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SureStay Plus Hotel by Best Western Shin-Osaka

3.0 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Shin-Osaka

Lobby
Family Room, 2 Twin Beds, Non Smoking | 1 bedroom, pillowtop beds, blackout drapes, iron/ironing board
Interior
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-11-21 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu, 532-0011
  • Grand Front Osaka Mall
    ‪3 min drive‬
  • Umeda Sky Building
    ‪4 min drive‬
  • Osaka Station City
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪53 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds, Non Smoking, Refrigerator

Executive Room, 2 Twin Beds, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Bed is a Semi double bed)

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Bed is a Semi double bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Hollywood room)

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Hollywood room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (with Sofabed)

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Double Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room Non smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room - Non-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Double Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Non smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Family Room Non smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Single Beds, Non-smoking, Deluxe Room, Hollywood, Refrigerator, Wi-fi

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

2 Single Beds, Non-smoking, Deluxe Room, Hollywood, Refrigerator, Wi-fi

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Standard Twin Room-Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room-Non Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Twin Room-Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds OR 2 Twin Beds

View all photos for 2 Single Beds, Smoking Room, Deluxe Room, Sofabed, Wi-Fi, Air-Conditioned, Coffee Maker

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

2 Single Beds, Smoking Room, Deluxe Room, Sofabed, Wi-Fi, Air-Conditioned, Coffee Maker

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Single Beds, Smoking Room, Deluxe Room, Shower Only, High Speed Internet Access, Refrigerator

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

2 Single Beds, Smoking Room, Deluxe Room, Shower Only, High Speed Internet Access, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Hollywood Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room-Smoking

1 bedroom, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (760)
$77 nightly
The price is $77 total
All taxes and fees included in total
Smile Hotel Shinosaka

About this property

SureStay Plus Hotel by Best Western Shin-Osaka

3-star hotel in Yodogawa
Along with a restaurant, this hotel has a fitness center and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities.
SureStay Plus Hotel by Best Western Shin-Osaka offers 108 air-conditioned accommodations with slippers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Osaka hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SureStay Plus Hotel by Best Western Shin-Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Restaurant Fino - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,000 per person
  • A restaurant

Restaurants on site

  • Restaurant Fino

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 per person
  • Self parking fee: JPY 1000 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Osaka Shin Hotel
Shin Hotel
Shin Osaka
SureStay Plus Hotel Best Western Shin-Osaka
Hotel Laforet Shin Osaka
SureStay Plus Best Western Shin-Osaka
SureStay Best ShinOsaka
Surestay Plus By Shin Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel
SureStay Plus Hotel by Best Western Shin-Osaka Osaka
SureStay Plus Hotel by Best Western Shin-Osaka Hotel Osaka

SureStay Plus Hotel by Best Western Shin-Osaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 139 out of 389 reviews
Rating 8 - Good. 132 out of 389 reviews
Rating 6 - Okay. 82 out of 389 reviews
Rating 4 - Poor. 24 out of 389 reviews
Rating 2 - Terrible. 12 out of 389 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Gabrielle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelt like cigarettes, despite being a none smoking room. The pillows were thin and flat and the bed (for two people) was smaller than your average hotel bed for two people. There was an abundance of long black hair on the carpet (I am blonde andy partner is grey), which would suggest the floor was not vacuumed before or during our stay. The treadmill in the gym was covered in sweat and everymorning at 5.45am, it had remained uncleaned or sanitized. I relayed this information to the hotel staff and they said 'sorry', nothing less, nothing more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Renqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Urvasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel as described - breakfast buffet was lacking for cost but otherwise good visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near the train station. Although theres a convinvice store on every corner in japan it has 2 close by. The family mart down the street was soooo kind and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation.
Stayed 7 nights in Apr 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About a 5 minute walk to the nearest train station. Close to restaurants and convenience stores.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

6/10 Okay

Pui Wang Aurum

Disliked: Property conditions & facilities
Wifi so slow
Stayed 3 nights in Jun 2023

8/10 Good

Rosvi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bigger bathroom than local hotels.
Stayed 4 nights in Jun 2023

10/10 Excellent

Shi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service was top-notch, room was cozy, convenient and amazing!
Stayed 2 nights in May 2023

10/10 Excellent

Mark Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (check-in attendan) is very nice, and friendly. He also gave us directions on what to trains to ride going to USJ.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jack

Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2022

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Ok, but wouldn't stay again due to poor A/C

Weak Central A/C, no control over temperature. Desk was too low, unable to get legs under while sitting on the seat. Internet speeds was a bit on the slow side. Staff were friendly. Rooms very clean, and great water pressure. Bed was comfortable. Window CAN be opened, but there is a sign saying do not open. With the poor central A/C, I found it absolutely necessary to open the window, even in chilly March.
Stayed 3 nights in Mar 2022

10/10 Excellent

Wilhelm

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Jan 2022

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

John

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased over all eith the hotel & would recommend.
Stayed 9 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Shaherah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Ying Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was really convenient, close to the metro and train stations. The room was spacious and even had a humidifier.
Stayed 6 nights in Dec 2019

10/10 Excellent

Yasuhiro

Liked: Staff & service, property conditions & facilities, room comfort

Reasonable price and facility

Stayed twin room. Good size for two and there was useful storage at top of the closet. Family restaurant at other side of the road was also convenient.
Stayed 5 nights in Dec 2019

8/10 Good

Elliott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Maido, seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel! Clean and very easy to access subway station. But breakfast plan wasn't worst it.
Stayed 1 night in Nov 2019

10/10 Excellent

Chayapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019