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Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Lobby
Hallway
1 bedroom, soundproofing, free WiFi, bed sheets
Daily buffet breakfast (JPY 1800 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Dotonbori
    ‪1 min walk‬
  • Tsutenkaku Tower
    ‪3 min drive‬
  • Osaka Castle
    ‪8 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Twin Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Smoking For 1 person

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Non-Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Economy Double Non-Smoking For 2 person

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Non-Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 1 person

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Smoking For 2 person

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Economy Double Smoking For 2 person

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Double Smoking For 2 person

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House for 2 People (Room selected at check-in), Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Run of the House for 2 People (Room selected at check-in), Non Smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Double Smoking For 1 person

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Smoking For 3 person

Triple Room Smoking For 3 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Triple Room Smoking For 3 person

7.6 out of 10
Good
(5 reviews)
  • 183 sq ft
  • Sleeps 5
  • 3 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Non-Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Double Non-Smoking For 1 person

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking For 3 person

1 bedroom, soundproofing, free WiFi, bed sheets

Triple Room Non-Smoking For 3 person

8.6 out of 10
Excellent
(15 reviews)
  • 183 sq ft
  • Sleeps 5
  • 3 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 2 person

8.0 out of 10
Very good
(33 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

Run of the House (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Twin Bed OR 2 Twin Beds and 1 Double Bed

View all photos for Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Single Non-Smoking For 1 person

8.6 out of 10
Excellent
(29 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Run of the House (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Twin Bed OR 2 Twin Beds and 1 Double Bed

View all photos for Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 2 person

8.6 out of 10
Excellent
(17 reviews)
  • 140 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Non-Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 2 person

9.0 out of 10
Wonderful
(12 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Smoking For 1 person

8.6 out of 10
Excellent
(7 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Non-Smoking For 2 person

Deluxe Double Non-Smoking For 2 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Double Non-Smoking For 2 person

8.0 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Economy Twin Smoking For 2 person

9.4 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Non-Smoking For 2 person

Superior Double Non-Smoking For 2 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Superior Double Non-Smoking For 2 person

8.2 out of 10
Very good
(13 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Single Room Smoking For 1 person

8.4 out of 10
Very good
(9 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Double Smoking For 2 person

  • 139 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Double Smoking For 1 person

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Smoking For 2 person

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Smoking For 2 person

7.0 out of 10
Good
(2 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 1 person

8.8 out of 10
Excellent
(19 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non-Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Double Non-Smoking For 1 person

8.0 out of 10
Very good
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Non-Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 1 person

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of the House for 1 Person (Room selected at check-in), Non Smoking

Run of the House for 1 Person (Room selected at check-in), Non Smoking | 1 bedroom, soundproofing, free WiFi, bed sheets

Run of the House for 1 Person (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin Smoking For 1 person

1 bedroom, soundproofing, free WiFi, bed sheets

Economy Twin Smoking For 1 person

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sotetsu Grand Fresa Osaka - Namba

3.5-star hotel in Minami
Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MASSE DINING - This restaurant specializes in international cuisine.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1074 out of 2016 reviews
Rating 8 - Good. 589 out of 2016 reviews
Rating 6 - Okay. 247 out of 2016 reviews
Rating 4 - Poor. 69 out of 2016 reviews
Rating 2 - Terrible. 37 out of 2016 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rogelio

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

8/10 Good

Dickzell

Stayed 6 nights in Apr 2025

10/10 Excellent

Hyonho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible stay

room was dusty, temp was too high, it was too hot, as the aircon switch is centralized. there was a bottle of consumed apple juice left in the ref (of the previous occupant maybe). terirble serivce, dusty walls.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Stayed 1 night in Apr 2025

10/10 Excellent

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small but this is comparable to most hotel rooms in japan. The hotel & the room were both very clean, and they gave us pj's to sleep in. The location was amazing, close to the subway & a few blocks walking distance to nighttime popular streets. We had a breakfast buffet that was included with our stay, and it was very good.
Stayed 3 nights in Apr 2025

8/10 Good

Bobbie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Location of hotel was perfect as Dotonbori was right across the street and short walking distance from the train station. The room was quite small and I couldn’t even fully open my luggage but it was okay as we barely spent time in the hotel! Restroom was extremely outdated and toilet was so loud with water running right after flushing. There is a great fish catching restaurant below the hotel was too. Overall the hotel was decent! Staff was friendly and helpful!
Stayed 3 nights in Apr 2025

