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Hotel Royal Astrid

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal Astrid

Sauna, spa tub, Turkish bath, body treatments, body wraps, body scrubs
Sauna, spa tub, Turkish bath, body treatments, body wraps, body scrubs
Sauna, spa tub, Turkish bath, body treatments, body wraps, body scrubs
Sauna, spa tub, Turkish bath, body treatments, body wraps, body scrubs
Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Hot Tub
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
Wellingtonstraat 15, Ostend, 8400
  • Ostend Beach
    5 min walk
  • Wellington Racetrack
    6 min walk
  • Leopold Park
    9 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    6 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room with Spa Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Superior Quadruple Room with Spa Access

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 236 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Quadruple Room

  • 322.9 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room with Spa Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room Twin or Double with Spa Access

In-room safe, desk, iron/ironing board, free WiFi

Executive Room Twin or Double with Spa Access

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Royal Astrid

3-star hotel in Ostend City Centre
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hotel Royal Astrid offers 173 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, www.royalastrid.be. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Royal Astrid features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 13 meeting rooms. This Ostend hotel also offers a sauna, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Royal Astrid is a smoke-free property.

Restaurant Mozart - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Restaurant Odyzee - Onsite brasserie. Open daily.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night)
  • Covered self parking on site (EUR 22.50 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant Mozart
  • Restaurant Odyzee

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property's pool has an area where swimwear is required and an area where nudity is permitted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 22.50 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (3 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 11:00 PM
Guests under 8 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Royal Astrid
Hotel Royal Astrid Ostend
Royal Astrid
Royal Astrid Hotel
Royal Astrid Ostend
Royal Astrid Ostende
Hotel Royal Astrid Hotel
Hotel Royal Astrid Ostend
Hotel Royal Astrid Hotel Ostend

Hotel Royal Astrid Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 99 out of 453 reviews" "
Rating 8 - Good. 214 out of 453 reviews" "
Rating 6 - Okay. 95 out of 453 reviews" "
Rating 4 - Poor. 31 out of 453 reviews" "
Rating 2 - Terrible. 14 out of 453 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Yvan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rosanne

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff were unhelpful and rude but hotel was clean and comfortable with good facilities
Stayed 2 nights in Sep 2023

8/10 Good

Henri

Stayed 2 nights in Jan 2023

6/10 Okay

julian

Stayed 2 nights in Dec 2022

6/10 Okay

Simon

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Chris

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel staff constantly tried to get more money from me. Saying things weren’t paid. I was in a rush and had to walk all the back up to my hotel room to get parking receipt as it wasn’t on the system. If I didn’t have the receipt I would of had to pay again. They also tried to get payment twice for the stay. The hotel is lovely with a short walk to the beach. They seem to be in the middle of a refurb the bed was massive with brand new mattress with and excellent monsoon shower. Eating areas looked lovely. I think the reception is understaffed and possibly overworked. Amazing hotel that needs a little effort put into the admin systems
Stayed 2 nights in Jun 2022

6/10 Okay

Katarina

Stayed 2 nights in Mar 2022

8/10 Good

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful terras with excellent service.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were professional and friendly. Overall the hotel is well situated not far from the coast. The rooms are clean and well furnished. The quality/price ratio is well balanced.
Stayed 2 nights in Apr 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Ideal for a cheap one night stop over
Tired hotel that needs a refurb. Room clean.bed comfy.shower lacked power or heat. Breakfast limited choice.but as good as any ive stayed in ostend. Staff pleasent. Would i stop again. Yes
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Claire, bedfordshire, england

