WELLSTAY Namba

2.5 star property

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Photo gallery for WELLSTAY Namba

Welcome to our lobby, featuring a reception area with a green wall and digital screen, a cozy seating area with benches and a table, and wheelchair-accessible facilities.
Welcome to Wellstay, a contemporary building with a sleek design.
Cozy room with a bunk bed, wooden ladder, and a small table.
Enjoy a spacious room with a large flat-screen TV, vanity, and seating area.
Relax in style with a comfortable sofa and enjoy the scenic views on the large flat-screen TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-8-10 Motomachi, Naniwa-ku, Osaka, Osaka, 556-0016
  • Nipponbashi
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪16 min walk‬
  • Spa World
    ‪16 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬

Room options

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room with Loft

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 4 Twin Beds

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Suite Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 9
  • 4 Twin Beds, 2 Double Beds and 1 Twin Sofa Bed

Economy Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 4 Twin Beds

2 Single Beds/No Smoking

  • Sleeps 2
  • 2 Twin Beds

4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

  • Sleeps 5
  • 1 Twin Sofa Bed and 4 Twin Beds

2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

4 Single Beds, 1 Sofa Bed, With Bathtub, Table/non-smoking

  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

  • Sleeps 9
  • 1 Twin Sofa Bed, 2 Double Beds and 4 Twin Beds

2 Double Beds (bunk Beds)/Non-smoking

  • Sleeps 4
  • 2 Double Beds

4 Single Beds (2 Bunk Beds)/Non-smoking

  • Sleeps 4
  • 4 Twin Beds

4 Single Beds (2 Bunk Beds) With Bathtub/Non-smoking

  • Sleeps 4
  • 4 Twin Beds

4 Single Beds (bunk Beds)/non-smoking

  • Sleeps 4
  • 4 Twin Beds

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About this property

WELLSTAY Namba

Hotel in Naniwa
This hotel features laundry facilities, a TV in a common area, and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available once per stay.
WELLSTAY Namba offers 65 accommodations with fireplaces and slippers. Kitchenettes offer refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

WELLSTAY Namba features a vending machine, laundry facilities, and a television in a common area. Wireless Internet access is complimentary.

WELLSTAY Namba has designated areas for smoking.

Languages

Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Coworking space

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

WellStay Namba Hotel
WellStay Namba Osaka
WellStay Namba Hotel Osaka

WELLSTAY Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 288 reviews
Rating 8 - Good. 91 out of 288 reviews
Rating 6 - Okay. 42 out of 288 reviews
Rating 4 - Poor. 6 out of 288 reviews
Rating 2 - Terrible. 7 out of 288 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cherryl, Bethpage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable overnight stay in Wellstay Namba. The staff KD is very accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristy

Stayed 2 nights in Apr 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but small!

Our room was clean and comfortable. The room size is very small, but sufficient when traveling with my 3 kids. The shower room was spacious!
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good area, 20 min away from Dotonborri
Stayed 3 nights in Apr 2025

8/10 Good

Boon Keng

Traveled with group
Liked: Cleanliness

Great location. Service could be better

Overall it was a good place and near train stations especially Namba. The refrigerator in the room was not working. Also the staff was hard to reach, and when we tried to call her, no response but we could hear her talking. Apparently on the phone. Tried to get her attention and she closed the door in front of us. Never came out to check what we needed at all. For that the service wasn't good. The pillows were really hard and not comfortable for sleep.
Stayed 1 night in Apr 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Everlie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice
Stayed 2 nights in Mar 2025

6/10 Okay

Rama

Disliked: Staff & service
The rooms were small but sufficient for us. This is basically a self service hotel so there is no real level of Assistance or attention from the Staff. Just new towels when requested. Just something to keep in mind. Would probably try somewhere else if I came back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to namba station. The staff are very nice. Their laundry facility. The offer free beverages from 1500 to 2200
Stayed 6 nights in Mar 2025

10/10 Excellent

Ninette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 4 nights in Mar 2025

8/10 Good

Jeanette

Liked: Cleanliness
Stayed 5 nights in Mar 2025

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Good sized rooms with efficient layouts due to the bunk beds which makes it feel larger than it is. Staff and service is extremely limited. We stayed for 3 nights and there was no housekeeping at all, not even trash and towel service which is standard with this level of hotel. Also a safety concern if they are not getting into the rooms on a regular basis? There is no front desk and staff are not visible. Hours they are on site is unclear. There is a sign to ring a bell For service but was not able to locate the bell. We sent our luggage ahead to them and they were responsive on email and stored our luggage in on site lockers for 500 yen per locker. The window sill in the room was very very dusty and dirty. Other parts of the room appear reasonably clean. The pillows are very uncomfortable (they are the ones with beads inside and limited cushioning). We have seen these pillows at other hotels and are common in Japan. However other hotels have a softer option also available but the Wellstay Namba did not. The staff suggested that we use towels to make it softer. We used the inflatable pillows from our flight. Overall this is a solid choice for a budget conscious traveller. But if you are wanting a bit more service you will not find that here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations for 5 people, free refreshments in the lobby as well.
Stayed 3 nights in Mar 2025

6/10 Okay

Christen

Stayed 2 nights in Mar 2025

8/10 Good

Deanna, Monterey Park

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms were very small, tight squeeze but ut served its purpose of showering and sleeping
Stayed 3 nights in Feb 2025

8/10 Good

Chrystalla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just short walks to trains and shops and convenience stores
Stayed 3 nights in Jan 2025

8/10 Good

JUNHOO

Stayed 4 nights in Feb 2025

10/10 Excellent

James Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 4 nights in Feb 2025

8/10 Good

Maisy

Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff. We enjoyed our time here.
Stayed 4 nights in Jan 2025

6/10 Okay

Rhy

Stayed 3 nights in Jan 2025

10/10 Excellent

Seungkyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Albert

The property was not badly located. Restaurants and convienice stores were close by. The station not too far away as well as the main shopping area. The hotel itself is old. You can hear everything that goes on as there is not much sound proofing. There are laundry facilities but they are not commercial so it takes forever to dry clothes. Coffee is available but only during check-in times which is 3pm to around 10pm. Nothing available in the morning. The hotel is well priced so cant complain.
Stayed 8 nights in Jan 2025

6/10 Okay

KIM

Stayed 2 nights in Jan 2025