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The Ritz-Carlton, Osaka

5.0 star property

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Lounge
Suite, Multiple Beds | Frette Italian sheets, down comforters, minibar, in-room safe
Indoor pool
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
$442
Apr 29 - Apr 30

Explore the area

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2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
  • Place, Herbis Plaza
    ‪3 min walk‬
  • Place, Osaka Station City
    ‪6 min walk‬
  • Place, Pokemon Centre Osaka
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪59 min drive‬

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About this property

The Ritz-Carlton, Osaka

5-star Osaka hotel, connected to a shopping center in Umeda
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Osaka offers 291 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Osaka features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

The Ritz-Carlton, Osaka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Baie - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Xiang Tao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Hanagatami - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Splendido - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
The Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (31 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 37 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Boon Leng

Liked: Cleanliness, staff & service, amenities
Overall excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Bobbak

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beautiful hotel. Great location. Staff and room above and beyond.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
Very classic vibe. The staffs are very friendly and helpful. Quality of bed was excellent.
Stayed 1 night in Nov 2025

4/10 Poor

Isabel

Traveled with family
Liked: Cleanliness, amenities
Staff was extremely nice and helpful. The hotel itself is upsetting outdated and corridors so long and curvy that you get lost or dizzy
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very spacious we stayed in the Junior suites at the Ritz and was very happy with our room, The staff were absolutely amazing they made our family trip even more special with the outstanding service they all provided, everyone was so polite and attentive nothing was ever an issue. Location was close to eateries and attractions were only 10min in a taxi that were readily available. I will definitely be staying here again Overall The Ritz Carlton is a 9.5 out of 10
Stayed 5 nights in Nov 2025

10/10 Excellent

ALEX

Stayed 1 night in Nov 2025

10/10 Excellent

DEREK, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz is a hard act to follow - make this hotel the last one on your journey because this is the best hotel experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service. Amazing food. All around exceptional experience!!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Dijana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Accommodation, food, staff, attention to detail and hospitality has exceeded our expectations.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice property. The service was very good, but perhaps not quite up the 5 star quality that Ritz-Carlton is know for. The Club Lounge was slightly less impressive than what we have experienced at other 5 star hotels.
Stayed 3 nights in Aug 2025

8/10 Good

Tsukasa, Nagaokakyo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many dining options. We used in room service and the food was ok. It was a bit cold. The bed was amazing. They offered bed guards for children too.
Stayed 1 night in Aug 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz @ Ōsaka was one of the best experiences in our wonderful trip to Japan. From the front door you can feel the genuine service from all the staff. The tea lounge, the breakfast buffet am penalized with a live piano player, the easy access to metro station, the amazing Umeda view at night from our luxurious and elegant room, the splendid French cuisine at Le Baie - Michelin restaurant. All together made my wife Bday experience unforgettable. Special thanks for to Mounir at the lobby, Ayumi at the buffet, Chef Christophe at Le Baie, and Simon for making our stay very memorable. Definitely we will be back. 10/10.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful anniversary stay in Japan

Can’t go wrong with the Ritz
Stayed 1 night in Jul 2025

10/10 Excellent

Monica, Anniston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

TAESOO

Stayed 5 nights in Jun 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This Hotel location is the best near a train station and amazing luxury stores. I paid extra for he breakfast buffet and to be honest, I do not think it was worth it. The quality of the food was not 5 stars.
Stayed 4 nights in Jun 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great but dated. It feels like it’s stuck in the 1990’s.
Stayed 2 nights in Jun 2025

6/10 Okay

Lakshmi

Traveled with family
Liked: Cleanliness, property conditions & facilities
A stunning property that is very well maintained. Staff were extremely courteous. However service at the restaurant and housekeeping were incredibly slow and not one expects of a hotel like the Ritz Carlton
Stayed 2 nights in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Older but still great, might have had the hardest bed I've slept on though. Staff was very good when I complained and put a feather bed on to soften.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness
Everything was great! Beautiful property, Super clean, with extremely helpful staff! Breakfast was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ritz I stayed in
Stayed 4 nights in Apr 2025

10/10 Excellent

Zita

Stayed 4 nights in Apr 2025