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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

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Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Lobby
Interior entrance
Interior
Desk, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Dotonbori
    ‪4 min walk‬
  • Shinsaibashi-suji
    ‪6 min walk‬
  • Kuromon Ichiba Market
    ‪7 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪54 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi

Single Room, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi

Single Room, Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Smoking

Desk, free WiFi

Triple Room, Smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi

Triple Room, Non Smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Lobby

Sotetsu Grand Fresa Osaka - Namba

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1746)
The price is $80
per night
$97 total
includes taxes & fees
Mar 18 - Mar 19
Sotetsu Grand Fresa Osaka - Namba

About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5-star hotel in Minami
This hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1002 reviews
Rating 8 - Good. 384 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suet Ling

Stayed 7 nights in Oct 2024

10/10 Excellent

Ann King Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel
Stayed 4 nights in Jul 2024

6/10 Okay

Joe

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location. Easy access to Dotonbori ans Shinsaibashi. However cleanliness of the room needs improvement. New towels that were given to us had hairs and eyelashes on it. Also bedsheets had stains.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid value hotel. Clean, everything works. Small room as expected but well maintained. Nice people at reception. Great Breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucio, Santa Bárbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of restaurants and shopping. It had many amenities, and although the room was small, like most Japanese rooms, it featured a good furō.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan, Easton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near Dotonbori without being in the middle of all that. Is near many walkable shops and restaurants
Stayed 4 nights in Oct 2024

6/10 Okay

SHUH FANG

Traveled with group, Business traveler
Washing Machine very dusty and have bad smell
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too small for one bed room
Stayed 11 nights in Sep 2024

8/10 Good

Yanhe

Liked: Cleanliness, staff & service
The room is pretty small.
Stayed 1 night in Aug 2024

4/10 Poor

Geoffrey

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WIFI is unreliable and slow. If you are on business or need a stable internet connection I would suggest another hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
사진에서는 작아 보여서 걱정했는데 가보니 생각보다 넓어서 놀랐고 화장실도 깨끗하고 좋았어요! 도톤보리 거리에서도 도보 5분 정도고 글리코상까지는 7-10분이었던 거 같아요! 숙소 바로 옆에 패밀리 마트 있고 건너편에 로손 편의점 있어서 그것 또한 너무 좋았어요. 지하철역 몇 개가 너무 멀지 않게 있어서 편하게 이용했어요. 너무 편안하게 좋게 이용해서 추천드립니다~!!
Stayed 3 nights in May 2024

8/10 Good

Victor, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotell
Stayed 3 nights in May 2024

8/10 Good

Cindy, North York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Dontonburi and kuromon market
Stayed 5 nights in May 2024

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Yan Kwong

Traveled with family
Liked: Staff & service
Ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Siwapon

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Apr 2024

8/10 Good

Ricardo Antonio, SANTO DOMINGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

6/10 Okay

Honorio

Traveled with family
Liked: Staff & service, property conditions & facilities
Cleaning the room every 3 days only....
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Reasonable price
Stayed for 3 nights. No room service or house keeping but had clean towels and toilet. Reasonable for the budget price.
Stayed 3 nights in Feb 2024

10/10 Excellent

Glenda

Stayed 2 nights in Feb 2024

8/10 Good

Shih Shih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a triple room (2 adults and 1 child) in Jan 2024 and it was a reasonable size for Japan accommodation. With 3 large suitcases it was a bit of a tight squeeze but doable with minimal movement around the room. Clean and tidy and liked how they provided a night shirt for sleeping in. Used the laundry twice and the dryers don't dry clothes properly, after 1 hour in the dryer the clothes are still quite damp and require line drying for the day to get them dry. Staff are friendly but they don't help make/change restaurant reservations which can be difficult for a traveller where lots of restaurants don't have online reservations. About a 10 minute walk to the busy area of Dotonbori with Family Mart and 7-eleven next door.
Stayed 6 nights in Dec 2023

10/10 Excellent

MARCELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

ladan

Traveled with partner
Liked: Cleanliness, staff & service
The room was spacious, clean and close to dotonbori. We stayed there for 2 nights and my overall rating is 3/5 which is impacted by the following: * it was not as close to a train station; it’s particularly hard if you have a luggage/carry on. * there was a no-room-cleaning-get-bottle-water policy that we opted for, but they did not give us water for all of the nights staying there * there was no sanitary bag in the bathroom that I could use; even though I called and asked for one, they did not understand what I was talking about. * the shower ran out of hot water fairly quickly, so me and my partner could not shower back to back. * they did not refresh tea/coffee in our room but provided it when we called them. * the neighborhood was not clean and there was a smell of sewage
Stayed 2 nights in Dec 2023

6/10 Okay

Antonio

Liked: Cleanliness
Upon check in i was asked to pay an additional 1000 yen per day for the duration of our stay for our daughter because they consider everyone as adults, no more child booking. Even Expedia allowed to book it with a child. The hotel cannot hel you book for a shuttle or taxi.servce if you need to go to the airport or anywhere. Because they said they don't do it. Staff speak so little English. Cannot help much if you are a first time traveller. Still quite far from the train stations. Won't recommend for a family with kids.
Stayed 4 nights in Dec 2023