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Bush Pillow Guest House

4.0 star property

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Photo gallery for Bush Pillow Guest House

Outdoor pool, pool umbrellas, sun loungers
Exterior
Dining
Air Conditioned Twin Room | Egyptian cotton sheets, premium bedding, down comforters
Daily full breakfast (NAD 125 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

View in a map
Son Road 47, Otjiwarongo, 9000
  • Otjiwarongo Municipal Building
    ‪15 min walk‬
  • Otjiwarongo Sports Arena
    ‪3 min drive‬
  • Locomotive No 41
    ‪7 min drive‬

Room options

View all photos for Air Conditioned Twin Room

Air Conditioned Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Air Conditioned Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Air Conditioned Double Room

Air Conditioned Double Room | Egyptian cotton sheets, premium bedding, down comforters

Air Conditioned Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfortable Single Room

Comfortable Single Room | Egyptian cotton sheets, premium bedding, down comforters

Comfortable Single Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Air Conditioned Familly Room

Air Conditioned Familly Room | Egyptian cotton sheets, premium bedding, down comforters

Air Conditioned Familly Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About this property

Bush Pillow Guest House

4-star Otjiwarongo guest house close to Otjiwarongo Municipal Building
An outdoor pool, a restaurant, and a coffee shop/cafe are available at this guesthouse. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Bush Pillow Guest House offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the guesthouse include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The guesthouse offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 840 square feet (78 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco guesthouse also offers an outdoor pool, a library, and a terrace.

Bush Pillow Guest House has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Bush Pillow Guest House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: NAD 125 for adults and NAD 100 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NAD 125 for adults and NAD 100 for children
  • Airport shuttle fee: NAD 1200 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Bush Guest House
Bush Pillow
Bush Pillow Guest House
Bush Pillow Guest House Otjiwarongo
Bush Pillow Otjiwarongo
Bush Pillow Guest House Namibia/Otjiwarongo, Africa
Bush Pillow Guest House Namibia/Otjiwarongo Africa
Bush Pillow Guest House Guesthouse Otjiwarongo
Bush Pillow Guest House Guesthouse
Bush Pillow House house

Bush Pillow Guest House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 24 out of 63 reviews
Rating 8 - Good. 30 out of 63 reviews
Rating 6 - Okay. 2 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Had everything we needed for a quick stopover. Comfortable, spacious, safe and friendly. Cheers
Stayed 1 night in Apr 2019

8/10 Good

Michel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The long chairs by the pool under shades were great to chill. It's very well located by walking distance to the best restaurants the town has to offer.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

8/10 Good

Kory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frank, Sandefjord, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Oasis

Loved it, will be back! It has everything I need, and perfect location.
Stayed 1 night in Jan 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay at this place for 1 night. Nice garden, pool area. Good breakfast.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay B&B

It was a great stay, very friendly people who go out of their way to make it comfortable and pleasant. The rooms are beautiful and very clean. The only negative is that there are people in the area who plays load music late at night which is disturbing

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stopover

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

1 night and no more !

only for 1 night...and no more ! general skills, and even welcome were very disappointing... we were upset !

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrive at 11:30 pmafter 3 hrs drive from airport nobody open the door. The hotel was close I have to go together another room in other hotel near by

10/10 Excellent

Jeaneth, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed

It was a quick check in..friendly people and helpful..the room was very spacious and relaxing

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad customer service, hotel didn't honour booking

The hotel didn't honour the booking. We called ahead before booking on the site to ensure that the room would be available, but when we arrived 1 hour later they had given the room to another guest. We were understandably a little annoyed, but the owner was super rude over the phone. When I tried to explain that we had made a non-refundable booking on hotels.com, and that we called beforehand and were told the room was available, he told me to "be quiet, I'm trying to be nice about this." When I later requested a refund through hotels.com, the owner told hotels.com that they had already refunded us by paying for another room in another hotel, which was not true. They had offered to do that, but only if we could wait around for hours for them to arrive from somewhere else in Namibia. So we found another hotel on our own and contacted hotels.com for a refund. When I called to ask the owner to clarify the situation with hotels.com, I was interrupted and hung up on. Then he forced me to listen to a lengthy explanation about how his booking system works. Very very poor customer service. It's a shame because we would have liked to have had a good experience, the hotel facilities seemed nice.

10/10 Excellent

Thurston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place- pool and people.

Enjoyed the fellowship with the owners and their grandchildren- such well behaved. The meals (breakfast) were excellent!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house! Very clean and the bed was extremely comfortable! Definitely recommend!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

It was quiet and the welcoming was warm. Will recommend it anytime

8/10 Good

Dave, Baldivis

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable stay

Stayed here on our way back to Windhoek. The Guest House is located in a suburban area not far from some decent restaurant and it has secure parking. The owners were very helpful. The rooms were average but comfortable and the breakfast in the morning was a mix of continental and cooked to order which was cooked perfectly.

10/10 Excellent

A. M. Müller, Lusaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical, nice and firendly

Spacey and stilish rooms, nice garden and solid breakfast. Very practically organized guest house and service-minded management.

6/10 Okay

FM

Disliked: Staff & service

good stop over

An okey place to break up the drive in between destinations, it has all the basics and the couple running the place is very friendly but it's basic.

8/10 Good

Sumit Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very warm and cosy place

We were on a trip from Windhoek to Etosha and this place was our 1 night stop over. i felt relaxed in this lovely guest house.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフは親切。ウィントフークから3〜4時間。朝食はプラス100ランドで追加可能。美味しい。周りは静か。そして安い。綺麗。言う事無しの宿だと思う。オススメします。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne étape sur la route de Etosha. Accueil agréable
Stayed 1 night in Oct 2019

8/10 Good

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019