Oriental Hotel Universal City

4.0 star property

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

Property entrance
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Lobby
Reception
Daily buffet breakfast (JPY 3300 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Universal Studios Japan
    ‪3 min walk‬
  • Osaka Aquarium Kaiyukan
    ‪3 min drive‬
  • Kyocera Dome Osaka
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(27 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(10 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 581 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Bed and 1 Queen Bed

[Non-smoking] Moderate twin

  • Sleeps 4

Family Room(Moderate Twin Connecting)

  • Sleeps 8

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Twin Beds

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Twin Beds OR 3 Twin Beds and 2 Twin Sofa Beds

Similar properties

About this property

Oriental Hotel Universal City

4-star hotel in Konohana
This smoke-free hotel features a restaurant, a snack bar/deli, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a 24-hour front desk are onsite. Change of towels is available on request.
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Oriental Hotel Universal City is a smoke-free property.

A complimentary manager's reception is offered each day.
Oriental Hotel Universal City has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 884 reviews
Rating 8 - Good. 206 out of 884 reviews
Rating 6 - Okay. 82 out of 884 reviews
Rating 4 - Poor. 27 out of 884 reviews
Rating 2 - Terrible. 26 out of 884 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andreas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
close to the park
Stayed 4 nights in Apr 2025

10/10 Excellent

Thuy Huong Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family accommodation just a short stroll from Universal Studios. The breakfast buffet was really nice and catered to western and eastern cuisine. The free drinks and sweets during certain hours was a bonus too!
Stayed 2 nights in Apr 2025

6/10 Okay

Thy Ly

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom is tiny, Carpets smell and made us all sneeze & sick everyday. If you have allergies, dont stat here. The only good thing is the location...shops all around and close to Universal
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this property, minus the fact that the beds were not very comfortable. However, that seems to be the case in other properties in Japan. Aside from the uncomfortable beds, our stay was fantastic. The staff and the people of Japan, in general, were friendly! The breakfast was delicious as there was something for everyone in my family to eat. I would recommend this property to all who plan to stay in this area of Osaka.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dinesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the Universal City station and Universal Studios. Lots of dining options and amenities. But very quiet inside (i.e insulated). Breakfast and staff were fantastic too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 9 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Janisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Ching Mang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient located, closed to both metro station and UNJ. Staff were friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient if you are going to Universal, the bathroom is kind of tiny but manageable and there is no closet. Only stayed 2 nights so it was not bad. AC does not work so if you are going during the summer I would expect you will be warm.
Stayed 2 nights in Apr 2025

8/10 Good

Satoshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駐車場代以外は大変満足しています

コネクティングルームはとても快適に過ごせ、家族も喜んでおりました。 朝食も充実しており、満喫させていただきました。 1点だけ、駐車場代が聞いていた金額と異なっておりました。 伺っていたのは、入庫から24時間で3,000円、以降は30分ごとに500円とのことでした。 今回は4/1 5:28~4/3 12:44まで利用したので、 24時間×2+7時間16分となり、高くても3,000×3で9,000円になるかと思っていましたが、実際の料金は15,900円でした。 ホテルの会員登録特典でサービス券を2枚頂いていたので、費用は軽減されて5,300円になりましたが、少し違和感が残りました。 事前精算機があれば、フロントに質問に行こうと思いましたが、駐車場の出口にしか精算機がないので、やむなく支払う形となり、そこだけ残念でした。 それ以外はとても満足しています。
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Stayed 2 nights in Mar 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being at city walk was amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Jackielou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay easy access to USJ
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bead, the amenities and the friendly staff. Will be back again soon!
Stayed 2 nights in Mar 2025

8/10 Good

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Universal! Loved that walking out of hotel turning right put you at City walk and could pretty much see Universal. From our room we couls see Harry Castle and a bit of Mario Land. Breakfast buffet was awesome and kids loved it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Inthanom

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great value . Great hotel well equipped with everything close by . Excellent theme park hotel .
Stayed 1 night in Mar 2025

10/10 Excellent

Chi Man

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super convenient! Only 5 mins walk to USJ. Room is spacious and clean. Easy to communicate with staff in English.
Stayed 2 nights in Mar 2025

10/10 Excellent

Suzana

Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy. Hard to get into restaurants around the park at dinner time. The breakfast is amazing.
Stayed 6 nights in Mar 2025