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Oriental Hotel Universal City

4.0 star property

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Photo gallery for Oriental Hotel Universal City

Interior
Property entrance
In-room safe, blackout drapes, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Universal CityWalk Osaka
    ‪1 min walk‬
  • Universal Studios Japan
    ‪3 min walk‬
  • Solaniwa-Onsen Osaka Bay Tower
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking

  • 581 sq ft
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

View all photos for Family Room, Non Smoking (For 7 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (For 7 People)

  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 5 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 5 People)

  • 377 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room (For 4 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room (For 4 People)

  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Moderate Double, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Double, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 3 People)

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 1-2 people)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 1-2 people)

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room

  • 581 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking (For 5 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (For 5 People)

  • 581 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 3 People)

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for Premier Twin Room (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room (For 3 People)

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 4 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 4 People)

  • 377 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (For 3 People)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Twin Room (For 1-2 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room (For 1-2 People)

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (For 6 People)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (For 6 People)

  • 581 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Bed and 1 Queen Bed

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Twin Beds OR 3 Twin Beds and 2 Twin Sofa Beds

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About this property

Oriental Hotel Universal City

4-star hotel in Konohana
This smoke-free hotel features a restaurant, a snack bar/deli, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a 24-hour front desk are onsite. Change of towels is available on request.
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Oriental Hotel Universal City is a smoke-free property.

A complimentary manager's reception is offered each day.
Oriental Hotel Universal City has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 402 out of 686 reviews
Rating 8 - Good. 172 out of 686 reviews
Rating 6 - Okay. 69 out of 686 reviews
Rating 4 - Poor. 20 out of 686 reviews
Rating 2 - Terrible. 23 out of 686 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel D

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay for five days, easy to get to universal studios and right next to the train station for traveling.
Stayed 4 nights in Nov 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed

Traveled with family
Liked: Amenities
Rooms are small
Stayed 1 night in Oct 2024

10/10 Excellent

Dr Hay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Would help if they provide leg massager instead of leg exercise balancing equipment in the room. Love the bath rub with bath salt provided
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night and one day at Universal Studios Japan. The room was clean and comfortable. The best part of the stay was the delicious complimentary breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

V. Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

4/10 Poor

Ashleigh

Disliked: Staff & service
We encountered an incredibly rude staff member who made a member of our group cry and tried to charge us an extra fee which went against both the website and booking information. When this staff member went on break we asked other staff who said there was no extra fee and were much kinder. Breakfast was tasteless and nothing seemed fresh (donuts etc were frozen in the middle). Very expensive for what it was. We were really disappointed and wouldn’t stay there again. We were so disappointed we asked for a refund As we wouldn’t be returning for the breakfasts on the following days but as we do not speak Japanese it was hard to question.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, in universal city
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura m

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to universal and shops. I loved the breakfast and the storage for my belongings prior to checking in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport from Kansai was straight forward with a bit of walk from bus to the hotel. Plenty of shops nearby and the breakfast was excellent. Must get to breakfast area by 7am, otherwise too many people. Universal studies just around the corner.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The location was within a minute to USJ entrance and the breakfast buffet was superb! The staff were all very helpful and friendly. The amazing part of this hotel was we were able to re-enter the USJ park the same day! Highly recommend to families with kids especially if you want to take a mid day break to rest in the hotel and head back to USJ at night time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
We early arrived but could not check in until 3:00. This is too late. Hotels.com needs to help us with this. No restaurant or room service after breakfast. No place to eat dinner. All restaurants close at 10:00 pm even though every one of them says open until 11:00. 3 single beds squashed into a room. What a joke, except I paid a lot so it wasnt funny.
Stayed 1 night in Aug 2024

8/10 Good

Jalin

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Wing Suet

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is very small but clean and very close to Universal Studio.
Stayed 3 nights in Aug 2024

4/10 Poor

Cesar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I have stayed at the hotel at least 4 times before and this time the room was dirty with bunches of hair on the carpet and bed sheets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable for the area. Tucked away and feel very private. Room is a bit small but we didn’t spend time in the room anyway. Staff responded quickly when we forgot stuff in our room. When we came back we got our stuff back and was grateful. Staff spoke great english.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhuyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. We will stay again!
Stayed 4 nights in Jul 2024