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Hotel Palazzo Papaleo

5.0 star property

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Photo gallery for Hotel Palazzo Papaleo

Terrace/patio
Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down comforters, minibar, in-room safe
Exterior
Rooftop bar, ocean views, open daily
Couples treatment rooms, Turkish bath, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Breakfast included
  • Spa
  • Room service

Explore the area

Map
Via Rondachi 1, Otranto, LE, 73028
  • Otranto Waterfront
    ‪1 min walk‬
  • Otranto Cathedral
    ‪1 min walk‬
  • Church of San Pietro
    ‪2 min walk‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Sea View

Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Sea View

  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Palazzo Papaleo

5-star hotel in Otranto Historic Centre
A restaurant, a bar/lounge, and a poolside bar are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Palazzo Papaleo offers 9 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a hot tub, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge).

Hotel Palazzo Papaleo has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Peccato di Vino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Terrazza Papaleo - This rooftop bar overlooks the ocean and specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Peccato di Vino
  • Terrazza Papaleo

Things to do

  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Nearby parking fee: EUR 20 per night (1312 ft away)
  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Property Registration Number IT075057A100021276, LE075057015S0007164

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Otranto
Palazzo Papaleo
Palazzo Papaleo Otranto
Boutique Hotel Palazzo Papaleo
Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto

Hotel Palazzo Papaleo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 130 reviews
Rating 8 - Good. 22 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was really good and staff were wonderful attending to our needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Otranto!
Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice rooftop bar and area for breakfast. Great location, close to many beaches and restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Terri, Bartlett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Stayed 3 nights in Jul 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an exceptional experience
Truly authentic right next to cathedral. Quiet and intimate.
Stayed 1 night in Jun 2024

10/10 Excellent

Katia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top. Professional and helpful personeel, service is really of a 5* hotel.
Stayed 3 nights in May 2024

10/10 Excellent

klotz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect localisation, hôtel and service!
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staff, Location and Facility
This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and breakfast area were fantastic. Special compliment to Peppe for recommending a place to watch the Champions League semi finals.
Rooftop bar
Baia dei Turchi
Crystal clear
Stayed 3 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive, friendly a d helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located (For Historic Centre, Beach and Old Port) beautifully preserved and maintained Palazzo-style hotel. We felt completely immersed and thanks to the Hotel Staff who were so professional, friendly and helpful, we utterly enjoyed every moment of our stay in Otranto
Stayed 3 nights in Oct 2023

10/10 Excellent

Gianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute gem. We loved everything about it. The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Place to Stay in Otranto
Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Stayed 2 nights in Oct 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and pleasant
Absolutely fabulous, beautiful hotel in a beautiful town, friendly, thoughtful and efficient staff.
Stayed 5 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing So helpful. Could not do enough for us .
Stayed 3 nights in Sep 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the sea from rooftop dining and breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

Adrianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Hotel Palazzo Papaleo. The staff was incredibly friendly, and they helped with suggestions and bookings in the area. We parked at a nearby paid lot outside of the ZTL, and it was a quick walk with our carry-on sized suitcases. We wish we stayed longer, and would definitely return!
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently placed within the old town, making it very easy to pop down to the sea and go back to the room and shower and then pop out again for food et cetera. The hotel itself is nice, not super lux but nice, and clean, there were things that niggled like the layout of the room and the air con, but the thing that raised this hotel up above others that I’ve stayed in and took it from a forgettable experience to one I won’t forget in a hurry, is the staff. What amazing people!. Couldn’t do enough and with a smile! I thought Patrizia was the manager (she isn’t but she should be!) her customer service, attention to detail, attentiveness and concern for our wellbeing and enjoyment was just…wow. Special mention also to Elena and the boys at breakfast. If I come back to Otranto I will definitely stay here again because of them Thank you everyone
Stayed 5 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was great and very helpful, Valentina and Elena get 5 stars. At breakfast , Sacha was very informative and a great conversationalist. Been to Otranto 2 times before , this was the very best place.Highly recommend this hotel.
Stayed 7 nights in Jun 2022

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hotel Palazzo Papaleo. The location was ideal, the hotel clean and the staff was super friendly and accommodating!
Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in May 2022

10/10 Excellent

Francisco

Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very friendly staff and in a perfect location , we really enjoyed our short stay in Otranto and would return to this hotel
Stayed 1 night in Oct 2021