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Hotel Mercure Oostende

4.0 star property

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Photo gallery for Hotel Mercure Oostende

Reception
Bar (on property)
Water view
Breakfast, lunch and dinner served
Classic Room (Cosy, 1 double bed) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Leopold II Laan 20, Ostend, 8400
  • Statue of Marvin Gaye
    ‪3 min walk‬
  • Casino Kursaal
    ‪3 min walk‬
  • Ostend Beach
    ‪4 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Double Bed, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double or 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Twin Beds, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed) | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room (Cosy, 1 double bed)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Mercure Oostende

4-star hotel in Ostend City Centre
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurant - This restaurant serves breakfast, lunch, and dinner.
Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 23.50 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Hotel Mercure Oostende Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 156 out of 534 reviews
Rating 8 - Good. 240 out of 534 reviews
Rating 6 - Okay. 91 out of 534 reviews
Rating 4 - Poor. 30 out of 534 reviews
Rating 2 - Terrible. 17 out of 534 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

PHILIP

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024

8/10 Good

Nelly, MAMARONECK

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Stéphane

Stayed 3 nights in Nov 2022

10/10 Excellent

Ineke

Stayed 1 night in Apr 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hotel Mercure Oostende
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
Stayed 1 night in Dec 2021

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
Stayed 2 nights in Aug 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Richard

Stayed 1 night in Oct 2020

10/10 Excellent

Marcv, Zele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijke ontvangst. Perfect ontbijt Goede ligging
Stayed 2 nights in Sep 2020

4/10 Poor

Brian

Disliked: Property conditions & facilities, room comfort
A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
Stayed 2 nights in Nov 2019

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are tiny and weren't the cleanist.. Staff were friendly and location was great
Stayed 2 nights in Jul 2019

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great very helpful staff always nice and smiling, they were geat please tell them. best Steve
Stayed 2 nights in May 2019

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Lorejas, Kansas City MO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel
Stayed 5 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel and good location.
Stayed 1 night in Dec 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice compact hotel
Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.
Stayed 3 nights in Dec 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for the town and beach at a great price
Stayed 1 night in Aug 2018