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Osaka Joytel Hotel

3.5 star property

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Photo gallery for Osaka Joytel Hotel

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Point of interest
View from property
Desk, laptop workspace, blackout drapes, soundproofing
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
1-2-1 sinkitajima Suminoe-ku, Osaka, Osaka-fu, 559-0024
  • Tsutenkaku Tower
    ‪8 min drive‬
  • Yanmar Stadium Nagai
    ‪9 min drive‬
  • Universal Studios Japan
    ‪11 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Japanese Modern Forth, Non Smoking

Renewal Japanese Modern Forth, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Renewal Japanese Modern Forth, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Twin Room, Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Economy Twin Room - Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room - Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room -Non-smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Single Room -Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Triple Room - Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room - Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Triple Room - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room - Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room - Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room - Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room - Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room - Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Hollywood Twin Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Moderate Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Moderate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin

Desk, laptop workspace, blackout drapes, soundproofing

Family Twin

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese-Style Room with Bath

Interior

Japanese-Style Room with Bath

  • Sleeps 5
  • 5 Twin Futons

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About this property

Osaka Joytel Hotel

3.5-star Osaka hotel, connected to a rail/subway station in Suminoe
An indoor pool, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a sauna, and self parking. Housekeeping is available once per stay.
Osaka Joytel Hotel offers 229 air-conditioned accommodations with slippers and hair dryers. 50-inch LCD televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a grocery/convenience store. Wired and wireless Internet access is complimentary. In addition to an indoor pool, Osaka Joytel Hotel provides a health club and a sauna. Event facilities measuring 388 square feet (36 square meters) include conference space. This family-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge). Guests can use the health club at a partner property.

Osaka Joytel Hotel has designated areas for smoking.

Japanese breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
Dining Sazanka - This restaurant specializes in Japanese cuisine and serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 800 per night)

Food and drink

  • Japanese breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; JPY 1,650 for adults and JPY 1,650 for children
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dining Sazanka

Things to do

  • Bicycle tours
  • Games
  • Health club
  • Indoor pool
  • Karaoke
  • Pachinko
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Table tennis

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 388 square feet of conference space
  • Meeting room

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans will receive a set menu instead of buffet breakfast until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 800 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Joytel
Best Western Joytel Hotel
Best Western Joytel Hotel Osaka
Best Western Joytel Osaka
Best Western Osaka
Best Western Osaka Joytel
Joytel Osaka
Osaka Best Western Joytel
Best Western Joytel Osaka Hotel
Joytel Hotel
Osaka Joytel
Joytel
Osaka Joytel Hotel Hotel
Osaka Joytel Hotel Osaka
Osaka Joytel Hotel Hotel Osaka

Osaka Joytel Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 288 reviews
Rating 8 - Good. 135 out of 288 reviews
Rating 6 - Okay. 50 out of 288 reviews
Rating 4 - Poor. 17 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay for me, but everything was great, staff was very helpful and my room and facilities were clean and tidy. Thank you guys!
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Terrible sleep.
Great hotel. Bed was uncomfortable and only one pillow.
Stayed 4 nights in Apr 2024

8/10 Good

David

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and well kept, although the furniture could use a bit of renewing. It’s very spacious and the view from the room is nice. Staff are very nice and helpful. Hotel is very close to suminokoen station, and close to stores like daiso, lotteria and donki. I had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and efficient check in. Good buffet breakfast and some restaurants nearby for meals
Stayed 3 nights in Oct 2023

8/10 Good

Hossam

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, next to train station. Good shopping, good eats .
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok
Don't enjoy waking up by loud guests and walking into a hallway of smoke. Room was large. Breakfast was not that good and had to travel to go anywhere but be back by 10pm cause of last subway

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rasika Asanga, Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, boring location.
Hotel was nice enough. Fairly decent sized rooms, certainly bigger than the hotels in Tokyo. Very clean. Decent breakfast. Only disappointing thing was the location. There really isn't that much to do. Thankfully the hotel is next to a station

8/10 Good

Howard, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Subway
Easy to find location. Close to subway with easy access to all of Osaka. Room is clean and neat. Breakfast is great but some of the customers are from countries without good manners or common courtesy.

8/10 Good

Verified traveler

Hotel near a railway station
Bets western not clearly mentioned. Actual name Oskar dreams. Very close if you get out of station by exit 5. Otherwise have to drag luggage up stairs. No elevator or escalator. Double rooms are of different sizes. Have to check the size. Otherwise really small.

8/10 Good

Chelsea, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall reasonable, clean and simple stay in a city lacking in nice and affordable accommodation.

10/10 Excellent

Sie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location...great hotel
Arrived there and was greeted by their professional staff. They helped us with all of our needs and any questions that we had. The rooms were very clean and the staff did an exceptional job of keeping our rooms full of the things we needed.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ming Han, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
not bad, nice try
it was nice, the view from the room is great, clean room and friendly staffs

6/10 Okay

tshan, Singapore

Liked: Staff & service
Reasonable price with amenities to food and shops
The hotel is situated near the subway. Have dining options nearby and good store that stay open late with a variety of things. Free wifi in room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

SuperWorld Traveler 2014

Liked: Cleanliness, staff & service, room comfort
Check-in no problem
Make sure to print your reservation ticket in advance to help make sure your check-in process is quick.

6/10 Okay

slizama, Saipan

Liked: Cleanliness
Good location for Shopping and Restaurant
If I need to do immediate reservation, I might choose this hotel.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
The room was dirty for Japanese standards. The hotel looked a bit tired, especially the carpets in the bedrooms. The area where the hotel was located was very practical: loads of nice, affordable restaurants. Excellent located next to station. Very good parking facilities.

8/10 Good

Teo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money hotel
the air conditioning could be improved, the room was stuffy and hot. Location of hotel is good with lots of food choices around. It is a bonus that Daiso is downstairs.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
It was a very good stay, the room is incredibly comfortable and quite large. It is in a really good location with many restaurants (Mastuya and Rikuro bakery) and stuff to go see (Suminoe temple/park). We could have taken a train from the airport, but opted for a taxi instead. It costs us around 12000 yen. We arrived around 9am, and checkin isn't until 3. They were unable to give us a room until 2pm, which was very nice of them. They didn't have any English speakers on staff until around 1pm, so it was difficult for us to understand how long we needed to wait unil something was ready. Overall, 4/5