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PORTA INN bentencho

3.0 star property

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Photo gallery for PORTA INN bentencho

Exterior
In-room safe, desk, soundproofing, free WiFi
Front of property
Lobby
Economy Triple Room | In-room safe, desk, soundproofing, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-9-22, Namiyoke Minato-Ku, Osaka, Osaka, 552-0001
  • Kyocera Dome Osaka
    ‪12 min walk‬
  • Osaka Aquarium Kaiyukan
    ‪4 min drive‬
  • Universal Studios Japan
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, desk, soundproofing, free WiFi

Economy Quadruple Room

  • 366 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, soundproofing, free WiFi

Economy Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room (Single Use)

In-room safe, desk, soundproofing, free WiFi

Economy Double Room (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room

In-room safe, desk, soundproofing, free WiFi

Economy Double Room

8.0 out of 10
Very good
(4 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, desk, soundproofing, free WiFi

Economy Twin Room

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Room 5

Japanese Western Room 5 | In-room safe, desk, soundproofing, free WiFi

Japanese Western Room 5

  • 753 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Japanese Western Room 6

Japanese Western Room 6 | In-room safe, desk, soundproofing, free WiFi

Japanese Western Room 6

  • 753 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

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About this property

PORTA INN bentencho

3-star hotel in Minato
Along with a 24-hour fitness center, this smoke-free hotel has self parking and concierge services. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Limited housekeeping is available.
PORTA INN bentencho offers 162 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Osaka hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

PORTA INN bentencho is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,200 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 2200 per night (in/out privileges)
  • Facilities fee: JPY 1100 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

PORTA INN Osaka
PORTA INN bentencho Osaka
PORTA bentencho Osaka
PORTA bentencho
Hotel PORTA INN bentencho Osaka
Osaka PORTA INN bentencho Hotel
Hotel PORTA INN bentencho
PORTA INN
PORTA INN bentencho Hotel
PORTA INN bentencho Osaka
PORTA INN bentencho Hotel Osaka

PORTA INN bentencho Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 165 reviews
Rating 8 - Good. 63 out of 165 reviews
Rating 6 - Okay. 10 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area and it was such a beautiful hotel. The staff was amazing and helped us many times.
Stayed 4 nights in Apr 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Things I liked- Close to transit, friendly staff, quiet, and had a laundry room. But the bed was hard

10/10 Excellent

Jesse K.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our very first time in Osaka, we selected this for its proximity to the Bentencho station on the Osaka loop. Nice business hotel, received our delivered luggage from Kansai Airport, fantastic room on the 14th floor that was very chic for our traveling family with a great view of Osaka, and the breakfast was a nice selection. Definitely would stay again when in Osaka!
Stayed 2 nights in Apr 2025

8/10 Good

Ichi, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is near train station and few restraints near hotel.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at this location, quiet, clean and nice location.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

:) great stay! Would recommend
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Juhyung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here is perfect. The room was clean and quite. Especially, I really satisfied with their service. I forgot to bring my valuable item in the room. However they kept it and helped me to find it. I really appreciated their kind service.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fitness is not free

I picked this hotel because of fitness but hotel crew said charge $15, I was so disappointed Hotel crews said they informed that info to Hotels.com Unfortunately I couldn’t find any notice when I made a reservation Do not forget that it's not free
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved staying here. The location of the hotel is close to the station, thus making it easy to travel. The room is quite big and comfortable. Staff members are really kind. このホテルに泊まるのが最高でした。駅から近く、コンビニもすぐ近く。みんな親切で、部屋は広かった。
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

So-so but clean

This is a good place to stay overnight but not very comfortable. The bed was hard and the bathroom was tiny. But the hotel is new and very clean. Breakfast was not great and it was very crowded. The food was sort of cafeteria style. This may be a design flaw of the hotel, being so large of a building with such a small breakfast area.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Kwang Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Typical motel room in Japan. Issue with wifi, didn't connect for me
Stayed 1 night in Oct 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable bed. Plenty of food choices nearby.
Stayed 1 night in Oct 2018

8/10 Good

Doug, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - just off Osaka Loop Line subway (about 2 min from Bentecho station). Laundry on site and free (Japanese style) breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still new hotel, room is large, too quiet Bet is big too
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great experience. highly recommended. See below. Not sure what else I can say. I have said everything I want to say below.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended and great value for money.

I couldn't believe my luck in booking this hotel and will definitely stay here again if I ever return to Osaka. This hotel has a really good location - it is right next to a train station (Bentencho) that services the JR Airport line (so you can catch the train from the airport to Bentencho). You can see the hotel from station exit number 4. It also services the subway Chuo line and is just a few quick stops from Hommachi on the Midosuji line - central to all the action in Osaka. The hotel itself is on a street with quite a few Japanese eateries, and also just around the corner from a convenience store.
Stayed 7 nights in May 2018

10/10 Excellent

Tenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Huang-Yu

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

整體很好，但很多服務要額外收費

寄放行李和額外的毛巾都要收費
Stayed 6 nights in Apr 2025

10/10 Excellent

Satomi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ライブ観戦のために宿泊しました。おにぎり、パン、スープなどの軽朝食が無料で食べれます。弁天町駅が目の前でとても便利です。スタッフも感じが良い方が多かった。
Stayed 1 night in Apr 2025

10/10 Excellent

Ko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

KAZUYO

Disliked: Cleanliness, property conditions & facilities
客室内に下水の臭気が漂っているが、窓はガムテープで止められており開けない。帰りに荷物の宅配を頼むと手数料がかかる。
Stayed 1 night in Mar 2025

10/10 Excellent

YUMIKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
USJ旅行の際に2泊しました。 結論、こちらで大正解です！本当に近いし、海遊館などの他の観光地にもアクセスが良かったので、効率よく行動できました。
Stayed 2 nights in Mar 2025