located right in the shopping area of Osaka with dontonbori a couple minutes walk. The rooms were clean and the only downside was on the floor I was placed on the hall smelled like tobacco. My room was a non smoking room and I’m not sure if they have some smoking rooms available or not but it did have a light smell of it. Overall the staff were amazing. The room was clean and they had great amenities, toothbrush, wash cloth, razor, hair restraint. Overall would come back.
Stayed 2 nights in Apr 2025

10/10 Excellent

CHIA SHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Leslie

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were friendly and accommodating. We have a very nice experience with the staff. Great location, can’t beat that. Accessible to shops, restaurants and more. They have 24hour laundry free of charge and welcome lounge, great addition to their amenities. Though we didn’t got a chance to use it. The reception area is very spacious and clean. They have separate elevators going to rooms. The downside (for us) was, the room was dirty, especially the carpet. It doesn’t look like it was cleaned before we checked in and was not maintained properly. But the room we’re in was very spacious (it was on the top floor), which I didn’t expected it to be. Also, the water pressure is low and the shower head holder is fix. Hopefully, they will monitor the maintenance of each and every room. It is very important for traveller, most especially for families, to have a nice, clean room to stay and sleep in after a tiring day.
Stayed 1 night in Apr 2025

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to dinning options and point of interests.
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is right in the middle of a crazy, busy mall, so be prepared for that. You can hear the street sound from your room. But, it also means you're close to the action. It is a great hotel with good amenities. Laundry and guest room facilities in particular were a great touch.
Stayed 4 nights in Mar 2025

6/10 Okay

shilpa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room was not very clean, the comforter had fresh stains, there were hair on pillows; though bathroom was clean. We didn’t know there were welcome snacks. The hotel location was great, and the hotel had good facilities.
Stayed 1 night in Apr 2025

8/10 Good

Jannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Triple Share and still had some space!

The hotel is in a fantastic location and easily accessible from the metro station. Lots of facilities available. Best part is that the beds are comfortable and even with 3 beds in the room we had space to function. This hasn’t been the case in most of the hotels we’ve stayed in on this trip. The breakfast is excellent too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel access is easy to Namba station, dotonburi, kurumon market, and other nearby areas. The entrance, lobby, dining area, 3rd floor guest rooms and laundry room was renovated recently and is much better from our last stay in 2023. Hopefully the rooms from the 4th floor up are the next big upgrade. They had a great breakfast buffet to get your day started Overall great area to stay, has great strategic location. I have recommended this hotel to friends and family for their stay when visiting Osaka.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ju Hyeun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Douglas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Location for the win, stains for the fail.

Excellent location in the heart of the action. Happy hour lounge access was a nice perk as well. But, the room was small with stains all over the carpet. Pretty gross overall aside from the location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Diane

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stayed a night in Osaka and the room they assigned us to had no electricity in the restroom and the room smelled awful. We were offered a suite and paid for the difference. I was hoping to get the free upgrade but was not given that. Breakfast was great but was very disappointed in the first room assigned to us. Super small, no electricity and smelled terrible. If we came back, we would stay in the suite again. The area around the hotel was amazing
Stayed 1 night in Apr 2025

2/10 Terrible

Alfan

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Beware if you are traveling with family : They have two twin bed rooms but the beds are much smaller than what I’m used to. And they don’t have a concept of an extra bed in this hotel apparently. So you’re stuck making do with what you have. I’m an Expedia gold member and in spite of that I did not get room upgrade. Before telling them I’m eligible, I had asked them and they said they have a 4 bed room available if I pay additional USD 430 but when I asked for upgrade as Expedia gold, they said it’s not available. Wish the staff was friendlier and was more accommodating of situations especially when traveling with family. The main good part is the location. It’s perfect in terms of accessibility to dotombori market and easy access to train for other spots. Lots of places to eat right around the hotel. Absolutely amazing location.
Stayed 2 nights in Apr 2025