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Grand Hotel Masseria Santa Lucia

4.0 star property

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Photo gallery for Grand Hotel Masseria Santa Lucia

Front of property
Restaurant
Seasonal outdoor pool, pool umbrellas, sun loungers
Restaurant
Private beach nearby, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Breakfast included
  • Gym
  • Pool
$118
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
S.S. 379 Km 23.5, Località Costa Merlata, Ostuni, BR, 72017
  • Spiaggia della Costa Merlata
    ‪10 min walk‬
  • Torre Pozzella
    ‪6 min drive‬
  • Ostuni Cathedral
    ‪12 min drive‬
  • Brindisi (BDS-Papola Casale)
    ‪26 min drive‬

Room options

View all photos for Suite, Garden View

Suite, Garden View | 1 bedroom, minibar, in-room safe, desk

Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Garden View

Family Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Family Room, Garden View

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Superior Room, Garden View

  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room, Garden View

1 bedroom, minibar, in-room safe, desk

Classic Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed and 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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Exterior

Ostuni a Mare

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 54 reviews
Ostuni a Mare

About this property

Grand Hotel Masseria Santa Lucia

4-star Ostuni hotel with private patios
Spend the day relaxing on Grand Hotel Masseria Santa Lucia's private beach or pampering yourself at the hotel's full-service spa. Housekeeping is not available.
Grand Hotel Masseria Santa Lucia offers 132 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Unwind on the hotel's private beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Masseria Santa Lucia like a seasonal outdoor pool and a children's pool.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers outdoor tennis courts, a hot tub, and a steam room. Complimentary self parking is available on site.

Grand Hotel Masseria Santa Lucia is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
Grand Hotel Masseria Santa Lucia has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Banquet hall
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 80.00 per night
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT074012A100020785

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Masseria Santa Lucia
Grand Hotel Masseria Santa Lucia Ostuni
Grand Masseria Santa Lucia
Grand Masseria Santa Lucia Ostuni
Grand Hotel Masseria Santa Lucia Puglia/Marina Di Ostuni, Italy
Masseria ta Lucia Ostuni
Masseria Santa Lucia Ostuni
Grand Hotel Masseria Santa Lucia Hotel
Grand Hotel Masseria Santa Lucia Ostuni
Grand Hotel Masseria Santa Lucia Hotel Ostuni

Grand Hotel Masseria Santa Lucia Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 102 reviews
Rating 8 - Good. 38 out of 102 reviews
Rating 6 - Okay. 17 out of 102 reviews
Rating 4 - Poor. 9 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Stayed 1 night in Sep 2024

4/10 Poor

zakhar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated
Stayed 5 nights in Aug 2024

6/10 Okay

Kirk

Traveled with partner
Not well designed
Stayed 2 nights in Aug 2024

6/10 Okay

Karel

Liked: Cleanliness
Stayed 9 nights in Jun 2024

8/10 Good

Jasmine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a wedding. Pool and hotel were clean and comfortable. Very relaxing atmosphere. Staff at weren’t very friendly when needed assistance with things and failed to make a dinner reservation when I asked them to. They weren’t able to seat me at the restaurant. Staff didn’t seem to like English speaking guests and found us more a nuisance.
Stayed 5 nights in Sep 2023

2/10 Terrible

fabian

Disliked: Staff & service
If you are interested in staying at this hotel, please be advise that they do not speak any other language but Italian. They make it very difficult for us travelers ( English speaking) to communicate with them. The staff is very rude, talks in Italian and laughed at us when we requested service to charge our vehicle at the station. We ordered orange juice 4 glasses and they would roll their eyes or make comments which obviously we did not understand. We tried our best to speak minimal Italian but they made it very difficult. The service at the buffet we were never approached by a server, they would walk by our table and not help us. The location is not bad but walking from the parking lot to the hotel at night was pretty risky as the road is very rocky. Sadly, this is a hotel we would not consider to stay again.
Stayed 4 nights in Aug 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area
Stayed 7 nights in Jul 2023

6/10 Okay

christopher, novi

Traveled with family and small children, Traveled with family
Room has crawling insects. Property is old. Dining options very limited. Restaurant open for an hour during lunch and was pricy for a fixed menu. Room service also had limited hours. Beach is a bit of a hike and not the best. The sandy beach required a shuttle bus and was packed when I visited. Not much to do around hotel without a car.
Stayed 2 nights in Jul 2023

10/10 Excellent

damian

Stayed 1 night in May 2023

8/10 Good

George

Liked: Staff & service, room comfort

Overall a good experience

We stayed there for one night only and I have nothing new to add that hasn't already been said. The location, the pool, the area, the staff were simply excellent. The hotel itself feels a bit dated when compared to others, sort of like a time machine back to the 90s, but I doubt anyone comes to stay here for that. Would I stay again? Yes.
Stayed 1 night in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club Med without the dancing

The hotel was really good value with a large pool and attractive sitting out areas.After initial surprise by non English speaking staff at reception service was friendly and helpful. There are no restaurants within walking distance so either drive to lunch dinner or full board.The remoteness makes for a v quiet stay Has an international client base and some coach tours but few Brits if you want to get away from it all
Stayed 5 nights in Jun 2019

10/10 Excellent

Eddie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, grounds and staff were great. We were lost driving from Rome to Santa Lucia, called hotel to let them know we were going to arrive after midnight, their response was " no problem, we will waiting for you". We asked if we could have a late check out of 11:00 they said "how about 12 so you dont have to rush".
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

S Wilde, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover after flying into Brindisi

Really lovely place

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
When asking about the cost of dinner we were informed it was more expensive than it actually was - I was corrected, via Expedia after airing initial views. There was no info in the welcome pack about room service whatsoever, however apparently there was. The facilities were good, in particular the pool, tennis etc. the hotel is outside of Ostuni and it costs about €20 one way into Ostuni old town. There is a free bus every couple of hours on an evening - the timetable says it takes 30 mins - we did the journey twice and both times it took 50 mins. Taxi was easier which reception helpfully organised. The let down for us was the poor rooms - sparse and very basic.

6/10 Okay

DocBee, Winchester, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Interesting Hotel popular with package holidays

We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

6/10 Okay

DocBee, Winchester, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Interesting Hotel popular with package holidays

We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

6/10 Okay

DocBee, Winchester, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Interesting Hotel popular with package holidays

We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

10/10 Excellent

MARCO

Stayed 5 nights in Nov 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helt ok hotell

Helt ok hotell. Fint og stort badebasseng ute. Fine strender. SPA avdelingene kostet penger, selv om man var gjest ved hotellet. Og treningsrommet var ubrukelig siden aircondition ikke fungerte. Det var veldig uheldig, da vi booket hotellet pga trening inne. Hotellet ligger rett ved en superfin, gammel by som heter Ostuni. Anbefaler å ta turen dit for solnedgang og middag.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ciro

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Della masseria ha solo la facciata storica .
Stayed 2 nights in Jun 2024

8/10 Good

Alessandro

Traveled with partner
Sea landscapes
Stayed 3 nights in Jun 2024

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
La colazione è un po’ troppo standard.
Stayed 1 night in Jun 2024

6/10 Okay

carmine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Andre

Stayed 1 night in Apr 2024