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Best Western Plus Durham Hotel & Conference Centre

2.5 star property

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Photo gallery for Best Western Plus Durham Hotel & Conference Centre

Reception
Interior entrance
BBQ/picnic area
Front of property
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
559 Bloor St W, Oshawa, ON, L1J5Y6
  • Oshawa Centre
    ‪19 min walk‬
  • Tribute Communities Centre
    ‪4 min drive‬
  • Oshawa Valley Botanical Gardens
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (79)
$252 nightly
The price is $252 total
includes taxes & fees
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About this property

Best Western Plus Durham Hotel & Conference Centre

Hotel in Stevenson
Along with a fitness center, this hotel has a 24-hour business center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Best Western Plus Durham Hotel & Conference Centre offers 83 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Oshawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Best Western Plus Durham Hotel & Conference Centre has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, Hindi, Polish, Romanian, Russian, Spanish, Swahili, Urdu, Vietnamese, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,000 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Durham
Best Western Durham Hotel
Best Western Hotel Durham
Best Western Plus Durham
Best Western Plus Durham Hotel
Best Western Plus Durham Hotel Oshawa
Best Western Plus Durham Oshawa
Durham Best Western
Best Western Durham Hotel And Conference Centre
Best Western Oshawa
Oshawa Best Western
Best Western Plus Durham Hotel Conference Centre
Best Plus Durham & Conference
Best Western Plus Durham Hotel & Conference Centre Hotel
Best Western Plus Durham Hotel & Conference Centre Oshawa
Best Western Plus Durham Hotel & Conference Centre Hotel Oshawa

Best Western Plus Durham Hotel & Conference Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 1005 reviews
Rating 8 - Good. 364 out of 1005 reviews
Rating 6 - Okay. 133 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly, efficient and professional. Hotel is showing its age. Room was not clean, floors needed to be cleaned. Washroom was definitely showing its age.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ariya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning does not work, room is muggy. Called for assistance and basically was told sorry, it's not working and we are sold out to move you to another room, which is funny because the parking lot is empty. They clearly did not want to help us, told us to open the windrow,not even an offer to reduce the charges for the inconvenience. Last time I'm coming here.
Stayed 1 night in Apr 2025

2/10 Terrible

Véronique

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was noisy and room was not the greatest room.
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights, our room was not clraned once, our garbage was not even changed and we were not offered clean towels
Stayed 3 nights in Mar 2025

8/10 Good

Herbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing Fancy but Good Value

Good clean rooms and good service at desk as always which is all I expect.
Stayed 1 night in Mar 2025

8/10 Good

Osaro, Scarborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the dining room is friendly and professional. Her welcoming and genuine smile upped up my entire experience at the hotel. Her demeanor kind of made everything alright!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tony

Traveled with group
Liked: Cleanliness, staff & service
Not expecting to have to cover a $250 security deposit on each room. Very noisy A/C fan in room that could not be turned off, this meant for a restless nights sleep. Coffee machine produced a coffee that was luke warm. Fridge compressor noisy during night.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra, Pembroke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence, Pembroke

Stayed 1 night in Mar 2025

2/10 Terrible

Sherline

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We spent 1 night at this hotel 🏨 and it was a nightmare. There was 2 guests staying in the room beside us that were guests from hell. 1st encounter with these 2 guests from hell was when they were checking in at the front desk. We had to wait 30 minutes for them to call a friend to put money in their account since their credit card was denied. While we were waiting both guests was exchanging profound languages to each other in front of my family and another guest that was checking in for the entire 30 minutes we were waiting. We noticed the 2 guests from hell had 2 cases of 6 pack beers 🍻. My family and I checked in finally but to our surprise, these 2 guests from hell was staying right next to our room. From we checked in, the 2 guests from hell has been shouting and fighting in the room. All hell break loose at 12 midnight when they started ripping the entire room apart and decided to share their show in the hallway for all the guests on the floor to experience. The police finally came to take the boyfriend from hell to jail. My 11 years old son was so scared all night I had to sleep with him. We complained to the hotel in the morning about our nightmare experience and how my son was extremely traumatized by the experience. The hotel said they can't do anything because they can't control who their guests are and do and to call Expedia since I book with them. Called Expedia they gave me $50 credit. My recommendation do no stay at this hotel. It was a very bad
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk was awesome - very friendly and helpful and welcoming
Stayed 1 night in Mar 2025

6/10 Okay

Eric Chrispo

Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, amenities
Wonderful
Stayed 1 night in Feb 2025

8/10 Good

Marion

Convenient to the GO train
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet. Comfortable bed
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Traveled with group
Liked: Room comfort

As a last resort.

I would not stay here again. The bed was decent, but amenities and decor outdated. The air was very dry despite turning the heat way down. Our room was almost underground and we had a small window to see the tires of cars parked out front of the hotel. Our room was directly below the dining area so the loud sounds of tables and chairs being dragged or moved prohibited any sleeping in.
Stayed 1 night in Jan 2025

8/10 Good

Joanne

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. Bathroom setup was odd with sink in the main area
Stayed 1 night in Jan 2025

4/10 Poor

Danine

Stayed 1 night in Jan 2025

10/10 Excellent

Francis

Stayed 1 night in Dec 2024

10/10 Excellent

Jaime, OSHAWA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and one of the staff very helpful and speaks Spanish
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Raegan

Stayed 1 night in Dec 2024

8/10 Good

Alexis

Stayed 1 night in Dec 2024