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Biwako Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Biwako Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Hot springs
Public bath

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Otsu Port
    5 min walk
  • Lake Biwa Canal
    9 min walk
  • Biwako Hall
    11 min walk
  • Osaka (ITM-Itami)
    52 min drive

Room options

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

  • 452 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

  • 431 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

  • 355 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

  • 355 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

  • 430 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

  • 322 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Floor Natura Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Floor Natura Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Floor Lumina Twin Room With Extra Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Twin Room With Extra Bed

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Floor Lumina Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Double Room

  • Sleeps 2
  • 1 Queen Bed

Premier Luxury Floor Vista 42 Sqm Twin Non-Smoking[Premium][Twin Room][Non-Smoking][Lake View]

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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includes taxes & fees
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About this property

Biwako Hotel

4-star Otsu hotel walkable to Otsu Port
4 restaurants, 2 bars/lounges, and a sauna are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a rooftop terrace, a seasonal outdoor pool, and conference space.
Biwako Hotel offers 175 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include a yukata (Japanese robe). This service features separate men and women areas. There are hot springs on site.
In addition to hot springs, Biwako Hotel features a sauna and a seasonal outdoor pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This business-friendly hotel also offers a children's pool, a rooftop terrace, and barbecue grills. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Biwako Hotel has 4 restaurants serving breakfast, lunch, and dinner.
The Garden - Onsite buffet restaurant. Open daily.
OHMI - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.
HOSHI - This restaurant specializes in barbecue and serves lunch and dinner. Open daily.
Bar Bellago - Onsite bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Bar Bellago
  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Biwako Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 346 out of 550 reviews" "
Rating 8 - Good. 164 out of 550 reviews" "
Rating 6 - Okay. 22 out of 550 reviews" "
Rating 4 - Poor. 8 out of 550 reviews" "
Rating 2 - Terrible. 10 out of 550 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matheus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tamsin, Edithvale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryozo, Kakamigahra-shi

Stayed 1 night in May 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view unobstructed
Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

10/10 Excellent

Gafyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2023

10/10 Excellent

Eriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with beautiful lake view
Stayed 1 night in Jan 2023

10/10 Excellent

Pei Chung

Stayed 3 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view room
Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Stayed 3 nights in May 2021

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view of the lake and Japanese style bath on 4th floor
Stayed 1 night in Jan 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

YAOCHAO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Aylwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2019

10/10 Excellent

Supanee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Clean, quiet, good services, good onzen, wonderful lake view!:)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019