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Swissotel Nankai Osaka

5.0 star property

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Photo gallery for Swissotel Nankai Osaka

Down comforters, in-room safe, desk, blackout drapes
Lobby lounge
5 restaurants, breakfast, lunch, dinner served; international cuisine
Down comforters, in-room safe, desk, blackout drapes
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
5-1-60 Namba Chuo-ku, Osaka, Osaka-fu, 542-0076
  • Namba Grand Kagetsu Theater
    ‪4 min walk‬
  • Namba Parks
    ‪5 min walk‬
  • Nipponbashi
    ‪6 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪53 min drive‬

Room options

View all photos for Swiss Select Room, 2 Twin- Beds

Down comforters, in-room safe, desk, blackout drapes

Swiss Select Room, 2 Twin- Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss Select Room, 1 King Bed

Down comforters, in-room safe, desk, blackout drapes

Swiss Select Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Select Room, 1 Queen Bed

Down comforters, in-room safe, desk, blackout drapes

Swiss Select Room, 1 Queen Bed

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Down comforters, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 Queen Bed

Swiss Advantage Room, Room, 1 Queen Bed | Down comforters, in-room safe, desk, blackout drapes

Swiss Advantage Room, Room, 1 Queen Bed

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Advantage Room, Room, 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Swiss Advantage Room, Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss, Executive Twin Room, Executive Lounge Access

Down comforters, in-room safe, desk, blackout drapes

Swiss, Executive Twin Room, Executive Lounge Access

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss Advantage Room, Room, 1 King Bed

Swiss Advantage Room, Room, 1 King Bed | Down comforters, in-room safe, desk, blackout drapes

Swiss Advantage Room, Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage King Plus Room

Down comforters, in-room safe, desk, blackout drapes

Swiss Advantage King Plus Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, (1001)
The price is $181
per night
$229 total
includes taxes & fees
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About this property

Swissotel Nankai Osaka

5-star Osaka hotel, connected to a shopping center in Namba
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Swissotel Nankai Osaka offers 546 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 6 years old are not allowed in the swimming pool.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials and body treatments.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Swissotel Nankai Osaka features an indoor pool and a hot tub. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

15 meeting rooms are available. This luxury hotel also offers a fitness center, a sauna, and multilingual staff. Onsite parking is available (surcharge).

Swissotel Nankai Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Table36 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Hana-Goyomi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Minami Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Empress Room - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
SH'UN Wine & Dine - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,150 for adults and JPY 2,075 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Empress Room
  • Hana-Goyomi
  • Minami Teppanyaki
  • SH'UN Wine & Dine
  • Table36

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference center

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Facials
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 4-12 years. Breakfast can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed on New Year's Eve and New Year's Day:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4150 for adults and JPY 2075 for children
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 6 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nankai Osaka
Nankai Swissotel
Osaka Nankai Swissotel
Osaka Swissotel
Swissotel Nankai
Swissotel Nankai Hotel
Swissotel Nankai Hotel Osaka
Swissotel Nankai Osaka
Swissotel Osaka
Swissotel Osaka Nankai
Osaka Swissotel Nankai Hotel
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Osaka
Swissotel Nankai Osaka Hotel Osaka

Swissotel Nankai Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 824 out of 1169 reviews
Rating 8 - Good. 224 out of 1169 reviews
Rating 6 - Okay. 77 out of 1169 reviews
Rating 4 - Poor. 32 out of 1169 reviews
Rating 2 - Terrible. 12 out of 1169 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall rating is good. The location of the hotel is exceptional, very convenient.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location right at Namba station. Very central.
Stayed 5 nights in Nov 2024

6/10 Okay

Elyse

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Location, Stellar Service, and Sunset Views
Our stay here was overall enjoyable, with a few standout moments and minor drawbacks. The customer service was exceptional, with multilingual agents who made everything so much easier. They also had a computer available for use, which was a lifesaver for me during the trip. Breakfast was fantastic, offering a mix of Western and Japanese selections. Our son especially loved the ice cream station—a fun and unexpected treat! The view from the dining area was stunning, particularly at sunset, adding a lovely touch to the mornings. The room itself was a bit of a letdown—small and outdated—but the hotel’s location more than made up for it. Being close to Dotonbori and plenty of shopping spots made exploring Osaka a breeze. We’d likely return, but next time, we’d definitely opt for a better room to make the experience even more enjoyable. For the location, service, and breakfast alone, it’s worth considering!
Stayed 3 nights in Nov 2024

