Search Deals on

Osterburg Vacation Packages

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Beyond Perfect stay for the price

Great location, great view

PROS - Easy check in, room was fair (we chose to stay in the cheaper unrenovated part), nice & quiet between rooms, a lot of shops/shows/restaurants on site. Parking was plentiful, decent, & free. Price for the rooms themselves were good, affordable. CONS - NO coffee pot whatsoever. I could live without a microwave, but I've NEVER stayed at a hotel in my life that didn't have a coffee pot. The fridge was 60° which was 'cool' but could've been better in 107° weather. The parking garage elevator felt like it was going to crash to the ground at any moment. Their pool was freezing (in, again, 107°weather) to the point that I truly believe they were using a chiller of some sort. The buildup of 'goo' on the surface of the pool each day was kind of nauseating. It was likely sunscreen/lotion, body oils, sweat, etc. but it looked like pondscum. The pool environment/property was great tho other than the temp & buildup, & the fact that they had an over 21 only pool was FABULOUS! Overall our visit was fun, & nothing was really worth complaining about. They do have a smoking section of the casino, as I'm guessing they all do in Vegas, but as a non smoker, I don't see why those can't be isolated or in the back instead of where you have to walk thru it to get anywhere & end up reeking of smoke. I don't see how this is still even legal in this day and age but I guess money trumps all. I'd stay there again if it was free or someone else paying, but if I go back, I'll pick a different place.

Staff are nice and helpful. Room is clean but noisy at night. Hotel doesn’t provide slippers creating inconvenience.