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Swissotel Nankai Osaka

5.0 star property

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Photo gallery for Swissotel Nankai Osaka

Lobby
Exterior
Indoor pool
Lobby lounge
1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
5-1-60 Namba Chuo-ku, Osaka, Osaka-fu, 542-0076
  • Nipponbashi
    ‪6 min walk‬
  • Tsutenkaku Tower
    ‪18 min walk‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

View all photos for Swiss Select Room, 2 Twin- Beds

1 bedroom, down comforters, minibar, in-room safe

Swiss Select Room, 2 Twin- Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Waraku Suite Twin, Executive Lounge Access

Waraku Suite Twin, Executive Lounge Access | 1 bedroom, down comforters, minibar, in-room safe

Waraku Suite Twin, Executive Lounge Access

  • 495 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Swiss Select Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Swiss Select Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Select Room, 1 Queen Bed

1 bedroom, down comforters, minibar, in-room safe

Swiss Select Room, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waon Suite King, Executive Lounge Access

Waon Suite King, Executive Lounge Access | 1 bedroom, down comforters, minibar, in-room safe

Waon Suite King, Executive Lounge Access

  • 732 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Imperial Suite King, Executive Lounge Access, High Floor

Imperial Suite King, Executive Lounge Access, High Floor | 1 bedroom, down comforters, minibar, in-room safe

Imperial Suite King, Executive Lounge Access, High Floor

  • 1948 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite King, Executive Lounge Access, High Floor

Prestige Suite King, Executive Lounge Access, High Floor | 1 bedroom, down comforters, minibar, in-room safe

Prestige Suite King, Executive Lounge Access, High Floor

  • 980 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite Twin, Executive Lounge Access, High Floor

Prestige Suite Twin, Executive Lounge Access, High Floor | 1 bedroom, down comforters, minibar, in-room safe

Prestige Suite Twin, Executive Lounge Access, High Floor

  • 980 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (High Floor)

Grand Room, 1 King Bed (High Floor) | 1 bedroom, down comforters, minibar, in-room safe

Grand Room, 1 King Bed (High Floor)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 Queen Bed

Swiss Advantage Room, Room, 1 Queen Bed | 1 bedroom, down comforters, minibar, in-room safe

Swiss Advantage Room, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Advantage Room, Room, 2 Twin Beds

1 bedroom, down comforters, minibar, in-room safe

Swiss Advantage Room, Room, 2 Twin Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Executive Twin Room, Executive Lounge Access

1 bedroom, down comforters, minibar, in-room safe

Swiss, Executive Twin Room, Executive Lounge Access

8.8 out of 10
Excellent
(8 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite Twin, Executive Lounge Access, High Floor

Deluxe Suite Twin, Executive Lounge Access, High Floor | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Suite Twin, Executive Lounge Access, High Floor

  • 732 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss Advantage Room, Room, 1 King Bed

Swiss Advantage Room, Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Swiss Advantage Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage King Plus Room

1 bedroom, down comforters, minibar, in-room safe

Swiss Advantage King Plus Room

9.2 out of 10
Wonderful
(27 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin

Junior Suite Twin | 1 bedroom, down comforters, minibar, in-room safe

Junior Suite Twin

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Swissotel Nankai Osaka

5-star Osaka hotel, connected to a shopping center in Namba
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Swissotel Nankai Osaka offers 546 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 6 years old are not allowed in the swimming pool.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials and body treatments.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Swissotel Nankai Osaka features an indoor pool and a hot tub. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

15 meeting rooms are available. This luxury hotel also offers a fitness center, a sauna, and multilingual staff. Onsite parking is available (surcharge).

