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Supertel Inn & Conference Center

2.5 star property

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Photo gallery for Supertel Inn & Conference Center

Front of property
Gym
Banquet hall
Business Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
800 Laurel Street, Creston, IA, 50801
  • Place, Veterans of Foreign Wars Ballfield
    ‪11 min walk‬
  • Place, McKinley Park
    ‪1 min drive‬
  • Place, Holy Spirit Catholic Parish
    ‪2 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Business Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Business Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Executive Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

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About this property

Supertel Inn & Conference Center

Creston hotel with free weekday breakfast
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a microwave in a common area.
Supertel Inn & Conference Center offers 41 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 3500 square feet (325 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Supertel Inn & Conference Center is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (3,500 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a first-night deposit at the time of booking for all bookings where payment for the stay will be made on site.

Property is also known as

Supertel
Supertel Creston
Supertel Inn
Supertel Inn Creston
Supertel Inn And Conference Center Creston, Iowa
Supertel Inn Conference Center
Supertel & Conference Center
Supertel Inn & Conference Center Hotel
Supertel Inn & Conference Center Creston
Supertel Inn & Conference Center Hotel Creston

Supertel Inn & Conference Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 79 out of 226 reviews
Rating 8 - Good. 91 out of 226 reviews
Rating 6 - Okay. 31 out of 226 reviews
Rating 4 - Poor. 13 out of 226 reviews
Rating 2 - Terrible. 12 out of 226 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Liked: Amenities
Room was a bit worn. Light bulbs out.
Stayed 1 night in Feb 2026

10/10 Excellent

Ronda

Stayed 1 night in Nov 2025

4/10 Poor

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities

Disgusting

Bed was soft & hot, room very dated, rarely is there anyone by front desk, breakfast takes the prize for "the worst I've ever seen. Pathetic actually with no meat, no eggs, just a waffle & 1 type of "kids cereal". For $210 it is the worst value in my entire life & I travel a lot both domestic & foreign. When I called hotel direct, they wanted $330 for 1 night, had to go thru Hotel.com to get the "bargain price" of $210. No intention to ever go back there. Parking lot ful of Texas vehicles plus 7 shuttle vans. Almost looks like some type of illegal operation.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

My stay was ok. No kleenex in the room. Toilet tissue wasn't the softest. No body lotion either. Breakfast closed down before 9.
Stayed 1 night in Aug 2025

4/10 Poor

Cindy, Blue Springs

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed. Ended up paying over $200 for room that was damp and smelled very musty. USB charging plug did not work, the Direct TV kept losing its signal, there were no tissues in the room, not enough towels for two people, and only half a roll of toilet paper. There were also gnats in the room and common area. Expecting a real continental breakfast, there was only dry cereal, toast and bananas. And the vending machines and elevator were out of order. Would have expected issues like these for $80, but definitely not at $200. Do not stay here until they get these issues resolved!
Stayed 1 night in Jul 2025

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people selling excellent service at a reasonable price.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
friendly
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron Salandro

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a safe hotel

Well I went to inquire about checking in at 12:45. A little early but parking lot was empty. I then noticed that this place was not just a hotel but had residents living there. It was not very clean and had some interesting people loitering around. I then tried to cancel my reservation as I did not feel comfortable staying there. They would not let me cancel , thus I had to dispute the charge on my cc.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

CODY

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Very nice staff, but the beds and bedding were terribly uncomfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Dustin

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Tyheen

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The toilet was broken. The sink would not drain. There was a slight odor.
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went next door for breakfast. Returned at 9:25 am to find someone else moved in our room and our belongings removed. Check out is 11:00 and check in is 2:00. Thought I was goi g to have to call police to get my belongings back. Very poor customer service. Plus no amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very clean makes you feel comfortable and it’s quiet that’s what you need in a good hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Sean P

Stayed 1 night in Jun 2024

10/10 Excellent

Bo

Stayed 1 night in Jun 2024

10/10 Excellent

Bo

Stayed 1 night in May 2024

2/10 Terrible

Sergio

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in the shower. Un-vacuumed floors. Stained furniture.
Stayed 1 night in Mar 2024

6/10 Okay

Erik

Liked: Cleanliness
Disliked: Property conditions & facilities

2/10 Terrible

Israel

Stayed 1 night in Dec 2023