Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with satellite channels and pay movies.
Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MASSE DINING - This restaurant specializes in international cuisine.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,400 per person
A restaurant
Restaurants on site
MASSE DINING
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
14 floors
Built in 1997
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Pay movies
Food and drink
Electric kettle
More
Air conditioning
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
The name on the booking must match the name on the passport.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 1400 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka
Sotetsu Grand Fresa Osaka - Namba Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 893 out of 1671 reviews" "
10 - Excellent
893
Rating 8 - Good. 485 out of 1671 reviews" "
8 - Good
485
Rating 6 - Okay. 200 out of 1671 reviews" "
6 - Okay
200
Rating 4 - Poor. 62 out of 1671 reviews" "
4 - Poor
62
Rating 2 - Terrible. 31 out of 1671 reviews" "
2 - Terrible
31
8.4/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Tatiana
Traveled with group, Business traveler, Traveled with family
All round great service. Friendly staff and great room. The check in machine was a little off putting, but understandable with the volume of guests and the way technology is going.
Breakfast was well worth including. My favourite breakfast on this trip! Close to stations and to the popular areas to visit, while being far enough away that you aren't going to bed in the middle of it all.
Jaimee
6/10 Okay
AMY
Traveled with group
Oct 22, 2024
Liked: Staff & service
Very close to Dotonbori, and Subway. It was typical Business hotel and price was good. Room was small, smaller than what shown in picture.
AMY
Stayed 3 nights in Oct 2024
8/10 Good
Joan Brenda
Traveled with partner
Oct 21, 2024
Liked: Cleanliness, staff & service
The airconditioner tends to be not so cold in the evenings.
Great location, okay-sized rooms. The thermostat is very minimal though - it's just a knob that you turn to either cool or warm. No temperature setting. So it's often warmer than how we would want it on a hot September day. The walls are thin, so it's easy to hear everyone in the hallway. Amenities are good. Breakfast is okay.
Great location right next to Dotonbori and the subway lines for easy transport around Osaka. Room was clean and comfortable for a solo traveller. Would definitely book again next time I visit Osaka.
Location was amazing. The only complaint is the laundry service only had 3 machines and each load was tiny and not dried even after 2 hours. Also does not offer drinking water.
The best part of my stay in this hotel was the great customer service. Despite of the language barrier, they will go above and beyond to help especially when I needed to send my luggage’s back to Tokyo. Shout out to manager Sato for all your help.
Sharon
Stayed 5 nights in Oct 2024
8/10 Good
LAURA
Oct 14, 2024
Liked: Cleanliness, staff & service
Perfect location; almost across the street from Dotinbori. Metro subway was around the corner. My room was small, but good enough and definitely clean, for one night’s stay. Buffet breakfast was good.
Excellent hotel in the Dotonbori area. Close to transportation, food, and lots of shopping. The room I had was a bit small, I'd say suitable for 1 person. Other than that it was a great stay.
This hotel’s location for the night market can’t be beat! Perfectly situated to allow for a quick bedtime after exploring. The room was clean and the bed surprisingly large.
In 3 days nobody cleaned the room, after that excellent area, just walk to metro station and Dotombory.
Lina
Stayed 3 nights in Sep 2024
10/10 Excellent
SHELLEE
Oct 12, 2024
SHELLEE
Stayed 3 nights in May 2024
6/10 Okay
Olive
Oct 11, 2024
Overall its was ok. Beds were uncomfortable and closets were full of dust. We put our clothes in the closet and when we took it, it was covered with a lot of dust.