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Quality Suites Whitby

2.5 star property

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Photo gallery for Quality Suites Whitby

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1700 Champlain Ave, Whitby, ON, L1N6A7
  • Lynde Shores Conservation Area
    ‪1 min drive‬
  • Oshawa Centre
    ‪3 min drive‬
  • Tribute Communities Centre
    ‪6 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (1 King Bed, 1 Double Bed)

Suite, Non Smoking (1 King Bed, 1 Double Bed) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Non Smoking (1 King Bed, 1 Double Bed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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Holiday Inn Express Whitby by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1023)
$141 nightly
The price is $141 total
includes taxes & fees
Holiday Inn Express Whitby by IHG

About this property

Quality Suites Whitby

Whitby hotel with free weekday breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Quality Suites Whitby offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 388 square feet (36 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 388 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel Whitby
Quality Suites Whitby
Whitby Quality Suites
Quality Suites Whitby Hotel
Quality Suites Whitby, Ontario
Quality Inn Whitby
Quality Suites Whitby Hotel
Quality Suites Whitby Whitby
Quality Suites Whitby Hotel Whitby

Quality Suites Whitby Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Walter Edward

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for my reservation completely they told me after I paid for my room and got my room swipe cards I had to give them a $250.00 damage property charge additional refund in morning first time ever I had to deal with this crap check out was unbelievable wasted 1/2 hour because your debit machine was over its limit to refund my money 5 times machine failed in pleasant
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Dwight

Stayed 1 night in Jan 2025

8/10 Good

ken

Liked: Cleanliness, property conditions & facilities, room comfort
Heat in the unit didn't work.
Stayed 1 night in Feb 2025

6/10 Okay

Tavis

Traveled with family and small children, Traveled with family
Old vegetables and food left in fridge upon check in , babes of soap used almost to there was non left
Stayed 1 night in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Anabel

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean and comfortable. Will stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple stays - staff is very friendly from Front Desk to the gardener shovelling the snow on his day off. Clean, neat modern spacious rooms. Good Breakfast with considerable variety. 24/7 coffee and tea available. Lots of spacious Parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean room.
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the front desk at 11pm to have my key redone that wasn't working. The girl never asked for ID and had never seen me before. I felt a little uneasy that she would just give a key to my room to someone that easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dylan

Stayed 2 nights in Jan 2025

2/10 Terrible

Julie

Liked: Staff & service
Disliked: Property conditions & facilities
Our room temperature was 16.5 degrees Celsius and we were offered a space heater that increased the temperature to 18 degrees.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory, Pickering

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
clean and friendly access to everything you would need
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah, Trenton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get to the hotel from the train station. Very friendly staff and great rooms and breakfast.
Stayed 1 night in Jan 2025

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk staff was lovely but the room was sub-par-while spacious on close inspection not very clean and when I asked housekeeping to clean thoroughly, change sheets, new towels, etc none of those things were done, I couldn't leave quickly enough.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location woth a clean amd spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

noah

Stayed 1 night in Jan 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025