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Sheraton Miyako Hotel Osaka

4.0 star property

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Indoor pool, open 8 AM to 9 PM, lifeguards on site
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Banquet hall
Indoor pool, open 8 AM to 9 PM, lifeguards on site
Sauna, hot tub, body treatments, aromatherapy, reflexology

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Pool

Explore the area

Map
6-1-55 Uehommachi, Tennoji-ku, Osaka, Osaka-fu, 543-0001
  • Dotonbori
    ‪15 min walk‬
  • Kuromon Ichiba Market
    ‪16 min walk‬
  • Nipponbashi
    ‪19 min walk‬
  • Osaka (ITM-Itami)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Twin Bed

Premium Room, 1 Twin Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort premium room, 2 single beds, non smoking

Comfort premium room, 2 single beds, non smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort premium room, 2 single beds, non smoking

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

Premium Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

Junior Suite, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Twin Beds, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Suite, 2 Double Beds

  • 667 sq ft
  • Sleeps 2
  • 2 Double Beds

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Down comforters, in-room safe, desk, blackout drapes

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  • Pool
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  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1200)
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$466 total
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About this property

Sheraton Miyako Hotel Osaka

4-star Osaka hotel, connected to a rail/subway station in Tennoji
This hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 12 years old are not allowed in the swimming pool.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Miyako Hotel Osaka features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 11108 square feet (1032 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Sheraton Miyako Hotel Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Restaurant & Lounge eu - This restaurant serves breakfast, brunch, lunch, and dinner.
Bar Eu - This bar serves light fare only. Open daily.
Chinese Restaurant Shisen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Uemachi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar Eu
  • Chinese Restaurant Shisen
  • Restaurant & Lounge eu
  • Uemachi

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,108 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children age 4-11; additional fees of JPY 1750 per child, per night apply and are collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool
Guests under 12 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hotel Miyako Osaka
Miyako Sheraton Hotel Osaka
Miyako Sheraton Osaka
Osaka Miyako Sheraton
Sheraton Miyako Hotel Osaka
Sheraton Miyako Osaka
Sheraton Miyako Osaka Hotel
Sheraton Osaka Hotel
Sheraton Osaka Miyako
Sheraton Osaka Miyako Hotel
Sheraton Miyako Hotel
Sheraton Miyako
Sheraton Osaka
Osaka Sheraton
Sheraton Miyako Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel
Sheraton Miyako Hotel Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel Osaka

Sheraton Miyako Hotel Osaka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yuh Leong, Singapore

Liked: Amenities
Location of hotel is not bad, big shopping beside it. Carpark parking charges is 1000yen for 24hrs. What was ma
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

al amin

Stayed 5 nights in Nov 2024

10/10 Excellent

C S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraron miyako
The service is top notched. The location is good . Kintesu line and mall just besides the hotel. Direct bus limousine from Kansai. 1800yen for adult and 900 yen for kids. Have been here 3 times for holidays over the past 15 years.
Stayed 4 nights in Nov 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient subway to go around , easy to walk around quite neighborhood
Stayed 6 nights in Nov 2024

10/10 Excellent

Zhao Qin

Liked: Cleanliness, staff & service, property conditions & facilities
Good. Near subway station and a lot of food to eat and bus to Kansai.
Stayed 3 nights in Nov 2024

8/10 Good

Prudeno

Traveled with family
Liked: Property conditions & facilities
Breakfasts
Stayed 2 nights in Nov 2024

6/10 Okay

Edward

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ADRIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, accessible to airport.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Hollie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No air con!!!
First walking into the hotel the reception area looks amazing, however gets worse from there. Check in was self service and prefer a personal welcoming and what times the facilities are open etc. so had to ask at reception afterwards. The rooms and corridors once you get past reception are very outdated and in our room was just a small fan that could not be adjusted. Every other hotel room I have been in in Japan has had room air con, and not having this made sleeping very uncomfortable. Also getting ready in the morning after showering the whole room is sweltering and you just want to get out. It seemed only 2 out of the 4 elevators were working and there was a que every time to get in one and waited for what felt like forever. There seems to be lots of events going on at this hotel also one night there was hoards of school children and lift after lift could not get in. Another day there was hoards of business men and women. Finally we used the pool but had to wear a swimming cap, pay to use and also was separated into lanes so was for sport use only. The pluses of the hotel were that the hotel staff were lovely and happy to help and the cleaners did a good job but overall would not come back here.
Stayed 4 nights in Oct 2024

10/10 Excellent

Teresita, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel but quite organized. Very pleasant and courteous staff. Cleaning crew are efficient. Perfect location beside the Kintetsu Station. Shuttle bus direct to both airports. To Kansai, 1,800 yen.
Stayed 3 nights in Oct 2024

8/10 Good

Steven

Traveled with family and small children
Liked: Cleanliness
Great for transport and lovely hotel but was disappointed had to pay for swimming
Stayed 10 nights in Oct 2024

6/10 Okay

LIM HWEE

Disliked: Staff & service, property conditions & facilities
Not enough lounge chairs for guests as they wait to check in at 3 pm
Stayed 1 night in Oct 2024

10/10 Excellent

Wilfer

Stayed 2 nights in Sep 2024

4/10 Poor

carlos

Stayed 3 nights in Sep 2024

8/10 Good

jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
average hotel
hotel conditions generally out dated. remotely located, nevertheless metro system is directly connected. Definitely not for tourism, may be for business purposes.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria Chona Vitug

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Breanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple shops & train/transportation convenience right underground in the building was the absolute best
Stayed 8 nights in May 2024

10/10 Excellent

Jose Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Upscale Hotel with high value
We were very pleased with this Sheraton property. It was very clean, comfortable, and up-to-date. Our room had a nice view of the city skyline, rather than neighborhood Skyline. The buffet in the morning is excellent, we had it two times. Although, we never tried the in-house Japanese or Chinese restaurants. The hotel is conveniently connected to the train station for ease of travel. And there is a Family Mart very nearby, which is amazing. The neighborhood, Uehonmachi, is rather bustling. Many locals, business people, etc. But also travelers and foreigners. Somewhat nearby is Dotonbori and which is an amazing neighborhood. Don't miss it! You can walk it if you're feeling adventurous. About 25ish minutes, but late night, that walk seems to double. Better to take a taxi, 6 minutes. Within walking distance are several delicious food options. The trick is to go off the beaten path and go to places where you might not be comfortable entering. That is, places that have no foreigners and no English language menus.That's where the good stuff is. There's a really good Chinese restaurant in the shopping plaza directly across from the hotel and the train station. But it's really really hard to find, I got sort of lucky that I even found it. Another great Sheraton Property. The rooms a small, per Japan, but it was clean and felt upscale. The value was excellent. 4.75 stars.
Stayed 3 nights in Jul 2024

4/10 Poor

Nathaniel

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a 4-star hotel the stay was very underwhelming. The A/C was weak and couldn't be turned up. There was no temperature control and we were hot in our rooms for the entire stay. The pool costs money to enter and I was denied entry due to having a tattoo. I understand some tattoo policies in Japan, but for an international brand, that was truly disappointing not being able to join my family and friends in the pool. Also, the pool is advertised on Expedia as a hotel pool, but it was more of a pool for working out. The location is in a great spot close to a lot of popular areas and the staff had great service, but the hotel itself is poor. Do yourself a favor and find a better spot to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the large cockroach that was in our room to greet us. It was a pleasant hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024