A bar/lounge, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
Hotel Cocoon offers 67 air-conditioned accommodations with minibars and espresso makers. 38-inch flat-screen televisions come with satellite channels.
Bathrooms include showers and complimentary toiletries. This Ostend hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Hotel Cocoon features an elevator. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.
Hotel Cocoon is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Languages
Dutch, English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
A bar/lounge
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
38-inch flat-screen TV with satellite channels
Food and drink
Electric kettle
Espresso maker
Minibar
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from January 6 2025 to January 17 2025 (dates subject to change).
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per room, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 20 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Property is also known as
C-Hotels Cocoon Hotel Ostend
C-Hotels Cocoon Hotel
C-Hotels Cocoon Ostend
Hotel C-Hotels Cocoon Ostend
Ostend C-Hotels Cocoon Hotel
Hotel C-Hotels Cocoon
C Hotels Cocoon
Hotel Cocoon Hotel
Hotel Cocoon Ostend
Hotel Cocoon Hotel Ostend
Hotel Cocoon Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Lovely hotel in a good location. Excellent breakfast buffet. Friendly staff. The air conditioning in my room wasn’t working and no one was available to fix it. Fortunately I could open the window without too much disturbance but it would have been nice if they could move my room or fix the problem.
Beautiful hotel with many personal touches to make you feel that you were staying somewhere special. We only had the breakfast once but have to say the choice, variety and quality of the food was excellent. All the staff we spoke to on reception were super friendly and very helpful. Would definitely recommend
Very good hotel, comfortable and large bed (at least in our room). The staff very helpful and friendly. The breakfast is fantastic, very good, tasty and fresh food.
Would have been cheaper to book directly with hotel. It was $40 more with app. There was a smart TV but no internet could be used for youtube. Front desk unable to assist. Room was clean and comfortable.
Lovely spacious room. Very clean. Bathroom was very big and lovely big shower area. Nice welcoming mini bottle of red wine and 2 glasses waiting for us too. All reception staff were extremely helpful and welcoming at all times.
Amazing hotel with great location and very friendly staff. Unfortunately, there were some power issues on our floor causing the a/c and lights to go out both nights we stayed.
Schöne Zimmer, bequeme Betten, aber im Badzimmer wäre mehr Licht sinnvoll. Selbst im Aufzug ist mehr Licht vorhanden.
Frühstück sehr Umfangreich und Superlecker 😋
Martin
Stayed 3 nights in Aug 2024
6/10 Okay
Isabelle
Traveled with partner
Aug 22, 2024
Zimmer mit Seesicht bezahlt und Zimmer mit schrecklicher Hofsicht bekommen. Auf Nachfrage antwortete ein schlecht gelauntes Hotelpersonal ich müsse ja nicht mit Expedia buchen....
Frühstück war mit 24 Euro perPerson viel zu teuer. viel zu
Agréable séjour malgré quelques désagréments: pas de clim, nous n’avons pas trouvé l’interrupteur pour la lumière principale… À notre arrivée, wc sale. Terrasse qui laisse à désirer. Literie très agréable, très bel endroit.
Prima tot in de puntjes verzorgd ook lekker ontbijt
Francine
Stayed 3 nights in Jul 2024
8/10 Good
Yagmur
Traveled with family and small children
Jul 29, 2024
Liked: Amenities
Lage top! Parkhaus viel zu teuer pro tag 30 euro. Wir haben nicht das zimmer bekommen was wir gebucht haben über expedia ! Personal war sehr hilfreich und hat uns noch annähernd das zimmer gegeben was wir gebucht haben. Allgemein Belgier sehr unfreundliche und kalte menschen. Strand ist top wenn man glück hat mit dem wetter 😅 die stadt auch direkt in der nähe und gsnz viele restaurants.
Die Armaturen in der Dusche waren sehr schwergängig und sind nicht gut geeignet. Das Frühstück war sehr gut, jedoch mit 24 € pro Person etwas zu teuer. Ansonsten war alles sehr zufriedenstellend.