10/10 Excellent

YIK YAN MARJORIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views from the hotel, the rooms are decently sized, there is however a bit of musty smell of old smoke.. but still a great option in an unbeatable location
Stayed 2 nights in Nov 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Jeannie, Santa Monica

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris, San Luis Obispo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for a visit to Osaka, located directly above the Namba station and many transit lines. The staff spoke English reasonably well, and were focused on service. It took me about a day to get oriented to the massive underground shopping center and transit hub and the connected buildings, but once I did, it was easy to navigate. Also easily walkable to Dotonbori is a popular entertainment district in Osaka, Japan, known for its nightlife, shopping, and street food. The breakfest buffet on the top floor of the hotel offered a great selection and stunning views, and was handled very efficiently. Overall, a great experience. I would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael, lindenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nitin

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Osaka
Heat central location just above Namba station which made it very easy to travel around the city. The room was clean, modern, and the bed and linens were comfortable. The bathroom was clean and modern. Breakfast was buffet style with a huge variety of both western and Japanese offerings. The highlight was the sauna, Japanese bath, and cold plunge. The gym was also well equipped. The lobby is wide open with plenty of seating and drink options (maybe food too). Staff was attentive and friendly. We thoroughly enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sooman

Stayed 4 nights in Oct 2024

8/10 Good

Mary M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the Center of Everything in Namba
We chose Swissotel to celebrate our anniversary in Osaka. Location: We chose the location based on our research because it's minutes from the Namba Station with access to the metro and Express train to the airport. However, it wasn't as convenient for our day trips to Hiroshima, Kyoto, Hemiji Castle, Kobe etc. because we still had to travel to the Shin Osaka station across the river to make connections. We also weren't quite prepared for the crush of people in in the Namba Station outside the hotel and just about every shopping area surrounding the building. It was overwhelming at times. Service: Excellent. Everyone was very helpful, especially Meg (Takeuchi) at the concierge desk who was extremely friendly and knowledgeable. Kilm(?) in the Bar 26/Restaurant was also so welcoming, kind and thoughtful when we dined upstairs in the hotel. Accommodations: Our room was quiet, spacious and comfortable but the bathroom was somewhat disappointing because the shower was not user friendly and hard to regulate because it had a hand held spray. It was almost impossible to avoid splashing water all over the floor because there is only a partial glass wall. More importantly, it was not safe trying to get in and out of the tub without slipping because there was not a safety bar to hold onto on the back wall near the door to brace yourself. Perhaps the hotel can look into this. Overall, we had a nice stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yong Wan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Will definitely stay again whenever visiting Osaka. Breakfast option is must.
Stayed 6 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swissotel Osaka
The hotel was in a perfect location and provided all the comforts we needed. Service was great and I would definitely stay again if I travel to Osaka.
Stayed 2 nights in Nov 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Sollena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 4 nights in Nov 2024

10/10 Excellent

GABRIEL, ATWATER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subway to bullet train, Rapit train line to and from airport, are all literally underneath the hotel. It is a stone's throw away walk to Dontonbori. Conveniently located to say the least.
Stayed 3 nights in Nov 2024

10/10 Excellent

SHIU CHEUNG SIMMON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 6 nights in Nov 2024

10/10 Excellent

LEE HUI TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old , very old .
very old hotel. taken by Chinese people. don't recommend Osaka if your destination is Kyoto. hotel is old. very old carpet . breakfast upstairs is good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ravin Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clran and staffs were helpful. Area around the hotel is just perfect. Walking distance to the places that's necessary in osaka.
Stayed 5 nights in Oct 2024

10/10 Excellent

Myron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall is good, very convenient location. Only problem is hard to find the main entrance of the hotel when driving.
Stayed 4 nights in Nov 2024