Liked: Cleanliness, staff & service
Nice room, food and staff but...
Lovely, clean room. The guy on reception was friendly and helpful. A few small things would have made this an excellent hotel... - we booked a double room and got a twin. - there was a fridge in the room but no kettle. - the Wi-Fi was very poor. - the pool didn't open until 10am so there was no chance for a swim before breakfast as they stop serving at 10am and we had things to do during our holiday after that. - checkout was too early (10am) and barely gave us chance to eat breakfast and pack up. - we were disturbed in our sleep a few times by running water sounds from the bathrooms near by. - hotel was clean, tidy and modern. - receptionist gentleman was lovely. - food for breakfast was nice but very busy. - nice to have a large TV in the room to watch. - bathroom was clean and modern. - location was great and parking offsite easy enough to find.
Stayed 2 nights in Dec 2017

8/10 Good

Richard, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Ostend
Hotel Astrid was close to where I was attending a course and the beach. It was a clean hotel with good sized rooms. The staff were helpful and the breakfast had everything you would normally expect. I would recommend the hotel to anyone staying in Ostend.
Stayed 8 nights in Oct 2017

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Huge Room hotel now refurbished
We were in the wing furthest from reception, above the swimming pool and health suite. These rooms have balconies and we were lucky to get a room on sea side, though you cannot see the sea because the Royal Gardens obstructs the view. It's fab being next to the local swimming pool with 3 open air pools and slides, plus it's next to the covered historic walkway adjoining the Thermae hotel. It's next to a tram stop just 1 stop to the centre of Oostende and 2 stops to the train station. It's also next to the last horse racing track in Belgium, open for racing every Monday in July and August, fireworks also every Monday July and August at 11pm, which you can see from the hotel balconies. I found the buffet breakfast fine, hot food of bacon, sausages, beans, eggs. Cold breakfasts of meats and cheeses, plus cereals and fruit, plus mini croissants/Danish/pains au chocolat. It's hard to fault it, you can eat as much as you like! The room was spotless, really large, plenty of storage space. The swimming pool is open 10am to 10pm. It's small and a little too cold, but there is a Jacuzzi to warm up in. We had exclusive use of pool and Jacuzzi.
Stayed 1 night in Jul 2017

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Good but not not fantastic
I was cycling up the Belgium coast and wanted a bit of luxury on the way, while this hotel is good its not fantastic, hotel management need to up their game a bit, the buffet breakfast is ok but nothing special, the room was ok, the staff are reasonably friendly and helpful however check-out time was early at 10 am and I had to pay 20 euros to use the spa, I thought this would be included in the price, as I was lead to believe on the hotels.com website (guys - please make this clear)! Also for some reason when I booked the money was not taken straight from my account as usually happens, so ended up playing the hotel. Overall it was ok but I think I will try somewhere else need time.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

grahame

Disliked: Staff & service, property conditions & facilities, room comfort
Unfinished and not ready
The hotel is undergoing major improvements and as such was not ready for guests. Lack of sound proofing between the floor means you may have a disrupted stay and disturbed sleep as you can hear the movements of the guests above. The continental breakfast was extremely good but the bar was understaffed for most of our stay and some of the staff were quite grumpy towards the guests. We were told that we had been upgraded on our room but do not feel that this was quite accurate as the room was only standard.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location with a very short walk to the beach. A shame the pool had been damaged so was closed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Pleasant clean hotel. Wonderful buffet breakfast. Somewhat awkward layout . Would recommend to friends and family.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking place
Great hotel and free secure parking.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Rooms basic, corridor feels like being in a cellar not nice at all could do with some paint and some pictures on way the walls to make it more welcoming. The deco lets the Hotel down. Cleaner didn't turn up until 17pm, not good. Anyway Staff was friendly but some of the staff didn't speak hardly any English.

6/10 Okay

Alison, Liverpool

Liked: Cleanliness, room comfort
Will not stay here again
Whilst our stay was pleasant, there was a few downsides, big issue was that there was no lock/chain on the inside of the door so on 3 occasions my 1 yr old opened the door and was halfway down the corridor, the noise of passing guests from the corridor was very loud as the floors were not carpeted, we had to pay extra for baby cot, and cooked breakfast not very nice.