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Welcoming staff , very friendly and helpful. Great communication all round Room was clean , tidy and well presented. Room staff were great too . Thoroughly enjoyed my stay , and will come back again . Thank you

Safe location, walking distance from old town square, lots of restaurants available around the area, walking distance from krakow glowny train station.

Amazing hotel, beautiful and large room, and a perfect location. Breakfast was excellent.

Excellent location. Everything is within walking distance. It was built in the 14th century, most likely as someone's home. It is a boutique "hotel". The ground floor is a Michelin rated restaurant and the floors above have 1 apartment each. From the outside it looks like you are walking into a restaurant. Very interesting concept. We loved it. Food at the restaurant was amazing. Definitely NOT a tourist trap-like restaurant.

Excellent, clean, great location, many restaurants within a minutes walk for breakfast, dinner or lunch and only 10-15 mins troll to main town centre in Krakow.

The best think of this Hotel is the location because it’s very close to the train station and very close to old town. The hotel is very old but properly maintained and the room is very small(12 x 9 feet). I don’t know why they gave me a handicap bathroom I did not request so the shower had no curtains it was like a hospital. Maybe rates for handicap rooms are cheaper I don’t know. My main complaint was the pillows they were terrible, one huge and one small but the consistency was terrible like balls inside,. I woke up with neck painbut the staff was nice and they gave me other set of pillows which were a little better. They were not very happy with my pillow complaint.