Hotel Cocoon

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cocoon

Restaurant
Double Room, City View | Minibar, free WiFi, bed sheets
Restaurant
Exterior
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
21 Van Iseghemlaan, Ostend, Vlaanderen, 8400
  • Ostend Beach
    1 min walk
  • Ensor Museum
    2 min walk
  • Ostend Pier
    2 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    12 min drive

Room options

Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, Courtyard View

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Courtyard View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Cocoon

4-star hotel in Ostend City Centre
A bar/lounge, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
Hotel Cocoon offers 67 air-conditioned accommodations with minibars and espresso makers. 38-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Ostend hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Cocoon features an elevator. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

Hotel Cocoon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 6 2025 to January 17 2025 (dates subject to change).

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

C-Hotels Cocoon Hotel Ostend
C-Hotels Cocoon Hotel
C-Hotels Cocoon Ostend
Hotel C-Hotels Cocoon Ostend
Ostend C-Hotels Cocoon Hotel
Hotel C-Hotels Cocoon
C Hotels Cocoon
Hotel Cocoon Hotel
Hotel Cocoon Ostend
Hotel Cocoon Hotel Ostend

Hotel Cocoon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 83 reviews" "
Rating 8 - Good. 27 out of 83 reviews" "
Rating 6 - Okay. 2 out of 83 reviews" "
Rating 4 - Poor. 0 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel in a good location. Excellent breakfast buffet. Friendly staff. The air conditioning in my room wasn’t working and no one was available to fix it. Fortunately I could open the window without too much disturbance but it would have been nice if they could move my room or fix the problem.
Stayed 1 night in Jun 2024

10/10 Excellent

Carlo

Stayed 1 night in Jun 2024

10/10 Excellent

Ross A

Stayed 4 nights in Jan 2024

2/10 Terrible

kenneth

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was not nothing unique about this experience
Stayed 5 nights in May 2023

10/10 Excellent

SA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and stylish boutique hotel
Beautiful hotel with many personal touches to make you feel that you were staying somewhere special. We only had the breakfast once but have to say the choice, variety and quality of the food was excellent. All the staff we spoke to on reception were super friendly and very helpful. Would definitely recommend
Stayed 3 nights in Jan 2023

10/10 Excellent

Waldemar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, comfortable and large bed (at least in our room). The staff very helpful and friendly. The breakfast is fantastic, very good, tasty and fresh food.

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad but could have been better
Would have been cheaper to book directly with hotel. It was $40 more with app. There was a smart TV but no internet could be used for youtube. Front desk unable to assist. Room was clean and comfortable.
Stayed 2 nights in Oct 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in Ostend
Lovely spacious room. Very clean. Bathroom was very big and lovely big shower area. Nice welcoming mini bottle of red wine and 2 glasses waiting for us too. All reception staff were extremely helpful and welcoming at all times.
Stayed 2 nights in Jun 2022

10/10 Excellent

Matthew

Stayed 1 night in May 2022

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable
Super clean and lots of hand sanitiser on each floor. Could have left bikes with a nearby hotel but we just locked them outside.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
One night beach trip, centrally located, less than 10 minutes from train. Courteous and covid conscious.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel
Amazing hotel with great location and very friendly staff. Unfortunately, there were some power issues on our floor causing the a/c and lights to go out both nights we stayed.
Stayed 2 nights in Jul 2020

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, clean and fresh
Stayed 1 night in Jun 2020

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice service
Good hotel very well located. The maritime decor really puts us into beach holidays mode. Great to rest and enjoy the beach lifestyle.
Stayed 1 night in Sep 2019

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 4 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer, bequeme Betten, aber im Badzimmer wäre mehr Licht sinnvoll. Selbst im Aufzug ist mehr Licht vorhanden. Frühstück sehr Umfangreich und Superlecker 😋
Stayed 3 nights in Aug 2024

6/10 Okay

Isabelle

Traveled with partner
Zimmer mit Seesicht bezahlt und Zimmer mit schrecklicher Hofsicht bekommen. Auf Nachfrage antwortete ein schlecht gelauntes Hotelpersonal ich müsse ja nicht mit Expedia buchen.... Frühstück war mit 24 Euro perPerson viel zu teuer. viel zu
Stayed 2 nights in Aug 2024

8/10 Good

Hugo

Stayed 1 night in Aug 2024

8/10 Good

Gwendoline

Liked: Property conditions & facilities, room comfort
Agréable séjour malgré quelques désagréments: pas de clim, nous n’avons pas trouvé l’interrupteur pour la lumière principale… À notre arrivée, wc sale. Terrasse qui laisse à désirer. Literie très agréable, très bel endroit.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicolle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fijn hotel. Goede ligging. Uitstekende service.En Iedereen is super vriendelijk.
Stayed 1 night in Aug 2024

8/10 Good

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima tot in de puntjes verzorgd ook lekker ontbijt
Stayed 3 nights in Jul 2024

8/10 Good

Yagmur

Traveled with family and small children
Liked: Amenities
Lage top! Parkhaus viel zu teuer pro tag 30 euro. Wir haben nicht das zimmer bekommen was wir gebucht haben über expedia ! Personal war sehr hilfreich und hat uns noch annähernd das zimmer gegeben was wir gebucht haben. Allgemein Belgier sehr unfreundliche und kalte menschen. Strand ist top wenn man glück hat mit dem wetter 😅 die stadt auch direkt in der nähe und gsnz viele restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christoph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Armaturen in der Dusche waren sehr schwergängig und sind nicht gut geeignet. Das Frühstück war sehr gut, jedoch mit 24 € pro Person etwas zu teuer. Ansonsten war alles sehr zufriedenstellend.
Stayed 2 nights in Jul 2024