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The Westin Osaka

5.0 star property

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Photo gallery for The Westin Osaka

Lobby
Exterior
3 restaurants, lunch served
Lounge
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Free WiFi

Explore the area

Map
1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu, 531-0076
  • Umeda Sky Building
    ‪1 min walk‬
  • Dotonbori
    ‪6 min drive‬
  • Osaka Castle
    ‪7 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Renewal Room, 2 Double Beds, Non Smoking

Renewal Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Renewal Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking, Corner

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Twin Beds, Non Smoking, Corner

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Osaka

5-star hotel in Kita
Along with 3 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Westin Osaka offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to an indoor pool, The Westin Osaka provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 603 square feet (56 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin Osaka has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
AMADEUS - This restaurant overlooks the garden.
KOKYU - This restaurant serves lunch and dinner.
HANANO - This restaurant serves lunch and dinner.
LOBBY LOUNGE - This café serves lunch only.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • AMADEUS
  • HANANO
  • KOKYU
  • LOBBY LOUNGE

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. The listed breakfast fees apply for additional guests.
Guests under 18 years old are not allowed in the sauna, fitness facility, and pool.

Renovations and closures

The property will be renovating from October 9 2024 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8349 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day
  • Facilities fee: JPY 2200 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

The Westin Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 4 nights in Jan 2025

10/10 Excellent

Oi-Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Jeetesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While Westin Osaka is clean and comfortable, however it lacks the ability to walk out and find dining or shopping options. Don’t get me wrong, the location is quite walkable to Osaka Station but in winter when we travelled walking too far wasn’t a great option. The other aspect which the hotel should seriously improve is its breakfast space. Both sitting and food buffet. For a large hotel the space is quite small and buffet space is cramped up. While the variety is great… it needs space. So does its executive lounge. Here it lacked space and snacks options. Very basic.
Stayed 4 nights in Dec 2024

4/10 Poor

Christine, singapore

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked westin hotel from 14 Dec to 19 Dec under club . We notice that hotel has stopped limousine services to airport. Dining at cocktail al restricted us to 45 min and somemore was over crowded. 4 of usb2 kids n 2 adult has to go back to room and to wait to access to club becoz club was full. Shuttle bus service to bring us back from station to hotel was cancelled in one ofnthe afternoon left us with 2 young kids have to walked back with cold to hotel for 20 mins. Very sad with the services n such 5 star hotel can stop the shuttle service without prior notice
Stayed 5 nights in Dec 2024

10/10 Excellent

Yukiko

Stayed 1 night in Dec 2024

10/10 Excellent

Charles K Y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin was good, spacious room, perfect bedding, beautiful view from the room. They provide a shuttle bus to Osaka station every 30 min.
Stayed 5 nights in Nov 2024

10/10 Excellent

Julio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Beautiful, clean, great service, and delicious breakfast. Close to the station, you can walk, but they have a free shuttle anyways.
Stayed 1 night in Nov 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I liked the service, staff is wonderful & location is perfect. The fitness center should have been included with the accommodation and not additional payment.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. The suite was wonderful, very comfortable. I would definitely recommend.
Stayed 10 nights in Nov 2024

10/10 Excellent

Chi Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. It is convenient and walkable from JR station, distance is 10-ish minutes, not as far as Google map suggests and the hotel provides a shuttle bus service. The property is a bit dated, similar to looking back at the glorious days of Japan 30 years ago.
Stayed 2 nights in Nov 2024

10/10 Excellent

Constanza Vidaurri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, spacious room. The staff were overly helpful and friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Anoop

Traveled with partner
Room layout for Double Twin room was very strange with a desk in the middle of the room. Bathroom was dated, overall it did not appear to be a 4 star hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jo Shian Yeun

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near Osaka Station
Stayed 5 nights in Oct 2024

10/10 Excellent

Kha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for 3 night it was excellent, room and hotel are clean staffs are very helpful and excellent service highly recommend definitely will stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Yee

Stayed 5 nights in Oct 2024

10/10 Excellent

walaa

Liked: Cleanliness, staff & service, property conditions & facilities
Adult swimming pool was disappointing Not much option for dining including room service, buffet breakfast didn’t have many options nor varieties
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and big in comparison to other rooms I stayed in during my trip. The bathroom was spacious as well. What you would expect from a Westin anywhere.
Stayed 7 nights in Mar 2024

10/10 Excellent

choon chye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Zhaoyu

Stayed 3 nights in Aug 2024

10/10 Excellent

Anand

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but construction makes the walk to the primary train and subway station more difficult. Staff was amazing.
Stayed 4 nights in Jul 2024

6/10 Okay

Lucrecia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room carpet was not very clean at all. We made sure we wore the slippers in the room. The staff was amazing. They were very nice, friendly and very helpful. The pool is for adults only and you have to pay a daily fee of about $25 cad to use the pool facilities. I did not know either of these things when I booked here. Our kids 12 and 15 years old were really looking forward to the pool. So don’t book here if you think your kids will have access to the pool. Also the bathroom was big but the room was small. The double bed was very uncomfortable. The entrance and lounge area were very nice.
Stayed 3 nights in Jul 2024