Swissotel Nankai Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Table36 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Hana-Goyomi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Minami Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Empress Room - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
SH'UN Wine & Dine - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,150 for adults and JPY 2,075 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Empress Room
  • Hana-Goyomi
  • Minami Teppanyaki
  • SH'UN Wine & Dine
  • Table36

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference center

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Facials
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 4-12 years. Breakfast can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4150 for adults and JPY 2075 for children
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 6 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nankai Osaka
Nankai Swissotel
Osaka Nankai Swissotel
Osaka Swissotel
Swissotel Nankai
Swissotel Nankai Hotel
Swissotel Nankai Hotel Osaka
Swissotel Nankai Osaka
Swissotel Osaka
Swissotel Osaka Nankai
Osaka Swissotel Nankai Hotel
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Osaka
Swissotel Nankai Osaka Hotel Osaka

Swissotel Nankai Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 979 out of 1376 reviews
Rating 8 - Good. 251 out of 1376 reviews
Rating 6 - Okay. 94 out of 1376 reviews
Rating 4 - Poor. 36 out of 1376 reviews
Rating 2 - Terrible. 16 out of 1376 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Émilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service était excellent la chambre propre et récemment rénové mais l’emplacement de l’hôtel étant dans le centre d’un grand immeuble était quasi impossible à trouver à pieds. Plusieurs points d’entrée se fait au travers de magasins qui lorsque fermés ne sont plus disponible. Tout le long du séjour le retour à l’hôtel était difficile.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine Bellers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Osaka Namba stay

Impressed with this hotel- the accommodations were thoughtful and very nice quality. The location was very convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

huaying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 5 nights in Mar 2025

10/10 Excellent

FAITH

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location! Superb customer service. Great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swisshotel is conveniently located on top of the Namba Train station and multiple subway lines, allowing us to conveniently take the train to visit multiple museums, the Osaka Aquarium and department stores. The Minami Teppanyaki Restaurant in the Hotel offers excellent food, beautiful ambience and superb service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge, Thousand Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great room and excellent staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is very clean and great staff as well as the food quality is excellent. would stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room a little dated. Hot water in the shower was not hot . Phone was not working in the room after the second report some came to fix.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swiss Hotel is in a great location, close to high end shops and amazing street food. A train to the airport is in the conveniently located on the ground floor. The staff was exceptional. I lost my phone while staying at the hotel and the concierge, Kingsady, worked hard to return it to me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
easy taxi subway and shopping access
Stayed 2 nights in Apr 2025

10/10 Excellent

Lizette

Stayed 2 nights in Mar 2025

10/10 Excellent

guillermo

Stayed 4 nights in Mar 2025

10/10 Excellent

Avinay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

⭐️ 1-Star (out of 5

I never imagined a 5-star hotel could have clogged drains so bad I’d be standing in a foot of dirty water every shower. Once it finally drains, leftover soap makes the tub dangerously slippery—I nearly fell and seriously hurt myself multiple times. The sink wasn’t better either; washing my hands felt like filling a fish bowl—ridiculous! To top it off, the Wi-Fi was unbelievably slow. It took about 30 seconds just to load one picture on Google Maps. Looking at nearby restaurants became unbearable, forcing me to turn off Wi-Fi and rely on my phone’s 4G/5G instead. How is it possible in 2025 for a supposed “luxury” hotel to have worse internet speeds than remote villages I’ve visited in Africa? Additionally, they give you this tiny trash can, maybe half a gallon at most, practically useless for disposing even basic items. Extremely annoying and inconvenient. Bottom line: A very disappointing stay. Fix your plumbing, upgrade your Wi-Fi, and provide a usable trash can—or stop calling yourself a 5-star hotel.
Stayed 6 nights in Mar 2025

8/10 Good

Carmen

Traveled with family
Liked: Property conditions & facilities
Excellent location for Osaka visit. Hotel is connected to Namba train station. Easy transportation to and from airport. Room had a nice view of the city but amenities and bedding was not adequate.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel ~ Good Location ~ Easy walking

Room was clean tidy and everything in working order. Staff super helpful and friendly. Breakfast had a wide range of choices including eggs your way. Walking distance to many shops restaurants and transport.
Stayed 2 nights in Mar 2025

6/10 Okay

Edward

Very small and somewhat uncomfortable
Stayed 2 nights in Mar 2025

8/10 Good

Nancy, Rancho Santa Margarita

Traveled with partner
Liked: Cleanliness, staff & service
Definitely a business vibe. The beds were very uncomfortable with very minimal decor.
Stayed 2 nights in Mar 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location.
Stayed 2 nights in Mar 2025