Hilton Garden Inn Toronto/Ajax

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Toronto/Ajax

Terrace/patio
Exterior
Lobby
Bar (on property)
Banquet hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
500 Beck Crescent, Ajax, ON, L1Z1C9
  • Ajax Convention Centre
    1 min walk
  • Pickering Casino Resort
    7 min drive
  • Rotary Park
    9 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    51 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Two queen beds non smoking

  • Sleeps 4
  • 2 Queen Beds

One king bed evolution room

  • City view
  • Sleeps 2
  • 1 King Bed

1 king jr suite evolution non smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Toronto/Ajax

3-star Ajax hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Garden Inn Toronto/Ajax offers 134 accommodations with MP3 docking stations and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ajax hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1998 square feet (180 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Toronto/Ajax is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Great North American Gril - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 9.95 to 16.95 for adults and CAD 9.95 to 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great North American Gril

Things to do

  • Gym
  • Shopping
  • Stereo

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,998 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 170.00 per accommodation, per stay, plus a deposit of CAD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 16.95 for adults, and CAD 9.95 to 16.95 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 170.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hilton Garden Inn Toronto/Ajax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1005 reviews" "
Rating 8 - Good. 243 out of 1005 reviews" "
Rating 6 - Okay. 71 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kaarthila

Traveled with family
Stayed 2 nights in Sep 2024

2/10 Terrible

Reina

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel front desk staff wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Mercedes

Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Larry, Hamilton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay the night
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Krishnan, London

Stayed 1 night in Aug 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as always!
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

My stay was fine - no issues
Stayed 2 nights in Sep 2024

8/10 Good

Giulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, clean room. A bit far from where we needed to be but that’s not the fault of the hotel. Overall would stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Business traveler
Liked: Staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

6/10 Okay

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 1 night on this hotel, on our way back to Montreal. Compared to the same brand, but in Burlington, the hotel feels inferior in quality. We were greeted by a fire alarm right when I was paying for the room, and we had to leave for about 40 mins. We were very tired and that was very disappointing. Apparently, some jokers had some fun smoking in the room or something. Everybody was outside, the firefighters inside and after they left, we saw a fishy couple going out discretely. A big shame on them if it was them, calling themselved "adults". There were numerous families with children outside, directly from the swimming pool, in the wind. I cannot blame the hotel at all, just dumb people once again not respecting others, as it is usually the case. Concerning our room, the toilet was not flushing, the matress had a present humid smell, and it was basic overall. The location is convenient though, because of the proximity with a boulevard which leads to a good morning coffee and some restaurants. Speaking of this, the italian restaurant named Il Fornello is absolutely stellar. Excellent food and beer there, and after a long trip, finding this jewel was very appreciated. The hotel was safe after the incident. No annoyances or noise coming from the highway and they have plenty of parking. Overall, I recommend the hotel, especially for the price on the vecinity of Toronto and its location.
Stayed 1 night in Sep 2024

8/10 Good

Intiran

Stayed 1 night in Aug 2024

10/10 Excellent

Lee, Sherwood Park

Stayed 2 nights in Aug 2024

10/10 Excellent

Esunda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jackeline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Was able to facilitate my late check in
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marcheille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Lafleche

Stayed 1 night in Aug 2024