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Thermae Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thermae Palace Hotel

Superior Room, Terrace, Sea View | Beach/ocean view
Lunch and dinner served, alfresco dining
On the beach
View from property
Beach/ocean view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Koningin Astridlaan 7, Ostend, 8400
  • Ostend Beach
    2 min walk
  • Wellington Racetrack
    5 min walk
  • Mariakerke Beach
    8 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    9 min drive

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Quadruple Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (Palace Family)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Sea View (Palace Family)

  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Terrace, Sea View

Superior Room, Terrace, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, Terrace, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, Sea View

Classic Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Sea View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic quadruple room with bunk bed

Classic quadruple room with bunk bed | In-room safe, desk, iron/ironing board, free WiFi

Classic quadruple room with bunk bed

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Triple Room, Sea View

Classic Triple Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Classic Triple Room, Sea View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Thermae Palace Hotel

4-star hotel in Ostend City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Thermae Palace Hotel offers 131 accommodations with espresso makers and safes. This Ostend hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Thermae Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Albert - This brasserie serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Albert

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the fitness facility without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Thermae Palace
Thermae Palace Hotel
Thermae Palace Hotel Ostend
Thermae Palace Ostend
Hotel Thermae Palace
Thermae Palace Ostende
Thermae Palace Hotel Hotel
Thermae Palace Hotel Ostend
Thermae Palace Hotel Hotel Ostend

Thermae Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 118 out of 405 reviews" "
Rating 8 - Good. 167 out of 405 reviews" "
Rating 6 - Okay. 73 out of 405 reviews" "
Rating 4 - Poor. 39 out of 405 reviews" "
Rating 2 - Terrible. 8 out of 405 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the sea front with car park and a short walk from the center . Clean and tidy , we had a big spacious room , coffee machine , fridge , safe . Only downside it did not hair air-conditioning though it is an old hotel.
Stayed 1 night in Aug 2024

8/10 Good

Johan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the North Sea from our balcony room!
Stayed 1 night in Jun 2024

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous position on the seafront and within walking distance of the town with the benefit of a car park.
Stayed 2 nights in Jun 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in Apr 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For beach and town
On the beach yet walking distance to downtown, the exterior feels a bit like past glory but the bar/restaurant and rooms are renovated and very comfortable.
Stayed 3 nights in Dec 2023

8/10 Good

An

Traveled with family
Disliked: Property conditions & facilities
Beautiful hotel but outside needs attention.
Stayed 1 night in Sep 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Sep 2023

8/10 Good

Jennifer A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It was nice to be located right on the beach and we appreciated having beach chairs ready for us in our rooms. The seaside rooms had wonderful views. Staff was very friendly. Rooms were clean and comfortable, with historic feel but a little dated. Nice toiletries. Great to have parking right at the hotel. Easy walking distance to many restaurants.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand old hotel with plenty of nostalgia. room excellent lots of extras, staff very helpful and approachable. altogether would recommend staying here to others
Stayed 1 night in Aug 2023

10/10 Excellent

Hermias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Joel

Stayed 1 night in Jul 2022

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
another great stay in this hotel wonderful staff and good fresh food well cooked very clean
Stayed 2 nights in Jul 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

ANDREW

Stayed 1 night in Mar 2022

10/10 Excellent

Greg

Stayed 1 night in Feb 2022

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A really lovely hotel right on the beach front. Restaurant food was really well prepared and presented. Would certainly stay here again
Stayed 3 nights in Nov 2021

10/10 Excellent

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
another nice stay at this hotel staff were great as always and the food was ist class even with all the covid rules in place thank you
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location and room was great. Bed wasn’t very comfortable. Walls are very thin and can hear all of the neighbors. The staff was also quite unaccommodating.
Stayed 1 night in Oct 2020

10/10 Excellent

Nele, Luxembourg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the sea view. There was nothing that I disliked.
Stayed 6 nights in Aug 2020

4/10 Poor

Nico

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again
The hotel is worn down and our suite was decorated with ikea furniture; we paid 214€ for this family suite a night without breakfast. The only good thing is the seaview from the room. You have to pay for parking 12,50€ a day, breakfast 20€ a person which is really expensive and bad and almost no choice in variety; I don’t know why people say this is a superior hotel. Never again for me at this worn down palace.
Stayed 3 nights in Jul 2020

10/10 Excellent

Kraig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020