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Smile Hotel Namba

3.0 star property

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Photo gallery for Smile Hotel Namba

Indoor spa tub
Buffet
Cleanliness standards
Breakfast area
Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-3-9 Saiwai-cho, Naniwa-ku, Osaka, Osaka-fu, 556-0021
  • Kyocera Dome Osaka
    ‪12 min walk‬
  • Dotonbori
    ‪15 min walk‬
  • Universal Studios Japan
    ‪8 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Smile Hotel Namba

3-star hotel in Naniwa
This hotel features a full-service spa, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Smile Hotel Namba offers 88 accommodations with slippers and hair dryers. 32-inch LCD televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. This Osaka hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Smile Hotel Namba features a full-service spa. Public areas are equipped with complimentary wired and wireless Internet access. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Smile Hotel Namba has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Namba
Smile Hotel Namba Osaka
Smile Namba
Smile Namba Hotel
Smile Namba Osaka
Quality One Nanba Osaka
Smile Hotel Namba Hotel
Smile Hotel Namba Osaka
Smile Hotel Namba Hotel Osaka

Smile Hotel Namba Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 802 reviews
Rating 8 - Good. 384 out of 802 reviews
Rating 6 - Okay. 168 out of 802 reviews
Rating 4 - Poor. 37 out of 802 reviews
Rating 2 - Terrible. 16 out of 802 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Walkable from the JR station (15min or take a bus (5min Ride).This hotel is located by the subway station ~2 min walk distance. Everything was clean and convenient (laundry room in premises) but the AC did not work in the room. The hotel is older but it is priced accordingly. It was worth the stay to get around and visit tourists areas in Osaka. For a budget friendly stay it was great!
Stayed 1 night in Jun 2024

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 4 nights in Nov 2023

6/10 Okay

Hao

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

jirapan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This location takes quite some time to get to a bullet train using the JR pass. Small hard bed and cramped conditions especially the bathroom. Staff were wonderfu,l, friendly and very helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Aimee

Was a good room to stay in. Met all our needs.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Yumi, Hk

Liked: Cleanliness, staff & service
Toilet in room is too small. The check out time is a bit too early which is 10am. Other than these all over is good
Stayed 4 nights in Oct 2018

10/10 Excellent

ActiveID, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Late night check in was good. Stayed in Osaka because of train schedules back to my area.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy spot
I'm coming back. Definitely picking this one again.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Frown Hotel Namba
We arrived there around 2 had to wait till exactly 3 to check-in. The bed was extremely small for two people so we were very uncomfortable the whole time. Everything seemed like it hadn't been cleaned properly and felt dingy. The bathroom was tiny and had a terrible smell the whole time we were there. The breakfast was bare bones and bad. The location wasn't even worth while since we had to take the subway to get to dotonburi everyday since there is nothing around the hotel. The costs add up every time so you're spending more money just to get around and find a decent breakfast. I would highly recommend staying somewhere else since the price is not worth cutting corners for comfort and cleanliness.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Toilet very small, compared with standard Japanese room. Quality of breakfast slightly below average, anyway undertandably the room rate is cheap.

6/10 Okay

Dick Siu Chak

Liked: Staff & service
Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Compact!
I only booked this hotel because the other hotels within a reasonable budget had booked out due to the busy cherry blossom season. The room, bed and bathroom were tiny, even for Japan. Could barely turn around in the bathroom. My partner hit his head on the towel rack when getting off the toilet and I nearly knocked the sink off the wall while attempting to get in the shower (we're not big people ourselves). Although I think there are rooms that are bigger than ours, but we didn't have an option as it was almost fully booked. Breakfast included various Japanese food such as fish, rice, soup and tjen eggs and other meat, which was cold as it wasn't kept in a bain marie. Showers in shared bath are traditional Japanese and were lovely. Natural hot spa was also lovely. Women could use this from 1700-2100 and men from 2115 until 0100. Bathrooms had toothbrushes, shavers, a comb, cotton tips and a hair dryer, which was convenient. Very close to train stations, but JR stations were either a 15 minute walk in either direction. Approximately 20 minute walk to Dotonbori. Given that this hotel was called Smile Hotel Namba, it would've been nice to have actually been located IN Namba. I knew this when booking as I'd done my research, but for those who book without looking too much into it, be aware that it's not right in the middle of Namba and it will take you at least 15-20 minutes to walk to areas with good food, shopping and nightlife, such as Namba and Dotonbori.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, great service
The staff was great and service was very good. The hotel itself is a little old and could use a little sprucing up.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tamie, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at front
Staff at front talked bad to customers and could not communicate in English (stayed on 13-17 Sep 16). Suggested to get someone who could be more polite to customers. My expectation was actually not that high at this price but I'm quite serious about this service.

10/10 Excellent

Natthawut, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to subway

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Small room but big comfy. We had a great time there. Thanks smile hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marta, Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A smile is worth a thousand words..
Upon arriving, found out that my luggage did not get here yet..so front desk Morimoto asked for my receipt and asked Japan postal for me. Found out my name was not on label but I got my luggage later that nite. Front desk speaks enough English for me..only wish their name on nametag was in English. Kohei always greeted me upon arriving. Breakfast was Japanese style so some Westerners may not like it, but I love This kind of food, was healthy and delicious. There was always coffee and hot tea! Room was quiet and comfortable but the maid came in twice on different days while I was in the shower. I know I put the sign out! I am glad that I had 2 pillows instead of one. Hotel was hard to find on a rainy day, and really no restaurant around except Royal Host plus a Coffee Shop but it closes early. Maybe some of you want to go to Dotombori Street. I come to Japan to see old friends and eat this healthy cuisine

6/10 Okay

Verified traveler

Disliked: Staff & service
Location isn't great
All staff never say hello to us and each time we pass reception never smile but they let's us check out late.