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The Westin Osaka

5.0 star property

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Photo gallery for The Westin Osaka

Lobby
Creator video
Exterior
Indoor pool
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Spa
$233
Dec 7 - Dec 8

Explore the area

View in a map
1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu, 531-0076
  • Place, Umeda Sky Building
    ‪1 min walk‬
  • Place, Grand Front Osaka Mall
    ‪5 min walk‬
  • Place, Osaka Station City
    ‪8 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner

Suite, 2 Twin Beds, Corner | Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Twin Beds, Corner

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

32-inch LED TV with digital channels, TV

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Lounge

Executive Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds

32-inch LED TV with digital channels, TV

Executive Suite, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

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About this property

The Westin Osaka

5-star hotel in Kita
Along with 3 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Westin Osaka offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to an indoor pool, The Westin Osaka provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 603 square feet (56 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
AMADEUS - Overlooking the garden, this restaurant serves breakfast and lunch.
KOKYU - This restaurant serves lunch and dinner. Open daily.
HANANO - This restaurant serves lunch and dinner. Open daily.
LOBBY LOUNGE - This café serves lunch only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • AMADEUS
  • HANANO
  • KOKYU
  • LOBBY LOUNGE

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. The listed breakfast fees apply for additional guests.
Guests under 18 years old are not allowed in the sauna, fitness facility, and pool.

Renovations and closures

The property will be renovating from October 9 2024 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8349 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day
  • Facilities fee: JPY 2200 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

Reviews

The Westin Osaka Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 644 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

10/10 Excellent

ben

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2025

10/10 Excellent

Akane Hyogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
19階眺めが素晴らしい。清潔。シャワーとトイレットコンドー。水道飲めた。ベッドの幅高さ◎。Marriott 系列のホテルが近隣に多く！さすが梅田クオリティだと分かりました。
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin Madruga Luzes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As all Westin hotels worldwide, this one is very good, beautiful and with a spacious room and bathroom. There were 2 things that called my attention: 1- the shower water was very little, that is, the shower was not very good. 2- When we checked out and went downstairs with our carry-on luggage to catch a taxi, there was no one outside to help us put our bags inside the taxi. I found it strange, because on other days, when we arrived from our tours, there was always someone next to the taxi and we would ask if we needed help. However, I didn't report either of these issues (weak shower and lack of assistance) to the hotel, meaning they couldn't make any adjustments. Therefore, I hope this message reaches them so they can address these minor issues, as the Westin chain always provides excellent service.
Stayed 5 nights in Jul 2025

10/10 Excellent

harolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with just a short walk (15 min) to Osaka City Station. The best shopping and restaurants are located in the area- Grand Front Osaka, Lucua, Hanshin, Daimaru, Herbis, Hep 5. If you are like us with lots of luggage, a taxi ride in will cost $150 from KIX. We took the limousine bus on the return back and paid a total of $31. This included a taxi to the Herbis bus stop. Just a tad less convenient than catching a taxi, but a great option to save a bit of $ to use for more shopping.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel and location was great for walking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time, easy access to Osaka Station by walking and shuttle. Restaurants with delicious food. For sure will return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Stayed 3 nights in Jun 2025

10/10 Excellent

Pua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect, service was amazing, clean and comfortable!!
Stayed 6 nights in Jun 2025

8/10 Good

Ray

Stayed 3 nights in Jun 2025

10/10 Excellent

Isaiah

Stayed 4 nights in May 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here for 2 nights. plenty of space for my family of 4 !
Stayed 2 nights in Apr 2025

8/10 Good

eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great
Stayed 1 night in May 2025

8/10 Good

irene, south gate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money!
Stayed 1 night in Apr 2025

10/10 Excellent

Revan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Kaho

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff I talked to was very helpful and pleasant including at the breakfast. I enjoyed my stay very much!
Stayed 1 night in Apr 2025

8/10 Good

Assad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still an amazing place to stay in Osaka. Th location is my fav esp with the new Osaka Station mall complex. Nice big rooms with tons of amenities. I wish the rooms were slightly more modern, but they are not dated by any means. The breakfast is amazing.
Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was worn out. Full of dust in the room, causing allergies. Unfriendly staff at the reception for check in/ out and at the breakfast entry desk. No iron in the room.
Stayed 8 nights in Apr 2025

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, a bit outdated. Excellent and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

vishwanath

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locality is okish. 15 minute walk to Osaka station. If you have luggage. Shuttle service is good but starts only by 10 a.m. hotel is well maintained with good breakfast and friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
More dining options would have been preferable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Perfect location! The room was a little on the smaller side but worked well. Beds are comfortable. Breakfast is amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special for the price
Stayed 1 night in Feb 2025