8/10 Good

Karla

Stayed 4 nights in Apr 2025

6/10 Okay

Jenny

Stayed 5 nights in Apr 2025

10/10 Excellent

James, EDGEWATER PARK

Stayed 11 nights in Apr 2025

10/10 Excellent

Cindy

Stayed 1 night in Apr 2025

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
“Had a great stay at this hotel! The staff were super friendly and kind. The room was clean—small, but perfect for one person. It was cleaned daily, which I really appreciated. There’s even a 24/7 Lawson on the 2nd floor, perfect for grabbing snacks, meals, or coffee anytime. I’m glad I chose this place and definitely recommend it!
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was interesting (noodles, fried chicken and fish) very Asian style not American style. Hotel was average for Japan. Pillows were very hard.
Stayed 4 nights in Apr 2025

2/10 Terrible

Palwasha

Traveled with family
Disliked: Property conditions & facilities
Hotel was dirty, smelly and loud. The area wasnt good. I contact Expedia to let them know and they couldnt help me at all. I am very disappointed
Stayed 5 nights in Apr 2025

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Compared to another Sotetsu. The room had no aircon. So it was really hot. And lots of loud people in other rooms. Also not the best first impression. When the lobby smells of cigarettes.
Stayed 4 nights in Apr 2025

6/10 Okay

Mercedes, Reseda

Traveled with family
Liked: Staff & service, amenities
Room super tight small
Stayed 1 night in Apr 2025

8/10 Good

Nicholas, Union

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at if you want to be right across from Dotonbori. Easily walkable to many shops, restaurants, and bars. Very crowded hotel. Air conditioning is not able to be adjusted to your like, just a turn nob on the wall. Overall nice place.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oxana

Stayed 9 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
In very busy but check in is super easy, as is check out. Luggage shipping to next hotel is available. Laundry machines are small and each machine dies wash and dry. Also one broken and others busy. Amenities are good and staff wonderful. Rooms are extremely small. Breakfast is not western and really wasn’t good either way.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stanimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is just perfect. I found my room to be on the quiet side, so I did not have problems with noise. The room size was perfect for a solo traveler. The space was cleaned well. A lot of free amenities available both in the room and the check in area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gregory, Coquitlam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, walking distance to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Excellent location, clean. I did ask 2 days in a row for our room to be cleaned and it didnt happen. Other than that Excellent hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Mar 2025

8/10 Good

Chi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say staff has went beyond our expectations from not satisfied to very satisfied. At first, I accidentally booked a smoking floor cos I didn’t know such floors exist and all of my family members have asthma so it was a nightmare for all of us. The smoking floor has a really bad smell to it and the smell goes in even inside of our room. First person said he couldn’t do anything about it. We took our chance, and asked a 2nd staff person in the morning and the person we spoke to, helped us changed our rooms from the smoking flr to a non smoking flr and it made a HUGE difference, no foul smell, rooms are clean, amenities are provided like shower gel, shampoo and conditioner plus there is complimentary supplies downstairs, free umbrella rental just in case you needed it, free night wears. Very convenient location just across the street from Dotombori, lots of food choices and a 7 eleven and family mart just right outside and train station was just around the corner about 3-4 minute walk. Staff are very welcoming and I appreciate it so much that they were able to make things happen with our room because we will definitely come back and recommend this place. Just beware booking smoking floors if you’re not aware.. otherwise other floors is totally fine.
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely busy hotel which seems to cater to large foreign tourist groups. Check-in was somewhat challenging. There are machines to scan ones passports to check in. However, the machine wouldn't properly scan our passports. One of the staff directed me to the checkin desk, after which they directed me back to the machine to scan my passport, which again didn't work. So, they directed me back to the checkin desk and we did the procedure the "old fashioned"way. The hotel is clean, but not as clean as the other hotels we stayed at in Japan. As well, the rooms and hallways were mostly quiet, but this was the only hotel in our Japan stay where we heard loud talking in our room coming from the hallways. Breakfast is decent, but there are restaurants and cafes nearby which offer better. Dotonbori street is just a 2 minute walk from the hotel. I highly recommend a little restaurant at the far end of Dotonbori called "Gyozaoh". It's a little restaurant, but the food is excellent as is the staff.