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Irtysh Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment Suite City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dedeman Oskemen Tavros features a full-service spa, 2 spa tubs, a health club, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Dedeman Oskemen Tavros is a smoke-free property.

  • Express check-in
  • Number of hot tubs - 2
  • Shopping mall on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2014
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 1
  • 24-hour business center
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 133
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Dedeman Oskemen Tavros offers 133 air-conditioned accommodations with minibars and laptop-compatible safes. 21-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Pay movies
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • TV size: 21
  • TV size measurement: inch
  • Rainfall showerhead
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Opera Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Hiking/biking trails nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: KZT 8400 per person (one-way)
  • Rollaway bed fee: KZT 6000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

One child stays free

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6000.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Dedeman Oskemen Tavros
  • Dedeman Tavros
  • Dedeman Tavros Hotel
  • Dedeman Tavros Hotel Oskemen
  • Dedeman Oskemen Tavros Hotel
  • Dedeman Oskemen Tavros Hotel
  • Dedeman Oskemen Tavros Oskemen
  • Dedeman Oskemen Tavros Hotel Oskemen

Hotel Reviews

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